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Memories Jibacoa

Certificate of Excellence
Arroyo Bermejo Beach Km. 60, Jibacoa 32900, Cuba (Formerly SuperClubs Breezes Jibacoa)
Memories Jibacoa
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2,671 reviews from our community

Traveler rating
    1,168
    1,051
    319
    100
    33
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275
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lincoln
Contributor
12 reviews 12 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well where to I start! This was my partners and my first holiday together. I'm quite a seasoned traveller and my partner has done a few cruises. I have always wanted to go to Cuba so the decision was made. I researched the island and places to go and Breezes as it was when I booked seemed to be ideal.... More 

Was this review helpful? Yes 8
Isle of Thanet, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is not your classy international tourist hotel that could be anywhere in the world. It is a warm. welcoming classy Cuban hotel, with it's own identity, set in tropical grounds on a sheltered beach. All the the facilities you want are on offer. Provided by genuine friendly staff. We have had two visits and are planning our return... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests: We could not have said it better ourselves! What a beautiful perception of our new little gem you have, it makes us so proud to read your review! You are right. We are different, genuine, friendly and classy. We are reinventing customer care here in Memories Jibacoa. We want you to feel at home and feel that you... More 

Ajax, Canada
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When reviewing a resort, many factors influence the traveler’s experience. Choosing the right resort can be a real juggling act. Having stayed previously at some truly opulent and magnificent resorts, in the past years our new financial realities have made us re-adjust our needs and wants. Memories Jibacoa is just perfect for my wife and I. We previously stayed a... More 

Was this review helpful? Yes 17
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests, Your review has brought a smile on our faces and warmth in our hearts. I personally am so proud to read your comments, and will pass them on to all of our wonderful new family. The staff at Jibacoa is wonderful. Every day we are thankful to have been able to work with this amazing resort. We are... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

A perfect location with great staff - especially Reception. Alfonso and his team are efficient, friendly and nothing is too much trouble for them although they are very busy. Same with the bar, restaurant, porters, room maids and animation teams. An excellent new Manager who is very client and staff minded and always around the Hotel! Great place to spend... More 

Was this review helpful? Yes 9
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guest: Thank you so much for your beautiful comments! We are so happy that you have had the chance to experience our customer service first-hand! Your happiness, comfort and satisfaction is the most important thing to us. We are dedicated to exceed your expectations. It is the only reason why we do what we do. You are right. No... More 

Bedford Nova Scotia
Reviewer
4 reviews 4 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from two wonderful weeks at Memories Jibacoa (March 11-25). Even though this was our ninth trip to the resort, we were more than a little anxious about going this year. With the recent change in management from Breezes to Blue Diamond, and the resulting negative reviews, we thought perhaps we had lost our favourite resort once... More 

Was this review helpful? Yes 16
Julie L, General Manager at Memories Jibacoa, responded to this review

Dear guests: Gosh, what an amazing review! Where do we even start to thank you? I only have one Word: wow! Where to begin: your honesty is such a pleasure to me, to us. Thank you for being open and clear. I especially appreciate that you have been candid about the not so good experiences!! We learn your tastes as... More 

UK
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our first trip to Cuba, and our first all-inclusive holiday anywhere...and we thoroughly enjoyed it. The resort was well laid out with plenty of space to wander around, and the staff were all really friendly and helpful. There were plenty of activities during the day, and wonderful shows put on at night. The gardens were well tended, and... More 

Was this review helpful? Yes 9
nova scotia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

1. Good Room, clean and comfortable 2.Small easy to get around 3. Older vacationers 4. Close to Havana 5. Great trip to Havana..rented a classic car,very reasonable price. 6. Pool is salt water and very cold 7. Ok beach..the week we stayed ...full of jellyfish all week...so no swimming :(

Was this review helpful? Yes 4
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I want to start by saying I picked this hotel for it's great reviews from many returning guest, and the food sounded really good not like other resorts in Cuba. A big plus, the resort location was spectacular and had a coral reef you can snorkel right off the shore. Then...shortly after I booked the horrible reviews started rolling in...I... More 

Was this review helpful? Yes 7
Dominican Republic
2 reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

New Memories Jibacoa! We were a bit scared to travel to the new Memories Jibacoa as our travel agent had contacted us to tell us that Breezes had gone out of the hotel. The first weeks of changes are usually not a good time to travel as there is always confusion until the new standards are established. We were pleasantly... More 

Was this review helpful? Yes 14
Leeds, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to Cuba, and for the first 3-4 days of our trip, we stayed in Jibacoa. The reservations team, and Lisbel in particular were extremely helpful in advance, arranging for a taxi to pick us up Havana, and answering any questions that we had. As some of the other reviews say, this is a secluded and... More 

Was this review helpful? Yes 10
Hotel Review Summarization

What travelers say

  • Beach bars(16)
  • Very good(15)
  • Evening entertainment(6)
  • Great time(6)
  • Red flag days(6)
  • Coral reef(6)
  • Buffet restaurant(6)
  • Cayo blanco(4)
  • Many people(4)
  • Other review(3)
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