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Campanile Alencon

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Rue de L'Industrie | Zat Du Londeau, 61000 Cerise, Alencon, France
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Campanile Alencon
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Campanile Alencon
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Campanile Alencon
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116 reviews from our community

Traveler rating
    20
    47
    37
    10
    2
See reviews for
18
57
7
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
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    (116)
  • Mar-May only
    (29)
  • Jun-Aug only
    (37)
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    (29)
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    (21)
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Bath, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We expected to arrive late but with a couple of emails, we had simple instructions on how to obtain our key should the reception be closed. For a stop over, the rooms are well appointed, maintained and clean. Good to have hot drink facilities in the room and the ability to park directly outside your own personal door - ideal... More 

Review collected in partnership with Campanile.com - Louvre Hotels Group

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Sale, Cheshire
Top Contributor
99 reviews 99 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is a motel style hotel with basic rooms and a restaurant but it is great value for money, clean, quiet, comfortable and the food was good. Probably one of the best Campaniles we have stayed in. Friendly and helpful staff. Can't find anything to fault will definitely stay again as its so handy for the motorway and just the... More 

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Milton Keynes
Top Contributor
65 reviews 65 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This isn't our first visit to this hotel and we will definitely be back again. The room was comfortable but the outstanding part of this visit was the meal in the evening. Since our last visit the menu has been changed (for the better) and we were given a wide choice. My husband chose the Salmon Crumble with frites, I... More 

Review collected in partnership with Campanile.com - Louvre Hotels Group

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Bexhill on Sea, East Sussex
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 8, 2014

Basic motel, typical of the brand. Not good value at full rack-rate but okay if booked at a discounted price. Expensive, but uninspired simple evening meal menu.(Poor value for money.) Reasonable breakfast.

Review collected in partnership with Campanile.com - Louvre Hotels Group

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Campanile A, Directeur at Campanile Alencon, responded to this review

Dear guest, I would like to thank you for the feedback concerning your stay. Your feedback as a guest enables us to enhance our customer service every day. Concerning the dinner, I will alert my team to improve our recipes and menus. Finally, rates are cheaper if you booked in advance, but they are in relation with the local market... More 

Top Contributor
75 reviews 75 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 5, 2014 via mobile

This is a budget hotel, but one my wife and I find more satisfactory than some higher priced ones. Rooms are basic, but clean. Same for the bathroom of course. The staff have always been great, letting me try out my (poor) French and only jumping in with English when I've got myself in a tangle. Clearly aimed at the... More 

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Campanile A, Adjointe de Direction at Campanile Alencon, responded to this review

Dear guest, Many thanks for your feedback about your recent stay at our Campanile. We are pleased that you enjoyed your stay with us and really appreciate your great feedback, especially regarding our staff. We hope you will choose to stay with us again on your next trip to Alençon, Thanks again for sharing your detailed story with the community.... More 

Wimborne Minster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

We arrived at the Alençon Campanile late on a Friday evening in August. It was a welcome relief to arrive at somewhere where there was a friendly welcome and a helpful response, and despite the more expensive price, well worth the stay. We had made a booking at B&BHotels which had been mis-processed for the wrong night (not my fault,... More 

Review collected in partnership with Campanile.com - Louvre Hotels Group

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Campanile A, Directeur at Campanile Alencon, responded to this review

Dear guest, I would like to thank you for having taken the time to share your experience. Your satisfaction is exactly what we are searching for, therefore your compliments are a great reward for us. I hope to have the opportunity to welcome you again in the near future. Sincerely, Nicolas C. Manager More 

Hitchin, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 22, 2014

The staff really did make this a pleasant stay! They spoke good English too. We were travelling from Spain up to Calais. Dog was not a problem. There is green space to walk a dog nearby. Room 70 euros, dog 5 euros, dinner 53 euros. The dinner was nice and there was a specials board. Husband had pork ribs and... More 

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Campanile A, Directeur at Campanile Alencon, responded to this review

Dear guest, Thank you for the great feedback! We are so glad that you enjoyed your experience and we appreciate you taking the time to note our location. We hope to welcome you back soon. Be well, Nicolas C. Manager More 

Cardiff
Top Contributor
85 reviews 85 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 21, 2014

We had a nightmare journey down from the channel tunnel, 6hrs instead of 3h30m thanks to the satnav giving up on Rouen's road closures so we needed what we always get from the Campanile chain. The room was adequate, two comfortable beds, quiet, and with parking ouside the door as it is all on one level. The man in reception... More 

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Campanile A, Directeur at Campanile Alencon, responded to this review

Dear guest, So many thanks for this stunning review! I am pleased that you enjoyed your stay with us and really appreciate your great feedback, especially regarding our staff. I hope you will choose to stay with us again on your next trip to Alencon, so that I have the pleasure of welcoming you personnally. Thanks again for sharing your... More 

1 review
3 of 5 stars Reviewed August 14, 2014

A shabby little hotel in a shabby little industrial area. The signposting is negligible, making it it hard to find in the dark. The welcome by the man on reception bordered on hostile. The waitress in the dining room was worse. A request for omelettes, as offered on the menu, at about 9 p.m., was met by a "Non" with... More 

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Campanile A, Directeur at Campanile Alencon, responded to this review

Dear guest, Many thanks for your review. Clearly you did not have a good experience during your recent visit. You have identified several areas where we fell short of your expectations. It is disappointing to note the inconsistencies in service levels you encountered from our team. There’s certainly no reason for this to be the case and I’ll follow this... More 

Dordrecht
1 review
2 of 5 stars Reviewed August 5, 2014

The hotel clearly is outdated. The room smelled humid and was not very clean. One of the bedsheets was blood stained. Breakfast, not included, was okay, but not more than that. Too much money for the value. Directly outside of the room was a ashtray for smokers. In the room one could smell this!! We wil never book here again.

Review collected in partnership with Campanile.com - Louvre Hotels Group

Was this review helpful? Yes
Campanile A, Directeur at Campanile Alencon, responded to this review

Dear guest, We thank you for taking the time to post your comments about the Campanile Alencon on Trip Advisor. We are genuinely sorry to hear about your dissatisfaction. Please accept our sincerest apologies for all the inconvenience encountered and be assured that we will pay all our attention to correct the issues identified and to improve the quality of... More 

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