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Hotel Cabbana - An Ecotel Hotel

NH-1 Jalandhar - Ludhiana Highway | Jalandhar, Phagwara 144401, India
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1 room 1 guest
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Hotel Cabbana - An Ecotel Hotel
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
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English first
  • All months
    (66)
  • Mar-May only
    (26)
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    (13)
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    (9)
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Chandigarh, India
1 review
4 of 5 stars Reviewed 1 week ago

Stay was excellent, rooms are very good and clean, Food is really awesome. I love the green area of the hotel. The entrance lobby and public areas were smart and modern. Our son enjoyed in the indoor play zone. The bedrooms were well appointed with a great bathroom. More cleanliness rquired in the public areas. The Swimming pool was dirty.... More 

Was this review helpful? Yes
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for your lovely review and it is wonderful to get it from a regular and well travelled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice ambience and good servicot , we had booked a weekend getaway package, which i highly recomened. Staff is coutrtious and very helpful, Food and snacks are very tasty. In future if i got a chance i will go once again with my friends or family. Its been more than five star luxury par excellence experience in every way. Thumbs... More 

Was this review helpful? Yes 1
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for your lovely review and it is wonderful to get it from a regular and well travelled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

Birmingham, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Its a wonderful resort, As we entered it was a huge lobby with a smiling courteous staff We were given a very warm welcome.The reception staff is exceptional. The room provided was very luxurious and comfortable. Our kids enjoyed at the swimming pool and the indoor games. Truly this place is with international service standards. The room dinning was remarkable.... More 

Was this review helpful? Yes 1
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for your lovely review and it is wonderful to get it from a regular and well travelled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2015 via mobile

Well I stayed in this hotel during my business trip. I was in a doubt that how this property could be and decided to book a room at hotel cabbana. First of all when I reached at the grand place I was surprised that how the staff treated me with gratitude and I loved the maintainence of this property. The... More 

Was this review helpful? Yes 4
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for your lovely review and it is wonderful to get it from a regular and well travelled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 16, 2015

I just recently stayed The Cabbana for 7 days and was very pleased with the hotel. The staff are very polite and are always willing to help. I found that the bedrooms were very clean and maintained to a high standard. I would recommend that the guests of this hotel check out the evening buffet as they have delicious food... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 16, 2015

I stay at this hotel every few months, mainly for business and I meet my clientele at the hotel. The staff at Cabbana go out of their way to help us and cater to all our needs whatever time of the day. A special thanks to Aditya and his team on reception for dealing for all my enquiries very promptly.... More 

Was this review helpful? Yes 3
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for your lovely review and it is wonderful to get it from a regular and well travelled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

New Delhi, India
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 8, 2015

The property is really good and vast but the pros end here. The restaurant staff is arrogant; refuse flat to your face to bring anything to your table during buffet. The food is below average for even a three star hotel. The reception staff is non-responsive. There were many issues with bathroom water supply but the staff didnt take any... More 

Was this review helpful? Yes 1
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Greetings from Cabbana Resort & Spa!! Please accept our sincere apologies for the inconvenience caused to you, I can imagine how embarrassing it must have been for you at that point. But sir I would like state that if you order anything which is not a part of buffet meal will remain as an ala- carte order.... More 

United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 22, 2015

I stayed here for 4 nights during my friends wedding. Having read their website, we were really looking forward to the great facilities that they had to offer! However from the moment we entered the hotel the shortfall in quality was apparent. Upon our arrival at 3pm on the monday, we were ready to check in. We were told that... More 

Was this review helpful? Yes 6
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest Thank you for sharing your feedback. I apologize for the inconvenience caused to you at the time of check inn, as rooms were not ready at the time you arrived hotel. I would like to state that as per the Indian Government directives it is mandatory for all Foreign National and NRI's to present their valid Passport... More 

Wolverhampton, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 19, 2015

I will begin with saying this hotel is visually very very nice. It has a lovely open lobby and the restaurant area is clean. The rooms themselves are of a decent quality. I have been told it hosts wedding events and from the visual aspect I can see why this would be appealing. Another few positives include being able to... More 

Was this review helpful? Yes 6
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments, so we can continually improve our services. I truly appreciate you taking the time to respond to this review and voice your concerns and issues regarding your stay at our hotel. The comfort of our guests and... More 

Bengaluru (Bangalore), India
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 2, 2015

I was supposed to attend a event in phagwara. We were supposed to check in in late night however my flight to Delhi was delayed and we ended up checking in at 7 AM in morning. However the front desk was very rigid and insisted that we check out by 12:00. despite our explanation and request to allow the checkout... More 

Was this review helpful? Yes 5
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