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Four Points by Sheraton Victoria Gateway

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829 McCallum Road, Langford, British Columbia V9B 6W6, Canada
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Four Points by Sheraton Victoria Gateway
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Four Points by Sheraton Victoria Gateway
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333 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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victoria b.c.
Top Contributor
57 reviews 57 reviews
32 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed yesterday NEW

Alone I don't know, you just kinda feel alone on a hill..its kind of away from everything that is Victoria. The pool is small with no towels, ( two days in a row ) the restaurant is closed all day with no room service available either and your free breakfast is only free if you have precisely the one item... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel on business to Victoria about 8-10 times per year and always stay at the hotels downtown because that's where i've always stayed. My usual hotels were all booked up so i decided to head to the Four Points By Sheraton in Langford,It is about a 15 minute drive from Victoria. I asked for a room with a king... More 

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Quebec
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel, affordable, close to stores and restaurant. I recommend it without hesitation. BUT... we had a painfull experience at the restaurant for breakfast... we waited 45 minutes for toasts... the table next to us left after 30 minutes waiting without being served. The only waitress seemed lost... probably a server who didn't show that morning... So, I should have... More 

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Lahaina, Hawaii
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at 3:00 in the afternoon, were advised they were sold out then they offered us a room with one queen bed, so we checked in. They advised us the restaurant was closed until dinner time. The manager came along and offered us a free upgrade to room with king size bed and Jacuzzi tub, just give them 1/2... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the four points this past weekend and were treated with respect and really felt that the staff valued our business. I honestly felt like we were the very anticipated guests of the hotel. They went as far as to drop off AND pick us up from a near by restaurant without haste or hassle. The rooms were... More 

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Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Amrit for your kind review on Trip Advisor. We are pleased you found the hotel and amenities enjoyable and will pass on your great comments to our staff and we hope to see you again soon! More 

Fergus Ontario
Top Contributor
87 reviews 87 reviews
47 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 24, 2015

The hotel has lots of parking, it easy to get to, the staff is friendly and quick and the rooms are clean and comfortable. I look for hotels that the perfect balance of price/comfort and this one falls perfectly into that category. It looks like it would be good for families as well.

Was this review helpful? Yes 1
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks D for your wonderful comments regarding your recent stay at the Four Points Victoria. We will pass on your nice compliments to the staff and we look forward to your next trip to Victoria! More 

Ontario
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 21, 2015

The hotel is okay, doors are wood and not sound proof plan on hearing everything. Staff were great. Resturant/ pub had great food. They need to turn the heat on on cold days as the pub is in the basement. Great views. Lots of shopping close by. Parking is tight if hotel is full. Great access to highway. Hotel is... More 

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Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Bowman for your recent comments on Trip Advisor, we appreciate all feedback from our guests regarding the hotel. We are in the process of renovating some of our rooms and hope your next stay is enjoyable. We are pleased you found the beds comfy and the restaurant was good! We look forward to your next stay and if we... More 

Calgary, Canada
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2015

I stayed here a couple of times and both times I had great service by the staff and the hotel and rooms were clean. They have a 24/7 fitness facility and the pool area has a hot tub, sauna and steam room.

Was this review helpful? Yes
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Brett for your great review on Trip Advisor and we hope to see you again soon! More 

Toronto, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2015

The hotel was in excellent condition. From the front desk to the rooms. Staff were great and helped with every request. This hotel is ideal for family travel and business travel. The one thing to note is that the hotel is not that close to the downtown tourist area of Victoria.

Was this review helpful? Yes 1
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You pmhabe for your wonderful review on Trip Advisor. We appreciate your feedback and will pass on your compliments to our staff and hope your next stay with us is enjoyable as the last. If you need anything at all for your next stay please let us know. Thanks Again! More 

Victoria, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

Our family had a chance to enjoy this facility and absolutely loved our time their. The Staff was friendly and helpful, the kids loved the pool, steam room and workout area. I loved the Food served in the "Met" - WOWs! The rooms are spacious and Ultra clean. Furnishings are luxurious and well situated. We will stay here every time... More 

Was this review helpful? Yes 1
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Zoi for your recent review of our hotel and restaurant. It was wonderful to hear your nice comments regarding our Pool, the staff and our Metropolitan restaurant. We hope your next stay will be as enjoyable as your last, and if you need anything at all please give us a shout. Once again thanks for the kind review. More 

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