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Hotel Swarn Towers

228-A, Civil Lines, Bareilly 243001, India
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1 room 1 adult
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Hotel Swarn Towers
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60 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for 3 days. Overall stay was good Coz of service,but rooms were not as per standard which they claim that this is 5 star property in Bareily. If u see standard room they are like a railway station property. Night staff at front office is not really great or skillful in handling guest. They have... More 

Helpful?
Thank yaqub a
mumbai
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

have been visiting for last 10 years. the place is improving and staying contemporary. food is good, but restaurant lighting - red colour - needs to be soft coloured. breakfast was also good. wifi is floorwise, hence what works in yr room, wont work at reception. this needs to be improved upon.

Helpful?
Thank gujutraveller
Lohaghat, India
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 19, 2015

Checked in as a transit camp for a few hours. The room was good and so was the service. However, toiletries need vast improvement. Nice location, just near the railway station. But the hotel is surprisingly quiet despite being in the heart of the city. The restaurant, Aurium, and the room service food are exorbitantly costly. So, it is best... More 

Helpful?
Thank Narasimhananda
Lucknow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015 via mobile

I never thought a hotel of such impressive standards could exist in bareilly town. Such well appointed rooms, courteous staff who at a few times went beyond the threshold to serve the baratis...all together , the best place to be in bareilly, if u don't have a home in bareilly.....special mention of gm mrs. S.vinod...great

Helpful?
1 Thank Prashant S
New Delhi, India
Level Contributor
316 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 1,038 helpful votes
3 of 5 stars Reviewed November 7, 2015

After trying various options in Bareilly, one thing is sure that all hotels are overpriced. The club room in this hotel is also not very spacious, very basic amenities and supplies. The staff is not cooperative and doesn't bother about the guest comfort. The tea coffee maker is so arranged in the room it is very very difficult to use.... More 

Helpful?
5 Thank Delhi_Traveller1965
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 8, 2015 via mobile

Visit to bareilly was a very rushed one, stayed here for a night. Good hotel, close to the station and market. Nice rooms, decent food. The staff was okay, didnt seem that helpful.Overall good stay. Would love to stay here for the second time.

Helpful?
Thank feroz s
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Mr. Feroz, Thank you for your feedback. We strive to improve your experiences! We look forward to seeing you again soon! More 

Houston, Texas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 6, 2015

We visited the Auram restaurant of Swarn Towers in Bareiily. Ambiance was good. We ordered Mojito and Kabab platter appetizer. Waiter came with lot of ice cubes in Mojito. I asked him to get Mojito without ice as I understand ice is an issue in India, as it may be made of unfiltered water. I guess waiter brought same Mojito... More 

Helpful?
1 Thank JitenJD
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, With regard to your comment on the possibility of ice being the cause we would like to inform you that we take utmost care of the hygiene and have an Reverse Osmosis filtration plant for the ice cubes and water dispensed. As concerned hospitality professionals we have contacted and enquired with the guests, who generally leave comment cards... More 

New Delhi, India
1 review
5 of 5 stars Reviewed August 24, 2015

I did not expect such hospitality in a small town,Swarn Towers will exceed your expectations. Good room with all the amenities or I will say provide more then what few delhi ncr hotels might offer for extra price. Service very good, before the time they actually commit. Complimentary drinks, wifi etc. It will surprise you. Food is AWESOME. I will... More 

Helpful?
Thank Swarn001
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you for your feedback and apologies for the late reply. I have personally looked into your feedback and had changes done on the ground floor. Extra trainings and briefings have been done and an additional system has been installed to quicken the guest check out time at the reception. We hope to see you again soon! And... More 

Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 12, 2015

Pleasantly surprised by a good hotel in a small town. Rooms and bathrooms are very decent and clean. Their Pub is very good and the choice of food there is decent too. Good music and Nice Ambiance Wifi had some issues, had to log in many times. I guess thats because of the frequent power cuts. They need to improve... More 

Helpful?
1 Thank Neel219
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you for taking the time to give us feedback. Your insight allows us to improve and serve our guests better. We have looked into your inputs and have improved on them. Additionally, we have just switched over to a faster and more secure wifi internet system this weekend. The only hotel in the city with a leased... More 

2 reviews
3 of 5 stars Reviewed June 11, 2015 via mobile

In a small place like bareilly finding a good hotel is a daunting task...but I was happy with my decision of zeroing on Swarn Towers... Though for the price range ,the deluxe room was pretty average...the shower area was pretty cramped... But the overall experience wasn't bad..The staff were courteous.. The room service was worth appreciating...even the breakfast buffet was... More 

Helpful?
Thank Ashish J
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Mr. Ashish, Thank you for staying with us and for taking your valuable time out to write a feedback. We look forward to seeing you again. Fyi, for our in-house guests we offer a 15% discount at Aurum and 10% discount at Warehouse- the pub (apart from a complimentary drink). Best Regards! More 

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