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All 45 Georgioupolis hotels

Fereniki Resort & Spa

3.0 of 5 Hotel   |   Georgioupolis, Apokoronas, Crete 73007, Greece
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Fereniki Resort & Spa
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Ranked #35 of 45 Hotels in Georgioupolis
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160 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Prestonpans, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My wife & I have just returned from the Holiday from hell!!! we had to be moved 3 times in 5 days, not acceptable & the food was terrible, may be the 1000 Russians love this stuff, but the restuarant badly needs to be re-organised, not enough plates, cutlery, cups & glasses, Eva & Kikki in reception were exeptional in... More

Was this review helpful? Yes 7
Northwich, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We have literally just returned from our stay in the fereniki hotel.We have had an enjoyable week.The room was ok and cleaned every couple of days with fresh bedding and towels every day.Most of the staff are very friendly only a couple that looked disinterested due to the amount of rude ,arrogant Russians that will not wait in line like... More

Was this review helpful? Yes
Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Lovely quiet resort with some very nice hotels but the Fereniki is not one of them! We booked here last month (Aug 14) with mixed feelings due to varying reviews and so wish we hadn't bothered now. Rooms (we had to be moved from the first once which was truly horrible) are very basic and ours smelt damp. Food is... More

Was this review helpful? Yes 4
Weymouth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Well what can I say about this place? I always check TripAdvisor before I travel somewhere I havent been before and take note on what people say but ultimately it doesnt deter me as I will always make my own judgement. After reading most of if not all reviews I cud see a mixed response. Let me tell u now... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The Hotel was very basic and the room was shabby to say the least. We had an ant infestation and bed bugs which left me badly bitten. The restaurant was disgraceful, the food had a lot to be desired and the set up to allow easy access/ movement could of been better, most days it was like wrestling for the... More

Was this review helpful? Yes 4
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. We apologize for this and assure you that we have already begun to correct all these reviews. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis... More

Harpenden, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We found the hotel very basic, during our stay we had no change of clean towels or bed linen. The main issue was the shambolic set up of the restaurant. You were unable to get a plate, folk and knife and glass at any one time- we often had to eat with our fingers as forks were non existent. Our... More

Was this review helpful? Yes 4
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. We apologize for this and assure you that we have already begun to correct all these reviews. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis... More

Huddersfield, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

When we first arrived we thought this would be the holiday from hell.. as we had arrived very late on our transfer bus and was told to wait until the boy showed us to our room. They obviously do not have enough staff to show people to their rooms when people arrive. We were stood there for about 45 minutes,... More

Was this review helpful? Yes 3
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, thank you for your comment. Please be advised that we read very seriously and have already started to correct them. We hope when you decide to come again to see the difference. With best wishes - Kostas Kypriotakis – General Manager *from July have already change the AI programm .There is another point for drinks at ALFA snack... More

Wroclaw, Poland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The overall stay was average but there were few incidents that I remember, and not in a good way: 1) The restaurant area was always full as many hotels were sending their guests to the Fereniki restaurant. The place was full of russians who, let's say, are not the most well behaved people on Earth. If you wanted to eat... More

Was this review helpful? Yes
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, thank you for your review. Please be advised that we read very seriously and we trying to be better for your next visit. With best wishes to you and your family- Kostas Kypriotakis – General Manager More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

FIRSTLY I love Crete, my partner lived here for 5years and last year we stayed at Athina palace in Agia Pelagia which was out of this world for the SAME price as this awful hotel..be prepared this is going to be an essay as I feel people should know about the hotel everything all little details so here goes...booked for... More

Was this review helpful? Yes 3
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis – General Manager *athina palace is 5* our Hotel is 3* and for sure not on the... More

Derbyshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The customers are so rude,never again which in turn has made the staff rude. The resort is not to bad. But the hotel looks nothing like some of the pictures,as for the smell it true, as for the cutlery it's true. The two large gentle men that stand around in the dining room would be better if they took control... More

Was this review helpful? Yes
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

dear Mrs Jayne B. if you like to give you an answer , send me by e-mail your full name and the dates that you spend with us. I will check what it was your problem and I will send you answer for any part of review. rgds - Kypriotakis Kostas - general Manager - manager@fereniki.gr More

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Additional Information about Fereniki Resort & Spa

Address: Georgioupolis, Apokoronas, Crete 73007, Greece
Location: Greece > Crete > Chania Prefecture > Apokoronas > Georgioupolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fereniki Resort & Spa 3*
Number of rooms: 560
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Also Known As:
Fereniki Resort And Spa
Fereniki Hotel Georgioupolis
Fereniki Resort & Spa Crete/Georgioupolis

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