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All 12 Bali hotels

Filion Suites Resort & Spa

5.0 of 5 Resort   |   Bali, Crete 74057, Greece
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Filion Suites Resort & Spa
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75%
Ranked #4 of 12 hotels in Bali
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Gaynor M
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  • Reviews (311)
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311 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Top Contributor
54 reviews 54 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is not a five-star hotel at all. Located in the middle of nowhere, the hotel is not yet fully finished. Food is simply uneatable. If you are used to a five-star environment, you are at the wrong place. If you are used to a four-star environment, you are at the wrong place as well. If you are used... More

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a lovely holiday here.We decided to hire a car as the hotel was quite a distance from civilisation and in doing so were as to visit the beautiful sites of Crete - some lovely beaches,restaurants,cities,monasteries etc. The hotel itself was very nice - room had a fridge :) & was lovely and clean as were the pool areas.We enjoyed... More

Was this review helpful? Yes
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Guests, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are always glad to receive feedback from our guests in order to improve our customer services and standards also in the very important F&B Departments . We are very happy that you enjoyed your stay with... More

England
Contributor
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Quick getaway_we took a last minute decision to book this hotel. What a fabulous find. I have absolutely nothing but praise for the staff who couldn't do enough to make our visit the most exceptional experience. The suite rooms are comfortable,well equipped and kept to the highest level of cleanliness. Food was plentiful and good, serviced by the friendliest bunch... More

Was this review helpful? Yes 2
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Guests, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are very happy that you enjoyed your stay with us and really hope to accommodate you very soon again! Yours sincerely The Management of Filion Suites Resort & Spa More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is very modern, light and airy. Our mini suite was spotlessly clean and very comfortable. The setting is really good with a great mountain view. The hotel owns another in Bali (10 minutes in car) and runs a very convenient free shuttle bus. The beach is then easy to use as there are free loungers etc and access... More

Was this review helpful? Yes 1
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Guests, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are always glad to receive feedback from our guests in order to improve our customer services and standards. But of course we are really surprised to write us about your disappointment after the departure and not... More

Paris, France
Top Contributor
66 reviews 66 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 1 week ago

Do not be mistaken : this is NOT a 5 star hotel. This is not a 4 star hotel. This is at best a 3 star hotel. There is nothing wrong with being a 3 star hotel, however false-advertising as a 5 star hotel is incredibly misleading. Here are the reasons: - the majority of the front desk staff is... More

Was this review helpful? Yes 3
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear guests Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are always glad to receive feedback from our guests in order to improve our customer services and standards but we are really surprised for your disappointment, regarding the extras which is very clear inn the description... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want to get away from hustle and bustle and just relax by a pool this is the place for you. The staff can't do enough for you. They are really friendly and bend over backwards for you. Manos does a mean cocktail and always has a great smile for you. I am shocked at the negative reviews I... More

Was this review helpful? Yes 2
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Jane, Thank you for staying with us during your visit to Crete and for taking the time to write this comment! We are very happy that you enjoyed your stay with us and really hope to accommodate you very soon again! Yours sincerely The Management of Filion Suites Resort & Spa More

Aston Clinton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly I have to say to Naomi from Israel - You must of been in the wrong hotel,because you certainly where not in the lovely hotel we stayed in. We arrived fairly late in the day (approx 7:30 pm) and where met at the door by a very pleasant receptionist who took us into the lobby and gave us cold... More

Was this review helpful? Yes 2
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Andrew, Thank you for staying with us during your visit to Crete and for taking the time to write this comment! We are always glad to receive feedbacks from our guests in order to improve our customer services and standards. We are very happy that you enjoyed your stay with us and really hope to accommodate you very soon... More

Harrow, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Spent a lovely relaxing week here in June. Hotel is situated in the hills just behind the little port of Bali but runs a regular shuttle bus during the day which can be booked in the evenings. Staff were all wonderful - really charming and helpful. Do some research before you go, because if you want a lively nightspot resort... More

Was this review helpful? Yes 1
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Guests, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are always glad to receive feedback from our guests in order to improve our customer services and standards. We are very happy that you enjoyed your stay with us and really hope to accommodate you very... More

Netanya, Israel
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would like to tell you about a very bad experience My husband and I had at the Filion hotel. When er arrived at the hotel we were first given a room which was small with no bathroom and smelled badly from mold. For the first time ever I asked to swich rooms and they changed our room straight away... More

Was this review helpful? Yes 6
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear guests, We are really surprised for your disappointment, regarding the payment of the drinks in the restaurants and bars of the hotel which is regular and normal in all the hotels on hhalfboar basis . Also according to the staff please note that we have several repeater guests mainly because of our hospitality and the personal relations that we... More

Nottingham, United Kingdom
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travelled here with few expectations, just in need of a relaxing break. But we received more...our suite room was amazing- excellent facilities with fridge, lounge area, 2 TV's, internet connections and a very comfy bed! The balcony was amazing-overlooking the pool and mountains and a huge area with plenty of space to relax. We got the sun right through... More

Was this review helpful? Yes
Michalis T, Διευθυντής at Filion Suites Resort & Spa, responded to this review

Dear Guests, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are very happy that you enjoyed your stay with us and really wait for you to return back very soon! Yours sincerely The Management of Filion Suites Resort & Spa More

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Additional Information about Filion Suites Resort & Spa

Address: Bali, Crete 74057, Greece
Location: Greece > Crete > Rethymnon Prefecture > Bali
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Filion Suites Resort & Spa 5*
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Also Known As:
Filion Suites Resort And Spa
Filion Hotel Bali
Filion Suites Resort & Spa Bali, Crete

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Hotel & grounds (40)
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Amenities

Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Luxury Hotel in Bali
Hotel Class
Number of rooms
80

Questions & Answers

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1 question

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