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All 2 Strathfield South hotels

Town & Country Motel

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401-405 Liverpool Road, Strathfield South, Strathfield, New South Wales 2136, Australia
Hotel amenities
Town & Country Motel
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26 reviews from our community

Traveler rating
    6
    4
    3
    5
    8
See reviews for
7
3
1
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (26)
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    (6)
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    (2)
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    (9)
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    (9)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for 1 night, after checking in picked up the hotel book on our table and under it was 2 needles! Told hotel reception she didn't seem to care as much as we did. Blamed room service. Didn't even say sorry or go check the room with us. Terrible service and disgusting room. Sorry I stayed here.

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

For the price, I believe it's reasonable, but after my partner and I stayed there a couple of nights, we were disgusted in the infestations that we discovered. The cleaners were so nice and suggested ways to relieve the itchiness. We heard an argument with whom said was the general manager with another guest staying here and I felt awkward... More 

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marylou_labruna, General Manager at Town & Country Motel, responded to this review

Unfortunately we did have bed bugs in 1 room. This is an isolated incident and does not affect our other 46 rooms. It was first brought to my attention mid January and the guest was moved to another room. I quickly called the pest control company who came and bombed the room. He instructed me to leave the room closed... More 

Newcastle
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 3, 2015

I have used this motel over many years and the staff have been excellent,helpful and accommodation. This December I returned to a NEW management.The service and attitude by the reception was poor . She told me the cost had gone up by 10% which I understood but on top of that there was an extra holiday loading [20%] which had... More 

Was this review helpful? Yes 2
marylou_labruna, General Manager at Town & Country Motel, responded to this review

I am sorry that you had a bad experience at the motel, the staff have not changed since new management nor the owners.The rate surcharge over Christmas/ new year was to help cover the extra cost of staff over public holidays, most motels/hotels have peak rates this is not unusual. The staff are well trained and are supposed to inform... More 

Brisbane, Queensland, Australia
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 28, 2014

We had a great stay here with wonderful service. It is an older motel and travellers will see that. It is comfortable and convenient and well priced. The kids loved the pool and the gym and really enjoyed the location. It helped that it was Christmas time and we were able to relax and enjoy time with family and friends.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 10, 2014 via mobile

Before I start with the many negatives, if you DO choose to stay here & you get the pleasure of dealing with Sandra or Jenny, then you will get GREAT customer service. Otherwise...the total opposite. The motel is old. Yes. But under "new management" you would think the first thing they would do would be replace the beds & a... More 

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marylou_labruna, General Manager at Town & Country Motel, responded to this review

It is unfortunate that you had such a bad experience at the Town & Country Motel. To clarify a few things 1. The motel is NOT infested with cockroaches. The motel was sprayed by professional pest control late October. 2. Yes there is new management and we have made many changes, we have changed all the pillows, protectors, linen, towels... More 

Brisbane, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2014

terrible terrible terrible Cockroaches, bad and aggressive service staff, will try to surprise you with late check out fees if 5 mins late, Kept awake by people coming and going all night, thinking prostitutes work from this hotel. The place smells of mould. A backpackers would be a much better option. Drive past this place, its awful.

Was this review helpful? Yes 2
marylou_labruna, General Manager at Town & Country Motel, responded to this review

The motel is NOT a prostitutes Motel! There are 47 rooms and yes people come and go but we can not dictate to our guests when they come and go. As for cockroaches, the motel was professionally sprayed at the end of October and neither my staff, regular guests or myself come across a cockroach, if they do happen to... More 

1 review
1 of 5 stars Reviewed November 9, 2014

Bad customer service. Not happy with this place. I think it will be much better staying in the CBD area. Location-wise, it's not close to the station either. CBD area has much places to stay with similar rate (or cheaper) and more convenient transport.

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

I stay frequently at the Town and Country and have always found it it comfortable. Rooms are great size and everything works. Staff great and only too happy to help. It is old but this is comforting. Recently, it is noticeable the changes that have been made. New pillows and bedding, great menu and attention to details. Don't expect five... More 

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1 review
5 of 5 stars Reviewed October 26, 2014 via mobile

Great value and the food was incredible. The beds were comfortable and the room was nice and tidy. Staff were always on hand to help and we're professional and friendly. A great experience all round. Highly recommended thanks.

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1 review
5 of 5 stars Reviewed October 14, 2014 via mobile

I came down for a bucks night from queensland and the location was perfect. It was a good price especially considering the quality of the rooms. Nice and cosy and the bistro was delicious. Its not 5 star but im giving it 5 out of 5 anyway!

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Additional Information about Town & Country Motel

Address: 401-405 Liverpool Road, Strathfield South, Strathfield, New South Wales 2136, Australia
Location: Australia > New South Wales > Greater Sydney > Strathfield > Strathfield South
Price Range (Based on Average Rates): $
Number of rooms: 47
Also Known As:
Town & Country Motel Strathfield, Australia - Strathfield South

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