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All 13 Bareilly hotels

Hotel Swarn Towers

228-A, Civil Lines, Bareilly 243001, India
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Hotel Swarn Towers
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68%
Ranked #3 of 13 Hotels in Bareilly
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Madhusudhan R Chennai
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38 reviews from our community

Traveler rating
    13
    12
    11
    1
    1
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6
2
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Japanese first
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English first
Chennai
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Was there for a day and half. Good restaurant. Very good rooms, Managed to have one of the best nights sleep among many hotels across the country. Felt really relaxed and the toilet amenities were pretty good. The consumables in the toilet were branded good quality products. The linen was clean and felt as good as new. The only sore... More

Was this review helpful? Yes
SonaliVinod, Manager at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you very much for your wonderful positive review of Hotel Swarn Towers. Your kind words go a long way to encourage our team. A bottle of your favourite Old Monk rum shall be waiting for you on your next visit. Best Regards Sonali Vinod Head Marcomm More

delhi
2 reviews
5 of 5 stars Reviewed July 18, 2014

Hotel provides various customised package for the travellers like night package or day package. Room and food is good. Value for money. Staff and service was good, overall pleasant experience. Just stone thrown away from railway station is added advantage

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rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you very much for taking out time to write us a positive review for us on Tripadvisor! Your words of praise are a big morale booster and will be shared with the entire team. We shall be coming up with more packages which are aligned with the needs of our guests. We look forward to seeing you... More

1 review
4 of 5 stars Reviewed July 18, 2014

I have been staying in this hotel 3-4 days every month for almost a Year. The stay has been "Home away from Home" Extravagant Food, Excellent service and Very Comfortable Rooms. The overall Stay experience & the Hospitality extended makes me feel confortable and relaxed every time.

Was this review helpful? Yes
rsjuneja, General Manager at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you very much for your positive review of Hotel Swarn Towers. Your kind words go a long way to encourage our team. We look forward to serving you again. Best Regards, More

New Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 15, 2014

They didn't reserve the room when I called then said only more expensive rooms were available. They promised me accommodation for my driver but then told him the driver dorm was full, forcing him to spend the night in the car without my knowledge. This hotel is all small town bling and attitude with no real class. Why the hell... More

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SonaliVinod, Manager at Hotel Swarn Towers, responded to this review

Dear Guest, My apologies regarding your experience. With all humility, I would like to address all your points to your being “lied to”. We believe your major point of contention during your stay was not being able to produce any photo identification. We are required to do this by law. This also acts as an important security measure for the... More

Lucknow, India
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 16, 2014

The problem with smaller town hotels is that they charge you at par with big city hotels while their mindset are not at that level, the Hotel is though amongst the best in Barielly but they still have to travel miles to match their rentals, my observations the fruits were really fresh, mini bar did not have all the items... More

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rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Mr. Raghvender, Let me begin by thanking you for taking time to writing this review. We at Hotel Swarn Towers sincerely appreciate feedback as it allows us to improve ourselves and the experiences of our future guests. I have personally looked into the details of your stay. You were booked in as a non-corporate guest by another person and... More

Ahmedabad, India
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2014

I have been visiting Bareilly since last 10 years and stayed in this hotel twice earlier. Best thing I found this time was that even being one of the oldest hotel in Bareilly, they have not only maintained but improved the overall quality of everything in their hotel giving it a touch of the star hotel. Everything right from the... More

Was this review helpful? Yes 1
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you very much for your positive feedback on your stay at Hotel Swarn Towers. Kind words from you go a long way to motivate our team members. We have made conscious effort to upgrade our property by timely refurbishments when needed and shall continue to do so to enhance our guests' experience. We look forward to seeing... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

Good ambience best in bareilly Breakfast menu is good Value for money Front desk helpful On arrival you can get very good discount Restaurant is good room service and cleanliness is great lounge bar is good

Was this review helpful? Yes 1
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you very much for your kind words and words of praise. A few words from our guests go a long way to motivate our team at Hotel Swarn Towers! We look forward to see you soon! Best Regards. More

Montpellier, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 22, 2014

On our way to Agra, we has to spend one night in Bareilly and this hotel was the best option. The room was very comfortable but dusty, the bath tube wasn't very clean and we couldn't make the shower work. Apart from that, the food was ok and we could test some very good Indian wine red or white. Rooms... More

Was this review helpful? Yes 2
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and for your valuable feedback. Our housekeeping team had been alerted of your feedback as soon as you had posted your comments. We have placed pictographic instructions on how the shower operates. We are glad you enjoyed the wines at Aurum and look forward to seeing you again!... More

Kochi (Cochin), India
Top Contributor
61 reviews 61 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 14, 2014

Although it is one of the best options in Bareilly, it is not worth the money you spend. Complimentary breakfast is quite good with enough spread of food items. WiFi speed is worse and login seemed difficult as well. The best part is location, hotel is just a few metres away from railway station. Food served here is also good... More

Was this review helpful? Yes 1
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Sir, My manager was trying to get in touch with you but no one answered the phone. Apologies for the difficulties you faced with the internet. It was an issue from the provider's end and we have looked into it. Furthermore, thanks to your feedback, we are changing the login process to make it easier for our guests to... More

Chennai
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 16, 2013

No wi-fi is better than worst wi-fi, the speed was horrible. stay was good but it was not worth the money we spent. At the time of billing you will be shocked(if u pay by cards) to c them noting down the card numbers of the credit/debit card. My personal advise is dont spend much money here.

Was this review helpful? Yes 2
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Sir, Thank you for your feedback. On the basis your input and requirements of the guest, we have boosted the internet speed and hardware at our property and offer it free of cost for our guests. For cards, all standard procedures are followed. As for the prices, we now offer the "Best Available Rates" (or BAR) for the day... More

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Additional Information about Hotel Swarn Towers

Address: 228-A, Civil Lines, Bareilly 243001, India
Phone Number:
Location: India > Uttar Pradesh > Bareilly
Price Range (Based on Average Rates): $
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