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Romney Sands Holiday Park - Park Resorts

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The Parade | Greatstone, New Romney TN28 8RN, England
Romney Sands Holiday Park - Park Resorts
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413 reviews from our community

Traveler rating
    108
    133
    71
    45
    56
See reviews for
276
40
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (413)
  • Mar-May only
    (131)
  • Jun-Aug only
    (175)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (7)
All months
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I've been an owner at this camp for 8 years and it's amazing! especially the teamstars as they make our year mostly every year and the team this year are amazing especially Sophie S and Jordan, and a great entertainment manager Julie!

Was this review helpful? Yes 2
london
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great weekend..love the staff how friendly they are ...love the extra little touches that have come with a small park...eg the little fairground at reasonable price.. the teams tar jordan and the girls work hard and have been very entertaining.didnt see much of their manager tho but nicer lady than previous one...definately will return this year and wont be going... More 

Was this review helpful? Yes 2
Dagenham, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Having returned from last year mr and my family had to express how it has cganged there and mostly for the good..food onsite is better the teamstars are very nice this year its great to see happy staff.there is only one issue I have and that the head of security is a bit weird...hugging people etc but overall the other... More 

Was this review helpful? Yes 7
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

I am glad you had a good time with us at Romney and that you noticed an improvement - I will pass this on to the team. With regards to the Security Manager, we have a large number of owners who build a bond with all our great team members and we are always pleased to welcome them back to... More 

Bishops Stortford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful location perfect for walks on the beach which is just opposite the site. The accommodation was clean and perfect for our family of four. There was sufficient information on the welcome pack. We had a small problem with the Oven / Grill upon arrival but is was sorted almost immediately. The staff are friendly and caring. Would highly... More 

Was this review helpful? Yes 3
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

Thank you for the great feedback. As you say we are situated directly opposite the beach which is a fantastic selling point for the park. I was particularly pleased to see that although you had a problem this was resolved immediately and I hope we will get the opportunity to welcome you back in the future. Romney Sands Holiday Park... More 

London
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a four night stay in Easter hols with 7 year old children. Caravan was perfectly clean and modern, staff almost unfailingly helpful and polite. Entertainment a bit hit and miss but can't complain for such a great value stay. Only downside were bar and food prices which were hair raisingly expensive. Beautiful area of Kent to explore.

Was this review helpful? Yes 2
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

It's always good to read nice comments and I am pleased you enjoyed your stay with us but I am sorry the entertainment, although running every night, was not to your taste. Our bar prices are in line with other holiday parks local to ourselves and we also offer great promotional offers that I hope you took advantage of during... More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The caravan was covered in dust on evety shelf unit or window. The windows were filthy inside and out. Hairs found in the shower upon arrival. Dogs were aloud in cravans they werent ment to be in. Dog walking inside linen rooms. Woodlouse in the swimming pool area and changing rooms. Also whilst enjoying my over priced meal i dont... More 

Was this review helpful? Yes 5
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

I am sorry that on this occasion we seem to have fallen below the high standards we set with regards the accommodation cleanliness. You do not say if this was reported to the reception team as I am sure this would have been resolved immediately but my apologies nonetheless and I will pass on the comments to my Accommodation Manager.... More 

Rye, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

As a family we have been on a few short breaks to caravans and to be honest this was by far the best. The staff at the site were fantastic, very professional and very welcoming. I have to commend Bar/Food staff, Julie and her entertainment team and security, who all worked together to make our break a great one. Our... More 

Was this review helpful? Yes 4
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

It's always nice to receive good feedback and I will pass the comments on to the team who I know really do try to ensure every guest has a fantastic time. I am delighted that it seems that we will be welcoming you back to Romney Sands very soon. Romney Sands Holiday Park 01797 363 877 More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We had an apartment, at a bargain price, which overall was adequate.The mattress was not so good and there were no towel rails or hooks. However, it is easy to get out and about from this site. We didn't go to the entertainment as this is not really our thing. Staff interaction on booking in and in the bar was... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I went to Park Resorts in Romney Sands with my husband and two children, and from our initial welcome to the park by Lucas, to our gorgeous smelling and clean caravan (well done chard working cleaners!), the lovely lady in the park on site shop to the lifeguard at the pool and not to mention the Teamstars, it was not... More 

Was this review helpful? Yes 4
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

Thank you so much for the lovely review. I am pleased we seem to have exceeded your expectations and I will pass your nice comments to the relevant team members. I was so pleased to read that our Lifeguard went out of his way to help make your little girl confident and all team members do try to Create Amazing... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2015

Just got back from Romney sands had a Amazon time I would like to says thanks to the staff Dan from the bar was great all the team stars was great Julie Jardan Sophie h Sophie s and niki all worked hard to make sure everyone having a good holiday and chip from the pool was good with everyone I... More 

Was this review helpful? Yes 3
Park R, General Manager at Romney Sands Holiday Park - Park Resorts, responded to this review

Thanks for your kind review of your holiday at Romney Sands. I am really pleased that you enjoyed your stay with us. I will pass your comments on to the team who love receiving feedback from our guests and please come and see us again soon. Romney Sands Holiday Park 01797 363 877 More 

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