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Hotel Salem Castle

A/4, Bharati Street | Swarnapuri, Salem 636004, India
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Hotel Salem Castle
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30 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed December 9, 2015 via mobile

Everything is good. Quick Service. Foods at reasonable prices. I love balcony view. Best for family. Need some new facilities in bathroom and improve room service. Rooms are clean. Feel like home. Placed at center of salem. So no confusion for roots.

Helpful?
Thank Porpa D
Kochi (Cochin), India
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 30, 2015

We had to stay only for the night so check-in at night & checked-out the next day morning. Hotel is right on the main road & near the major shopping centres so location-wise was good. Rooms and food is decent enough -- nothing very exceptional -- just average but again decent enough. Should be good for business travellers. Reception area... More 

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Thank drcbele
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 16, 2015

good to satay this hotel, very clean facility, near the city center. also move to hill yercurd and other cities near only. conference hall good in the wifi chargeable. food is very good. bar is attached.

Helpful?
9 Thank dhana678
Nagpur, India
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 3, 2015

It is a really a good place to stay in Salem , rooms are clean and neat. There is a small balcony, wi-fi,complementary breakfast. Bathroom is ok, there is no 24 hrs hot water. Restaurant is good, staff are helpful and courteous. Comparatively a good stay......,

Helpful?
8 Thank vvnfrancis
Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 2, 2015

it was my second visit to the hotel and i was amazed so much of a change. from reception to room service. beds and sheets are so clean things has really changed in this hotel. for this rate its hard to find better hotel in salem as it satisfies both economical and luxury minded travelers with reasonable pricing. i was... More 

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10 Thank travel-till-i-die-15
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 15, 2014

Marvellous hotel with heart of the salem city. Excellent service and cuisines of the cheff special were so tasty. Facilities to be added more. Safe and secure place. Highly recommended for those goes to salem.

Helpful?
4 Thank yatri89
Hotelsalemcastle, General Manager at Hotel Salem Castle, responded to this review

Dear Guest, Thank you for your kind review, we truly appreciate the time you have taken to let us know your positive feedback here in Trip Advisor. We are delighted to learn that you had enjoyed your stay at the hotel and that the service provided was up to your expectations, Your kind compliment will for sure encourage us to... More 

Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

It was truly one of my best travel experiences which i had in salem during my recent stay for 3 nights 4 days in hotel located at the near New Bus Stand with charming and beautiful landscape the rooms of the hotel are very beautifully done the staff is very pleasant and very quick in delivering what you asked for... More 

Helpful?
1 Thank kumarMS
Hotelsalemcastle, General Manager at Hotel Salem Castle, responded to this review

Dear Guest, Greetings from Hotel Salem Castle!!! I would like to thank you for taking your valuable time and effort in sharing your feedback and compliments of the hotel. We are glad to note that the overall quality of service and facilities at our hotel measured up to your expectations. The encouraging words will help us achieve higher standards of... More 

Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 28, 2014

Check in process is late. No proper communication in reception. Rooms are neat and clean.Most of the staff working there seems to be doing there internship program as a part of their hospitality management course. No maturity in handling things. Breakfast was just an average.

Helpful?
Thank Azhaguvel
Chennai
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed August 2, 2014

Salem Castle used to be a very good hotel. But now just an average hotel. Room ambience is poor. Bathroom had some cheap soaps. Not worth to pay Rs.1800 for a single traveller. Further, lobby was under rennovation, and entrance all messed up. If I had not booked online, I would have returned from the entrance itself. Restaurant is on... More 

Helpful?
Thank NatureCrazy
Salem, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 21, 2014

I ate some non veg items here.i assure it was really tasty and delicious. I went with my family b'cuz i heard that the hotel was very hygenic. But the next day morning i got food poisoning. So i was admitted in hospital. I understood that the non veg cooked here was out of order.this is for your kind information,... More 

Helpful?
Thank shuriyaa
Hotelsalemcastle, Manager at Hotel Salem Castle, responded to this review

Dear Guest, Thanks for your review, We are apologizing for your situation & never received such remarks in our last 20 years of service. We don't use or keep any cooked items in our deep freezer, always using fresh meat items purchased directly from the market on twice in a day. Our food Quality & Hygiene gives us good name... More 

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