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Iberostar Grand Hotel Salome

Travelers' Choice award winner
Londres, 15, 38660 Playa de Fanabe, Tenerife, Spain
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Iberostar Grand Hotel Salome
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Iberostar Grand Hotel Salome
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240 reviews from our community

Traveler rating
    206
    22
    8
    3
    1
See reviews for
33
183
3
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfect adult only hotel. The service is second to none. Complimentary Cava all day - heated swimming pool - and whilst enjoying a leisurely lunch at the pool bar fresh towels are placed on your sunbed. Butler service where nothing seems to be too much trouble - what more can you ask for - well done Salome

Was this review helpful? Yes 11
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second visit to this adults only hotel and was not disappointed. We had a super upgrade of room, each day the rooms were cleaned, toiletries replaced, bottled water replenished, all to a good standard. The staff throughout the hotel are superb. We enjoy the peacefulness of taking breakfast on the upper terrace for Salome guests, although would be difficult... More 

Was this review helpful? Yes 5
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Julie, First and foremost we would like to thank you for your return visit to our IBEROSTAR Grand Hotel Salomé and for the time you spent to review your latest holiday experience among us. It is a great reward for us to learn that, once again, you enjoyed your stay and appreciated the comfort of your suite, the levels... More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If anything this stay was even better than our last 2 years ago . We were given a superb suite and were very comfortable , but even more than the surroundings , it is the quality of the staff that makes this place so special . Nothing is too much trouble . We returned home after a 5 night stay... More 

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Alan, We are very pleased to read that we were able to exceed your expectations from your past visit and would like to thank you for the time you spent to share your feedback on TripAdvisor. Moreover we are glad you were satisfied with the comfort of the suite we accommodated you in and are grateful for the high... More 

Milton Keynes, UK
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second stay and the hotel was as wonderful as we remember. Kim Debbie and Vanessa looked after us very well including a cake and a bottle of cava on a birthday. My one complaint is the food : nothing wrong with breakfast and lunch (which we treated as the main meal of the day) The buffet adequate but the... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing, once again, our IBEROSTAR Grand Hotel Salome for your holidays in Tenerife and for the time you spent to share your feedback on your return visit since at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we... More 

West Country UK
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed with wife for two weeks. What sets this hotel apart is the excellent service. The attentive staff from Kim down are very friendly and very competent without being over familiar. They must be very well trained. Amongst a 5 star staff, I would particularly mention Richard who very quickly learned all our wants and then provided for them faultlessly.... More 

Was this review helpful? Yes 2
newry co down
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and i had the pleasure of staying here for 7 nights in late february. We had a truly memorable holiday from the minute we entered the foyer of this luxurious hotel. All aspects of this hotel were excellent and we were amazed at the attention to detail, for those concerned about wifi need not worry, access was even... More 

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our IBEROSTAR Grand Hotel Salome. It is wonderful to hear we were able to make your stay memorable from the moment you arrived until the moment you departed. Moreover, we thank you for your wonderful comments on service, which of course have been shared with the entire team. It is... More 

England
Top Contributor
81 reviews 81 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 23, 2015

Just come back from a two week visit to this hotel. At the start weather a bit cold but soon warmed up. We really liked the peaceful atmosphere in Salome, breakfast is taken in an outdoor area that is reserved for Salome guests with a choice of a the menu delivered by a waiter or you can go into the... More 

Was this review helpful? Yes 5
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our IBEROSTAR Grand Hotel Salomé and are sincerely grateful for your kind recommendation to TripAdvisor’s readers. We have taken good note of your remark related to guests smoking by the pool bar and lament your disappointment on this aspect of your stay, although we... More 

Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 14, 2015

We have just returned from along awaited first stay at the Salome. Pity that during our 11 days there we experienced pretty solid cloud and very little sunshine. This hotel is ideally situated for Fanabe and Del Duque - brilliant sea front position. However, despite the disappointing weather, the hotel managed to largely meet our expectations - and the staff... More 

Was this review helpful? Yes 10
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Guest, Thank you for your praising review of our IBEROSTAR Grand Hotel Salomé, we are thrilled our hotel and staff were able meet all your needs during your stay and “largely" met your expectations. We however have taken good note of your remarks related to a few guests who booked through a collaborating tour operator and had reserved sunbeds... More 

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 30, 2015

Hotel and staff excellent.Our suite at hotel salome had lovely views.The staff were all very nice and helpful and Kim the Manager was great too. Everything was very smooth and nothing too much trouble, my only criticism about the Hotel was the restaurants and food.The breakfast was excellent.We had a meal in Portifino and for the cost of the meal... More 

Was this review helpful? Yes 5
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Grand Hotel Salome; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were sincerely sorry to know that you were dissatisfied with the restaurants and dining experience. We... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2015

We have just returned from our second annual stay at this hotel. As last year, our stay was a very happy one. Kim and her team looked after us perfectly with special thanks to Debbie and Alexandro for sorting out our minor room issues and ensuring our stay was perfect. For anyone looking for a 5 star, adult only luxurious... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Salome, responded to this review

Dear Philip, Firstly and most importantly we would like to thank you for your return visit to our IBEROSTAR Grand Hotel Salome and for your review on your second holiday experience among us, it is wonderful to read that as last year this was a “very happy one”. Moreover we thank you for pointing out the high levels of service... More 

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