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Hotel Swarn Towers

228-A, Civil Lines, Bareilly 243001, India
Hotel amenities
Hotel Swarn Towers
Best prices for: 1 room 1 guest
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Ranked #1 of 13 Hotels in Bareilly
A recent review
3 of 5 stars reviewed 3 weeks ago
Ashish J
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50 Reviews from our TripAdvisor Community

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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 3 weeks ago

In a small place like bareilly finding a good hotel is a daunting task...but I was happy with my decision of zeroing on Swarn Towers... Though for the price range ,the deluxe room was pretty average...the shower area was pretty cramped... But the overall experience wasn't bad..The staff were courteous.. The room service was worth appreciating...even the breakfast buffet was... More 

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rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Mr. Ashish, Thank you for staying with us and for taking your valuable time out to write a feedback. We look forward to seeing you again. Fyi, for our in-house guests we offer a 15% discount at Aurum and 10% discount at Warehouse- the pub (apart from a complimentary drink). Best Regards! More 

Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 29, 2015

A very pleasant, clean and comfortable hotel where the staff all work hard to please. I think the front desk staff are particular worthy of praise. They conducted their duties with a smile and good humour at all times and often going that extra km. The food in the restaurant was of good quality, well priced and the waiters very... More 

Was this review helpful? Yes
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you for your positive feedback. The team is motivated by your words. Also, on your input we now provide our guests an additional username password if they are using more than one device. Additionally, we have optimized the system to avoid misuse of these unique ids. We look forward to seeing you again! Have a great day!... More 

New Delhi, India
1 review
5 of 5 stars Reviewed May 25, 2015

In a small town like Bareilly, this hotel exceeds your expectations. With their comfortable rooms and quick service, they make your stay lovely. They have an elite restaurant Aurum, which serves the best Butter Chicken I've ever tasted. Also, they have a cafe for youngsters, Warehouse, with their foosball table and variety of drinks, Its a great option for chilling.... More 

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rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest, Thank you for your positive feedback. Your words are a boost to our dedicated team. We look forward to seeing you again. Best Regards, More 

Anand, India
Top Contributor
71 reviews 71 reviews
37 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed April 14, 2015 via mobile

The place can be remembered for some good and not so good points. The property is reasonably well maintained and taken care off. The staff behaviour is satisfactory since the expectations weren't high. Some of them e.g. F&B staff were really good. The food is nice, though the breakfast spread is nothing much to talk about. The toiletries are basic.... More 

Was this review helpful? Yes 3
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Mr. Ojha, Thank you for staying with us and for taking the time to give your feedback to our managers and on trip advisor. Your feedback had reach me the same day that you had spoken with our manager. Allow me to address all the points mentioned in your feedback- The steamed rice you mentioned is Rs. 225 plus... More 

New Delhi, India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2015

having traveled across India, I never thought i could get such good hotel in a small town like Bareilly. It was really a comfortable stay, Their staff were really helping and courteous, especial mention to Rohit and Yashika, However I found the food options limited and too expensive.

Was this review helpful? Yes 5
SonaliVinod, Manager at Hotel Swarn Towers, responded to this review

Dear Sir, Thank you very much for taking the time and giving us such positive comments with regards to your recent stay at our Hotel. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain and enhance the proud reputation that is synonymous with Hotel Swarn Towers. We... More 

Mumbai
Top Contributor
75 reviews 75 reviews
33 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed February 20, 2015

It is hard to find a good hotel in Bareilly. I came across this hotel through a local contact. The suite is really good. Very spacious and well equipped. Very tastefully done. The restaurant I believe is the best in town. Beautiful interior and tasty cuisine. Room service is not upto mark. Response is a bit tardy. Limited parking available.... More 

Was this review helpful? Yes 8
SonaliVinod, Manager at Hotel Swarn Towers, responded to this review

Thank you very much for your positive review of Hotel Swarn Towers for our Suites and our Restaurant. We regret the inconvenience you faced regarding the delay in room service. Since then we have optimized our kitchen and flow of service to reduce the time of service and serve food at the right temperature asap. Apart from our suites, we... More 

Chennai (Madras), India
Contributor
19 reviews 19 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed at this hotel for the first time during my last visit to Bareilly. In comparison to the hotel (Hotel Amaya) that I was usually booked into this was a far superior and professionally run hotel. I stayed in one of their platinum rooms (apparently largest) & the same had all the amenities that a business traveller would need.... More 

Was this review helpful? Yes 7
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Guest Greetings of the day! It's our pleasure to hear that you were satisfied by our team's efforts to make your stay a comfortable one. Thank you for appreciating the team and the services . Your appreciation for the minute details help us to keep a check on the quality . The same will be conveyed to the team.... More 

Dehradun, India
Contributor
15 reviews 15 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 13, 2015

Nice Ambience..Little Expensive.. Decent Food.. Service by staff is not upto mark & little slow. This is only option in Bareilly..so cant help it Rooms are small in size..Staff is not very courteous..

Was this review helpful? Yes 6
rsjuneja, Owner at Hotel Swarn Towers, responded to this review

Dear Sir, Greetings of the day. We appreciate your feedback . We are taken aback with your negative service encounter. Guest service and hospitality is of utmost importance to us and we remember this while we recruit and train our staff. We would like to get in touch with you and get details about this encounter so we may improve... More 

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 22, 2014

The rooms here are good and clean. Service is good too. The best part i liked is the location - i could just walk to the railway station. Open space is nice too. I am not sure about the expenses as it was a trip paid by someone else. But I liked the property - Rooms are good, property is... More 

Was this review helpful? Yes 1
SonaliVinod, Head Marcomm at Hotel Swarn Towers, responded to this review

Dear Sir, Greetings from Hotel Swarn Towers,Bareilly !! Thank you so much for your wonderful words of praise and discussing about almost all the aspects of our services. We are appreciative of your gracious comments and assure you of the best services everytime you visit our hotel. Your appreciation would surely be shared with the team. We await to welcome... More 

Lucknow, Uttar Pradesh, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2014

Guys they have awesome service, you order it and you get it. staff is well behaved and well mannered. Although you may miss a little luxury but considering that the Hotel is very old i gives a thumbs up.

Was this review helpful? Yes 1
SonaliVinod, Head Marcomm at Hotel Swarn Towers, responded to this review

Dear Mr.Gaurav Greetings ! Its our pleasure to hear that you were satisfied by our team efforts to make your stay a comfortable one. Thank you for appreciating the team and the services . Your appreciation for the minute details help us to keep a check on the quality . We are thankful to you, to spare some time for... More 

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