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Hotel U.R

Hotel U.R Complex, 7/3-A/1, M.G Marg, | Civil Lines, Allahabad, Allahabad 211001, India
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Hotel U.R
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Ranked #5 of 21 Hotels in Allahabad
A recent review
4 of 5 stars Reviewed May 27, 2015
Pradeep S
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
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English first
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    (69)
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    (27)
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  • Dec-Feb only
    (21)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Visited in May. Room condition was very poor. Toilet were not clean. They have installed old ACS that does nt work even ac does not run on power backup. Mattress were uncomfortable. Shower was not working so i called for reception they told that plumber will visit next day even though it was not fixed. Just dont go by hotel... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed May 27, 2015

Hotel ur is conveniently located near the Allahabad Junction, in civil lines area which is supposed to be posh area in Allahabad. Check in was smooth. We had booked a corporate room, and a room on top floor with split Ac was allotted. Presently Allahabad has a power cut for 3 hours during which ac will not work and you... More 

Was this review helpful? Yes
MJRVJ, Guest Relations Manager at Hotel U.R, responded to this review

Dear Guest, “Greetings from UR Hotel Allahabad” Your review will help our future guests to know us better and will expand our service portfolio. Thank you very much for the generosity shown to us by writing this review.  We believe in providing exemplary and personalized service to ensure “Home away from home” experience. It’s your motivation that makes us strive... More 

1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

Stayed in the month of May , the temperature was around 48 degrees in the afternoon, I was given room no 302 on 3rd floor. I am satisfied with the room, the AC and the other facilities. The AC worked very well for the pathetic summer conditions...Overall a comfortable stay..will surely book again in future...

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MJRVJ, Guest Relations Manager at Hotel U.R, responded to this review

Dear Patron, Thankyou for sharing your feedback of your recent stay at UR Allahabad. We are glad you had a pleasant stay and we do tried our level best in making it as homely as possible. Well, it a feel good factor when your attempts are appreciated and recognised.  I must say your review has highlighted lot many crucial points... More 

1 review
5 of 5 stars Reviewed May 22, 2015

This is a popular property among the business class people. Catchment is good with maximum options for entertainment and leisure. Rooms are nice with prompt service and cooperative staff. Recommended for business people and for a nights stand.

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MJRVJ, Guest Relations Manager at Hotel U.R, responded to this review

Dear Sir, Greetings from UR Hotel Allahabad!! It is a pleasure to read your feedback. At Hotel UR we value each review and take every feedback very seriously and always work to provide complete customer satisfaction. I would like to thank you for the appreciation bestowed towards our managers and our service. We will always be grateful to you for... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 5, 2015

It was my business trip. My reaction about this hotel is so so. In first room AC was not working, room size was too small, interiors were not good, after that they shifted my room, which was OK. Hotel location is very good. Staff is cooperative.

Was this review helpful? Yes
MJRVJ, Owner at Hotel U.R, responded to this review

Dear Sir, Greetings from UR!!!!!! Thank-you so much for your feedback. Kindly accept our sincere apologies for the inconvenience caused to your good self due to the non- functioning of A.C. Well, we have done a complete enquiry into the matter and the said has been sorted out. Also we assure you that we will patch-up all the other points... More 

Chennai (Madras), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 30, 2015

This is our first trip to Allahabad.The hotel is nearest to railway station (civil lines side). Room is small but comfortable. Staff attended immediately, whenever we called. Specially Mr.Ansari, who arranged an auto to take us to Prayag for a reasonable price. Helped with his mobile charger and late check-out (for two hours). We explored nearby restaurants for food. No... More 

Was this review helpful? Yes 2
MJRVJ, Owner at Hotel U.R, responded to this review

Dear Sir, Let me begin by saying thank-you for admiring us. We as a budget hotel believe in complete satisfaction of our guests. We believe a good experience is a quid-pro- quo for our business.   Well, even you pointed some of our flaws, assuring you the same will be rectified on war foot note. Thank-you for your note and... More 

Calcutta, West Bengal, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 20, 2015

I stayed here for a day with my family. We chose the rooftop rooms (one of them was little less spacious) which were just wonderful. The hotel location was absolutely perfect for any traveller,very close to main railway station though our train was from Allahabad city which is a few km away from the hotel. The Ac,TV, the bathroom fittings... More 

Was this review helpful? Yes 5
MJRVJ, Owner at Hotel U.R, responded to this review

Dear Patron, Let me start by thanking you for this positive gesture. We always try to deliver psychological satisfaction to all our visitors. We believe for an outsider generating utmost good faith is very imperative. For a new guest it seems very strange to act and behave in a new atmosphere, to behave naturally, feel comfortable and be at ease... More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 4, 2015

The best hotels in allahabad. The rooms are nice and spacious, bathrooms clean. Had a great stay. Most important the food quality on room service was excellent. The staff are very courteous and these guys can be very flexible with the timings. They let me a late checkout without any extra charge. Nice hotel. Extremely recommended. Very near to the... More 

Was this review helpful? Yes 7
MJRVJ, Public Relations Manager at Hotel U.R, responded to this review

Dear Guest, Thank you for your valuable feedback!!!! We take guests,s feedback very seriously and make it a point to strive for better and better. Our soul purpose is customer satisfaction and we feel proud in doing the same. We are delighted to see your feedback and we will leave no stone unturned to deliver the best in service... Best... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

Very awesome hotel and an very pleasant stay.Services and staffs are so good that you feel like staying in your home only.Situated in main civil lines and easily accessible.Well connected with bus station and railway station.

Was this review helpful? Yes 6
MJRVJ, Public Relations Manager at Hotel U.R, responded to this review

Dear Guest, Let me start by thanking you for sharing your valuable feedback. We assure you that we will always provide the best of service to one and all. Do visit us again. Regards UR More 

Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

This is one of the best hotels in allahabad. The rooms are nice and spacious, bathrooms clean. Had a great stay. Most important the food quality on room service was excellent. The staff are very courteous and these guys can be very flexible with the timings. They let me a late checkout without any extra charge. Nice hotel. Extremely recommended.... More 

Was this review helpful? Yes 2
MJRVJ, Public Relations Manager at Hotel U.R, responded to this review

Dear Guest, Greetings!!! Thanks for the patronage and we assure you that we will maintain and practice the service standards for one and all. We are greatful to you for taking time and reviewing us. Do get in touch with us while you are in the city. Best Regards UR More 

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