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All 13 Digha hotels

The Palm Resort

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Shibalaya Road, Digha 721401, India
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The Palm Resort
Ranked #9 of 13 hotels in Digha
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54 people have reviewed this hotel

Traveler rating
    10
    22
    6
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    13
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27
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4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
kolkata
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 7, 2014

All that glitter is not the gold...that is the correct word for this Palm Resort of Digha. Apparently (specially in photograph) the resort looks nice but once you stay there the experience is different. In most of the rooms AC s are not functioning or malfunctioning. Toilets are spacious but the taps are defective. Rooms are quite big and capable... More

Was this review helpful? Yes 1
Kolkata (Calcutta), India
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 25, 2014

I am an avid traveller and use trip advisor extensively while choosing hotels. The experience of the resort was so horrifying it compelled me to pen down my experience and indeed this is my first review. The resort by look of it is a nice place to stay in Digha, where options in this category of hotels are limited. We... More

Was this review helpful? Yes 7
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2014

Good Resort,well maintained,cordial staffs. Special thanks to Me P.Dey for helping to book. Family enjoyed a lot.Food quality also deserves appreciation. Garden and swimming pool was found clean and maintained.

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2014

Excellent cosy place to get refreshed with family.... My wife and kid enjoyed a lot..... Staffs were very caring...food quality was well maintained.Thanks to MsPriyadarsini Dey for cooperating in booking and fascilitating..

Was this review helpful? Yes 2
Kolkata (Calcutta), India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 16, 2014

Ac not working . Food taken for children contain butterfly. Terrible behavior from magament staff & owner . Check out from the hotel within 1 hr after check in . Did not make any record for check out. Did not refund the money back. Mis behave like any thing. Advice not to go.

Was this review helpful? Yes 3
Saghan D, General Manager at The Palm Resort, responded to this review

Greetings from 'The Palm Resort Digha'. At the outset , I like to inform my dear guests that since the inception of the only star category resort property in Digha ' The Palm Resort' only believes in the mantra "Atithi Devo Bhavo". However, we sometime find that guest behavior is absolute rude and furious and becomes absolute unfair in spite... More

Kolkata (Calcutta), India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2014

Rooms are not maintained...like towels r very bad, Rooms r damp,Blankets and bed covers are not cleaned, AC does not work properly, Swimming pool is so dirty and not maintained, Generator back up is so bad, Foods are not served as fresh and hot. Staffs don't understand your problem and the owner's behavior is just like a " TAPORI "... More

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 21, 2014

resort is far away from the sea beach and the road is very bad. the campus we found it very descent and comfortable as the area was huge . The front desk people were excellent in service. But some staffs are a bit difficult to deal with... The room was good but the bed is too small for 2 people...ac... More

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Kolkata (Calcutta), India
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 2, 2014

This is first review and I'm force to give this. Mostly all have very rough behavior. Not at all helpful. The service too bad. They take too much of time to take any action. On the first day they forgot give drinking water then after asking they provide it 2 hours later. It also too far from main beach/ Market,... More

Was this review helpful? Yes 1
Kolkata (Calcutta), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2014

Never had the opportunity to face the worst service ever. But then there is always a first time. To think of a so called 3 start resort doing would be a shocker for all as it was for me. To top it all the owner was a arrogant, overconfident, non cooperative personality. The problem is well from the top. Staying... More

Was this review helpful? Yes 2
Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 28, 2014

It is far away from the sea beach and the approach road is very bad.Once we entered the campus we found it very descent, spacious and comfortable. The front desk people were excellent in service. But some staff at the lower level were always expecting tips for their services rendered. The room was good but the cot had a curved... More

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Additional Information about The Palm Resort

Address: Shibalaya Road, Digha 721401, India
Location: India > West Bengal > Digha
Price Range (Based on Average Rates): $
Also Known As:
The Palm Hotel Digha
The Palm Resort Digha, West Bengal

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Spa Swimming Pool
Number of rooms
28

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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