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The Black Swann

42 Grey Street, Queenstown, South Africa
The Black Swann
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10 reviews from our community

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    3
    5
    1
    1
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at The Black Swann for 3 days while visiting family in the area and we couldn't have been more pleased. Our room was spacious and immaculately clean with a very comfortable bed and a large shower. We received a warm welcome from the management and were served an excellent breakfast in the morning. The B&B... More 

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Cradock, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We arrived without booking and we had a warm welcome. Our room was very good and we found it very well priced. Our host went out of her way to assist us. Safe parking. Did not have breakfast as they don't serve breakfast Sundays.

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Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very disappointed - not at all according to previous reviews. We were a group that booked 6 rooms, called at 18:00 to inform that we will be arriving at 19:30 but were informed kitchen close at 7pm and they will place the dinner in the room. How bad this was, I could not eat the food as it contained grain,... More 

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Queenstown, South Africa
1 review
5 of 5 stars Reviewed August 9, 2014

I have stayed over at the Black Swann on many occasions and have never been disappointed by the great atmosphere of the place. The rooms are really comfortable and super clean with excellent room service. The Braai area and swimming pool are a great relaxing experience in summer, with the outdoor T.V for one's convenience. The restaurant serves great meals... More 

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

My wife and I travelled through the Eastern Cape recently where we decided to stay over in Queenstown. The first B&B I have looked up on the net came up as The Black Swan, which I took as the 1st best option as I was not in the mood to look around. I must say, the best place ever I... More 

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Somerset West, South Africa
Top Contributor
134 reviews 134 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 23, 2013

I really enjoyed my stay in this B&B which is undergoing a makeover. The restaurant was closed for renovation (the main reason I had booked there as we ate the best steaks for many years there last year). But the service is excellent and the rooms were super-clean. Roy suggested I try the new restaurant "The Gallery" and I was... More 

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San Francisco, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2013

We were only there for one night, and looking for a stopover in Queenstown. The rooms were clean, and well equipped. It was well located in Queenstown, close to the heart of the city, the local restaurants. The manager, Brendan, was very helpful on arrival and recommended a few eating joints, particularly Dagwood Roadhouse (dirty, pub grub), which was awesome... More 

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2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2012 via mobile

We stayed for 1 night, food is excellent and worth the money you paid but I was very dissapointed with the room, stayed in room 7. The linnen was dirty, only one towel after we requested another (room was booked for 2). Coffee miggs were dirty as well ad the shower floor and wall where the bed is. See photo's... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 23, 2012

I really enjoy staying at the Black Swann. There is nothing more inviting than the crackle of wood in a fireplace, great food and the comfort of a lovely room on cold nights

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Pretoria
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 6, 2012

Rooms - clean and spacious with good quality furniture Restaurant & bar - a good place to meet locals as well. Although the restaurant is mainly reserved for sleeping guests, it do cater for outside guests as well. The menu is comprehensive and meals reasonably priced and the preperation of meals outstanding - the chef do a perfect steak -... More 

Was this review helpful? Yes 3
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