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All 45 Georgioupolis hotels

Fereniki Resort & Spa

3.0 of 5 Hotel   |   Georgioupolis, Apokoronas, Crete 73007, Greece
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Fereniki Resort & Spa
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Ranked #32 of 45 Hotels in Georgioupolis
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153 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Weymouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed today NEW

Well what can I say about this place? I always check TripAdvisor before I travel somewhere I havent been before and take note on what people say but ultimately it doesnt deter me as I will always make my own judgement. After reading most of if not all reviews I cud see a mixed response. Let me tell u now... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed yesterday NEW

The Hotel was very basic and the room was shabby to say the least. We had an ant infestation and bed bugs which left me badly bitten. The restaurant was disgraceful, the food had a lot to be desired and the set up to allow easy access/ movement could of been better, most days it was like wrestling for the... More

Was this review helpful? Yes 1
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. We apologize for this and assure you that we have already begun to correct all these reviews. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis... More

Harpenden, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We found the hotel very basic, during our stay we had no change of clean towels or bed linen. The main issue was the shambolic set up of the restaurant. You were unable to get a plate, folk and knife and glass at any one time- we often had to eat with our fingers as forks were non existent. Our... More

Was this review helpful? Yes 2
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. We apologize for this and assure you that we have already begun to correct all these reviews. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis... More

Huddersfield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When we first arrived we thought this would be the holiday from hell.. as we had arrived very late on our transfer bus and was told to wait until the boy showed us to our room. They obviously do not have enough staff to show people to their rooms when people arrive. We were stood there for about 45 minutes,... More

Was this review helpful? Yes 3
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, thank you for your comment. Please be advised that we read very seriously and have already started to correct them. We hope when you decide to come again to see the difference. With best wishes - Kostas Kypriotakis – General Manager *from July have already change the AI programm .There is another point for drinks at ALFA snack... More

Wroclaw, Poland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The overall stay was average but there were few incidents that I remember, and not in a good way: 1) The restaurant area was always full as many hotels were sending their guests to the Fereniki restaurant. The place was full of russians who, let's say, are not the most well behaved people on Earth. If you wanted to eat... More

Was this review helpful? Yes
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, thank you for your review. Please be advised that we read very seriously and we trying to be better for your next visit. With best wishes to you and your family- Kostas Kypriotakis – General Manager More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

FIRSTLY I love Crete, my partner lived here for 5years and last year we stayed at Athina palace in Agia Pelagia which was out of this world for the SAME price as this awful hotel..be prepared this is going to be an essay as I feel people should know about the hotel everything all little details so here goes...booked for... More

Was this review helpful? Yes 3
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis – General Manager *athina palace is 5* our Hotel is 3* and for sure not on the... More

Derbyshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The customers are so rude,never again which in turn has made the staff rude. The resort is not to bad. But the hotel looks nothing like some of the pictures,as for the smell it true, as for the cutlery it's true. The two large gentle men that stand around in the dining room would be better if they took control... More

Was this review helpful? Yes
Farnborough, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's face it: if you book a place at a 2* price and expect 5* accommodation, food and service you're going to be disappointed. I returned after my first visit two years ago. Had you gone then, you'd appreciate the improvements made since. The Rooms: they are tired and in need of an upgrade, it's true. But how much time... More

Was this review helpful? Yes 4
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, thank you for your review. Please be advised that we read very seriously and we trying to be better for your next visit. With best wishes to you and your family- Kostas Kypriotakis – General Manager More

LW
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It depends on what you are looking for in a hotel, but if you accept that by booking here means that you do not want to pay a lot of money for your accomodation, then in my humble oppinion this is a great choice Hotel. We stayed in the 'Budget' rooms which were large with good sized bathroom and were... More

Was this review helpful? Yes 4
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, thank you for your review. Please be advised that we read very seriously and we trying to be better for your next visit. With best wishes to you and your family- Kostas Kypriotakis – General Manager More

Bristol, England, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

The most disappointing holiday you can imagine. THREE WEEKS of hell. The manager, well words can't describe how unhelpful and rude he was, sat behind his big desk. €5 a day for air con. Chefs smoking coming out the kitchen, the food was discus ting to say the least, same slop night after night. We ended up eating out almost... More

Was this review helpful? Yes
Kypriotkost, Γενικός Διευθυντής at Fereniki Resort & Spa, responded to this review

Dear customer, we know all those mentioned in your review and for various reasons did not make the stay enjoyable at our hotel. We apologize for this and assure you that we have already begun to correct all these reviews. Thank you for your review and we hope to see you again in the future. Best wishes - Kostas Kypriotakis... More

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Additional Information about Fereniki Resort & Spa

Address: Georgioupolis, Apokoronas, Crete 73007, Greece
Location: Greece > Crete > Chania Prefecture > Apokoronas > Georgioupolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fereniki Resort & Spa 3*
Number of rooms: 560
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Also Known As:
Fereniki Resort And Spa
Fereniki Hotel Georgioupolis
Fereniki Resort & Spa Crete/Georgioupolis

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