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Memories Jibacoa

Arroyo Bermejo Beach Km. 60, Jibacoa 32900, Cuba (Formerly SuperClubs Breezes Jibacoa)
Memories Jibacoa

197 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here with friends from 12 June for 2 weeks the hotel it self is beautiful in lovely surrounding's the thing I found very disappointing is the food it was more often than not cold and also under cooked we had chicken that was raw in the middle a number of times and also rice not cooked properly the... More 

Was this review helpful? Yes 1
Northampton, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was our first trip to Cuba and this hotel was suggested to us by our travel agent at Trailfinders. We had 4 days in Havana and then wanted a relaxing beach holiday for 10 days. This hotel was suggested for it's tranquillity rather than the more tourist destination of Valadero. It was a great suggestion! The hotel is super... More 

Was this review helpful? Yes 4
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests : Wow! What a beautiful review! How can we ever thank you? It is so beautiful to see our new gem through your eyes. Such kindness, once again thank you so much!! Our beautiful diamond is indeed the perfect place to relax. We are so happy to read that your travel agent guided you well through your choice... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our first visit to Cuba and we weren't sure what to expect. We heard that the Cuban people were very friendly. We chose Memories Jibacoa because both my wife and I love the ocean and we were certainly not disappointed. We went on three shore dives through the dive centre with Pedro. Everybody at the dive centre were... More 

Was this review helpful? Yes 8
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests: Thank you for your detailed review. It was very interesting to read and nice to read about our hotel from your point of view. You are right! Our diving is amazing! We are lucky enough to have our own diving shop right in our hotel with 16 different points of diving! Our coral reef is very dear to... More 

Guelph, Ontario
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A little late with review, since the bad places seem to stand out in memory. I loved this resort even though some improvement is necessary. Some sharp tiles in pool!, as well as a very slippery pool area is a concern. Dining area very hot without a/c. Rooms are well maintained, and staff very friendly. There is no swim out... More 

Was this review helpful? Yes 2
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests: It is better late than never! We are very happy that you took the time to write to us and give us your opinion! Our gem is now 16 years old and in dire need of a good polishing, which is the exact reason why we are here! Your concerns will all be addressed soon and in the... More 

Montreal, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had no big expectations for this holiday at the Memories Jibacoa, we paid so little it could be no good. Well, let me tell you this hotel is a gem. It is nice, clean and the staff is lovely and helpful. It was our first experience in an Adults Only hotel and we will definitely repeat. It was so... More 

Was this review helpful? Yes 4
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests: Thank you for your wonderful review! It is so sweet to read!! We are so happy that you have enjoyed our new gem. As we have mentioned before, our hotel is not new, but we are here to give it a good polishing and putting it up to the standards it deserves! Also, you cannot go wrong with... More 

Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

we were very impressed with the hotel the room was very nice with a view over the pool, the food was very good with a good choice and very friendly staff, we would quite happily go there again. our only complaint would be that the saga reps were not that good ,we were told a rep would book our seats... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests: Thank you for your kind comments. We are very happy to read that you have spent a good vacation with us. Your happiness is the most important thing for us. We like to know your preferences, needs and wants so that we can satisfy you to the highest degree. It is so nice to hear that you will... More 

Hampton ontario
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the first visit with the new owners, our 21st visit to this location. It was easy for us to see that the new group is putting energy into re freshing the property. We had a very enjoyable stay and had fun visiting with a lot of the original staff members. We look forward to our next visit.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests : Wow! 21 visit! You know this place better than we do! What a wonderful surprise to read your comments! Thank you so much dear repeat guests. You cannot start to imagine how proud we are to read that you still like your second home! Our philosophy is not to change what is working well! We also believe... More 

Quebec City, Canada
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I was one of the persons who hesitated to go back when I learned it had become a Memories. What a mistake that would have been! The food was great, especially at the Taberna à la carte restaurant, where I was served by the very nice Semia. I loved the food at the El Ranchon also, very fresh and tasty.... More 

Was this review helpful? Yes 3
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guest : Thank you for your wonderful review! What a pleasure for us it was to read it, especially that that you are still satisfied with your second home! We were sad to read that you felt left out though, as you know you are very important to us! We would never even think about not making you feel... More 

Ottawa, Canada
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

When it was named this it was clean, beautifully landscaped and the people so kind and friendly.. great location for snorkeling right off the beach. perfect place to stay for travelling between Havanna and Varedero

Was this review helpful? Yes 2
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Returned for my 8th trip to this location. I was not disappointed as the new management seems committed to make improvements. There is always a lot of talk about the food. The quality seemed to be up and I noticed a marked improvement over the eleven days I was there. Management was really on top of things and working hard.... More 

Was this review helpful? Yes 4
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests : Thank you for your wonderful comments. It was great to read your review! We are so pleased to read that you have enjoyed your stay in our new gem. We are dedicated to your continued satisfaction and nothing gives us more pleasure to read than the fact that you will be coming back! Since we have been... More 

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