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All 2 Langford hotels

Four Points by Sheraton Victoria Gateway

3.5 of 5 Hotel   |   829 McCallum Road, Langford, British Columbia V9B 6W6, Canada
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81%
Ranked #2 of 2 hotels in Langford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Hotelreviewer98 Austin, Texas
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289 people have reviewed this hotel

Traveler rating
    156
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for a couple of days for a relaxing stay close to the downtown and it was the perfect location. The hotel was pleasant and the rooms were clean and relaxing. The staff were more than helpful and gave us the service we needed. We'll definitely stay here again!

Was this review helpful? Yes 1
Orange County, California
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a comfortable stay at this hotel. Our room had a lovely view. The staff was very friendly and professional. The location is great. The surrounding area is beautiful and it's a short drive to downtown Victoria. I especially liked the fitness center. The equipment was of good quality. I would stay here again.

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Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Karfer for your nice review on Trip Advisor. We are very pleased you found your stay with us enjoyable. We hope to see you your next visit to our wonderful city. Thanks! More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visited four points after a long tiresome trip and I was worried about how the hotel would be because i wanted a perfect and comfortable stay. Luckily, the stay was everything I was hoping it would be. The staff is extremely friendly and they all are helpful which made the service exceptional. Even though i'm usually very critical when... More

Was this review helpful? Yes 1
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Lizzy! We would like to thank you for your wonderful review. We are very pleased you found your stay to be all you hoped it would be. We welcome you back your next stay in Victoria. More

Washington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked “King Suite” for $200 per night with a non-refundable deposit and got an “OPEN CONCEPT” suite which was not a suite, just slightly larger than a hotel room, no couch, only one chair. Damaged room, miserable tiny shower stall. Drank from paper coffee cups and plastic cups with kitchenette. The view from the toilet was disgusting, scratched walls by... More

Was this review helpful? Yes 1
Toronto, Ontario
Top Contributor
53 reviews 53 reviews
32 hotel reviews
102 helpful votes 102 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have waited to post a review to see if the management at the hotel or Sheraton corporate would try to make amends for the deplorable service I received. I could go on and on but the kicker was when I returned back to my room on the last night of a 5 night stay, my key did not work... More

Was this review helpful? Yes 2
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

As frequent travelers, we are accostomed to challenges of staying in hotels. However, our experience with this property exceeded all our expectations. It is a conveniently located hotel in a nice neighborhood with an easy access to downtown Victoria. We had a lovely room and our stay was made comfortable by excellent service and graciousness of staff. During the four... More

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Langley City, Canada
Top Contributor
52 reviews 52 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Several of my colleagues and i stayed here 2 nights on business. We found the property to be clean and in great condition. The staff were friendly and efficient, as expected from any SPG property. The attached bar/grill had great service and decent food. The pool/hot tub was a nice getaway after each day, as our business purpose was fairly... More

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Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you Andrew for your review of the hotel on Trip advisor. We appreciate your nice comments and are pleased you found our amenities to your liking. We hope to see you again in the future! Thanks again. More

Kirkland, Washington, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Room was great and had a jacuzzi tub! I was skeptical of the quality cause it's right next to a Costco. However, this hotel has a lot of things going for it. View was very nice for the location - great view of the horizon, and while we couldn't see the sunset or rise there it was a great place... More

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Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Harmony for your nice review of our hotel on Trip Advisor. We are happy you enjoyed your stay and we hope to see you again in 2014. Thanks again! More

Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a hotel that is designed for men as evidenced by the fact that the only mirror in the room was situated above the height of most women. There was no full length mirror. You would only stay here if you needed to be located in Langford outside Victoria for some reason. I would seriously weigh whether the convenience... More

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Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Bollucks for your review on Trip Advisor We are happy you found the room to be clean and our beds comfortable. From your review we see you did not have the best experience in our restaurant. We address all less than positive feedback so we may rectify any issues any of our guests experience at the property. We... More

Vancouver, British Columbia
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Lots of potential for a reasonably priced, family style hotel. That said, it missed the mark. The front desk was disorganized & poorly staffed. The room wasn't clean & had maintenance issues. Housekeeping staff could barely cope. Not to mention, our room was still not made up as of 5pm daily. This is not the Sheraton I know. Not sure... More

Was this review helpful? Yes
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Hi Kevin K We appreciate all feed back about the hotel whether it be positive or negative, we are sorry your stay with us was not satisfactory. We have addressed your overall poor experience with our staff and work to ensure all of our guests enjoy a good experience at the hotel. We you stay with us again, we would... More

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Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Road, Langford, British Columbia V9B 6W6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
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Also Known As:
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near Downtown Victoria and Bear Mountain. ... more   less 
Number of rooms
117

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