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Hotel Salem Castle

A/4, Bharati Street | Swarnapuri, Salem 636004, India
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Hotel Salem Castle
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Ranked #9 of 18 Hotels in Salem
A recent review
4 of 5 stars reviewed 1 week ago
dhana678 Chennai (Madras), India
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28 reviews from our community

Traveler rating
    6
    9
    6
    4
    3
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7
1
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Chennai (Madras), India
1 review
4 of 5 stars Reviewed 1 week ago

good to satay this hotel, very clean facility, near the city center. also move to hill yercurd and other cities near only. conference hall good in the wifi chargeable. food is very good. bar is attached.

Was this review helpful? Yes 1
Nagpur, India
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a really a good place to stay in Salem , rooms are clean and neat. There is a small balcony, wi-fi,complementary breakfast. Bathroom is ok, there is no 24 hrs hot water. Restaurant is good, staff are helpful and courteous. Comparatively a good stay......,

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

it was my second visit to the hotel and i was amazed so much of a change. from reception to room service. beds and sheets are so clean things has really changed in this hotel. for this rate its hard to find better hotel in salem as it satisfies both economical and luxury minded travelers with reasonable pricing. i was... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 16, 2014

Marvellous hotel with heart of the salem city. Excellent service and cuisines of the cheff special were so tasty. Facilities to be added more. Safe and secure place. Highly recommended for those goes to salem.

Was this review helpful? Yes 3
Hotelsalemcastle, General Manager at Hotel Salem Castle, responded to this review

Dear Guest, Thank you for your kind review, we truly appreciate the time you have taken to let us know your positive feedback here in Trip Advisor. We are delighted to learn that you had enjoyed your stay at the hotel and that the service provided was up to your expectations, Your kind compliment will for sure encourage us to... More 

Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

It was truly one of my best travel experiences which i had in salem during my recent stay for 3 nights 4 days in hotel located at the near New Bus Stand with charming and beautiful landscape the rooms of the hotel are very beautifully done the staff is very pleasant and very quick in delivering what you asked for... More 

Was this review helpful? Yes 1
Hotelsalemcastle, General Manager at Hotel Salem Castle, responded to this review

Dear Guest, Greetings from Hotel Salem Castle!!! I would like to thank you for taking your valuable time and effort in sharing your feedback and compliments of the hotel. We are glad to note that the overall quality of service and facilities at our hotel measured up to your expectations. The encouraging words will help us achieve higher standards of... More 

Chennai (Madras), India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 29, 2014

Check in process is late. No proper communication in reception. Rooms are neat and clean.Most of the staff working there seems to be doing there internship program as a part of their hospitality management course. No maturity in handling things. Breakfast was just an average.

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Chennai
Top Contributor
60 reviews 60 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 3, 2014

Salem Castle used to be a very good hotel. But now just an average hotel. Room ambience is poor. Bathroom had some cheap soaps. Not worth to pay Rs.1800 for a single traveller. Further, lobby was under rennovation, and entrance all messed up. If I had not booked online, I would have returned from the entrance itself. Restaurant is on... More 

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Salem, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 22, 2014

I ate some non veg items here.i assure it was really tasty and delicious. I went with my family b'cuz i heard that the hotel was very hygenic. But the next day morning i got food poisoning. So i was admitted in hospital. I understood that the non veg cooked here was out of order.this is for your kind information,... More 

Was this review helpful? Yes 1
Hotelsalemcastle, Manager at Hotel Salem Castle, responded to this review

Dear Guest, Thanks for your review, We are apologizing for your situation & never received such remarks in our last 20 years of service. We don't use or keep any cooked items in our deep freezer, always using fresh meat items purchased directly from the market on twice in a day. Our food Quality & Hygiene gives us good name... More 

Salem, India
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 12, 2014

Best budget hotel to stay with all the basic amenities. The staff is very co-operative. Rooms are well maintained, neat and clean with perfect hygiene conditions. The complimentary breakfast is also good.

Was this review helpful? Yes 2
Singapore, Singapore
Top Contributor
128 reviews 128 reviews
44 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed November 25, 2013

Once this used to be a good hotel, but now the standard has gone down and it definitely needs improvement in terms of service and maintenance. The location is very good, but it lacks in other important things to attract customers.

Was this review helpful? Yes 5
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