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Summit Newa Regency

Lower Pelling, Pelling, India
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1 room 1 guest
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Summit Newa Regency
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120 Reviews from our TripAdvisor Community

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Traveler rating
    37
    53
    14
    8
    8
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59
40
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bathinda, India
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Untidy rooms . spider all over the windows . stairs are broken of room . cement is visible . ants & beetels all over the floor . bad smell in room .total waste of money in this hotel . please dont stay here . for more see my uploaded snaps .

Was this review helpful? Yes 3
Kolkata (Calcutta), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and one of my friend braved rain, landslides and bad roads for 7 hours to get to Pelling. We had booked the hotel by looking at the reviews and they didn't disappoint us at all in every aspects. 1. On arrival we were welcomed with drink and silk cloth in a very courteous way. 2. The rooms were big... More 

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Mumbai (Bombay), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel stands good in the terms of service as it is a remote location. But, still the service was not disappointing. The staff are ready to cheer the guest with smile. The Rooms are spacious and good.

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Assam
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Since I stayed at summit hotels at darjeeling and namchi I choose summit group hotel at pelling too but was not very impressed with the hotel service and food.Since it was low season the staffs were quite a few in numbers and there are better option in pelling to stay.Overall a good hotel but i would prefer to stay at... More 

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Mumbai
Level Contributor
10 reviews
10 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for two days.. Nice breakfast and dinner with lots of varieties... View of kanchan ganga from hotel.. Good room service.. Good staff.. Pelling is a small village but hotel is well maintained.. We liked staying in summit groups of hotels.. Thanks..

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Level Contributor
3 reviews
5 of 5 stars Reviewed July 23, 2015

Stayed here with my family, rooms are large, Ventilated, it's an old hotel, interiors are a bit run down, Good food at the restaurant, Staff are courteous and pleasant, must say that it's an excellent option

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 23, 2015

Before a week I visit hotel name Summit Newa Regency in Lower Pelling, Pelling, India. I happy to share that hotel Room services and hotel staff are excellent. Receptionist : Maya Captain :Adesh staff : Pushpa, Roshna, Binita

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Delhi
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 9, 2015

Hotel is good and view from room and resturent is really awesome. rooms are bigger and spacious. only one thing that i dont like is that at the time of check in we confirmed that our meal plan is on AP basis and later they charged for lunch. rest everything is ok.

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SumitMitruka, Guest Relations Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. Guest experience is our highest priority and we apologies for the miscommunication which happened at the time of your check-out. I have communicated this with the entire team and they assured that such incident will never... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

During my stay of 2 night here at summit newa, I found that this hotel is a good place to stay. Their warm welcome was very nice. This property is located at lower pelling where you will not find any market nearby for shopping but some shops are available there. Service given by hotel staff was bad, on the last... More 

Was this review helpful? Yes 1
SumitMitruka, Guest Relations Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for sharing your detailed stay experience with us. I deeply regret for all the inconvenience caused to you and we apologies for the lapse. Your feedback is valuable and post your feedback we have started two mineral water per day in every guest rooms as complimentary.... More 

National Capital Territory of Delhi, India
1 review
5 of 5 stars Reviewed July 8, 2015

Without doubt one of the favorite hotels I stayed during our trip to North East ! Upon arrival we were warmly welcomed by the staff and general manager ,the staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor deserves a special thanks. We had two great evenings here, which obviously also added up to the... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for sharing your stay experience with us on this forum. I must say that the hotel serves the best food in town and so we have many non-resident visitors who prefers to have food in our restaurant, their wonderful comments inspires everyone of us. We strive... More 

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