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Riga Residency

2 Appleby Road, Wellington 643232, India
Riga Residency
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38 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Service is poor and they couldn't serve a cup of tea on time . Require some five hour notice for dinner.? Bar is not stocked, can't even serve three pegs of some decent whisky. Had too book it as wanted to stay in Wellington view work requirement.? Pls avoid the place whatever the circumstance be.

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Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 2, 2015

This used to one of the best hotels in Ooty in the 90s and I was quite looking forward to visit again. That was a a bad decision. The place simply has gone to seed. There is no ambience whatsoever and it looks like a bunch of inexperienced people have taken over the management. The food was deplorable and had... More 

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Travelers are raving about these Wellington hotels

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed May 31, 2015

A good hotel in Coonoor, located on hill top near Wellington Cantonment areain grean area. The rooms were spacious, very good view from rooms and terace, staff was very cordial, breakfast was good but lunch / dinner quality food was not good

Review collected in partnership with Cleartrip

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Nagai, Japan
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 12, 2015

Hotel Riga Residency is a excellent place to stay with families.Particularly the hospitality given by the General Manager Mr.Mandeep sing was Remarkable & unforgettable.i would like to thank Mr.Mandeep sing for his service.

Was this review helpful? Yes 7
rigaresidency123, Owner at Riga Residency, responded to this review

Thank you for comment, hope to see you soon More 

India
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 stars Reviewed January 18, 2015

It was a holiday season & anticipating huge rush in Ooty, I booked a hotel in Ooty through cleartrip.com after making the full payment in advance; however after 3 days cleartrip.com called me to inform all the rooms in the hotels that I booked are sold out & suggested me this hotel in wellington which is close to 16 KM... More 

Was this review helpful? Yes 5
rigaresidency123, Owner at Riga Residency, responded to this review

we are sorry for the experience. hotel is being renovated under new management and all staff(trained) are from bangalore and we thank you for the comments Stephen Director More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 29, 2014

dont ever go to Riga residency...if you dont want to spoil your holiday..staying in your car is a better option then this hotel.. no complaints about the staff...but they can do only as much..problem is the hotel is very old and not maintained at all..seems there is a fund crunch for long time..the room stinks, the bedcover is dirty, the... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 6
rigaresidency123, Public Relations Manager at Riga Residency, responded to this review

Sir, The hotel is under new management from march 2015, is being completely renovated, alltrained staff are from bangalore and darjeeling, ready in april end we are extremely sorry for the negative experience CD Immanuel 9843747788 More 

Chennai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 7, 2014

I would not recommend this hotel unless you do not have any other option. The room was smelly. the toilet was not cleaned. the lift was not working. the bed was shaking and ready to fall any minute. I did not dare try the food. beautiful location wasted by lack of interest by the hotel management and staff

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
rigaresidency123, Owner at Riga Residency, responded to this review

Thank you for your feedback, we looked into this matter, necessary steps have been taken to make your stay more memorable the next time you stay with us. More 

Kochi (Cochin), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 7, 2014

The location was superb and the view was terrific.But what gave away was the hospitality and the attitude of hotel employees. TV was not working.Phone was not working and the most irritating was the Lift was under maintenance. We had to climb up 4 floors to reach our rooms. We complained about TV and phone but no use the guy... More 

Was this review helpful? Yes 1
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 22, 2014

We had stayed there for 3 nights on the independence day weekend. We had to checkin a bit late as we arrived at the hotel at around 6:30 pm. We were given a room 306 which is in the 4th floor and we had to climb 4 floors (approximate 80 steps). Lift never works in this hotel and they have... More 

Was this review helpful? Yes 1
rigaresidency123, Manager at Riga Residency, responded to this review

Thank you for your constructive comments and we are sorry for the lapses.Sir the property is being renovated under new management and will be ready by end of April 2015. We are noting all the points in your review, and will see that the hotel is complety revamped to serve the valued guests in a better way Amalraj RM More 

Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed August 18, 2014

I would give Riga Residency a negative review if I could! It was beyond horrible! When we reached the hotel, we were informed that we could get only 1 of our 2 rooms because the other one was not available - this after I confirmed the time of our arrival to the hotel at least 3 times before we got... More 

Was this review helpful? Yes
rigaresidency123, Manager at Riga Residency, responded to this review

Thank you for your review and we are sorry for your bad experience in the hotel..Sir the property is being renovated under new management and will be ready by end of April 2015. We are noting all the points in your review, and will see that the hotel is complety renewed to serve the valued guests in a better way... More 

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