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Hotel Cabbana - An Ecotel Hotel

NH-1 Jalandhar - Ludhiana Highway, Phagwara 144401, India
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Hotel Cabbana - An Ecotel Hotel
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Hotel Cabbana - An Ecotel Hotel
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62 reviews from our community

Traveler rating
    23
    16
    14
    4
    5
See reviews for
21
8
5
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just recently stayed The Cabbana for 7 days and was very pleased with the hotel. The staff are very polite and are always willing to help. I found that the bedrooms were very clean and maintained to a high standard. I would recommend that the guests of this hotel check out the evening buffet as they have delicious food... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel every few months, mainly for business and I meet my clientele at the hotel. The staff at Cabbana go out of their way to help us and cater to all our needs whatever time of the day. A special thanks to Aditya and his team on reception for dealing for all my enquiries very promptly.... More 

Was this review helpful? Yes
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for your lovely review and it is wonderful to get it from a regular and well travelled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

New Delhi, India
Contributor
13 reviews 13 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The property is really good and vast but the pros end here. The restaurant staff is arrogant; refuse flat to your face to bring anything to your table during buffet. The food is below average for even a three star hotel. The reception staff is non-responsive. There were many issues with bathroom water supply but the staff didnt take any... More 

Was this review helpful? Yes
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Greetings from Cabbana Resort & Spa!! Please accept our sincere apologies for the inconvenience caused to you, I can imagine how embarrassing it must have been for you at that point. But sir I would like state that if you order anything which is not a part of buffet meal will remain as an ala- carte order.... More 

United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 22, 2015

I stayed here for 4 nights during my friends wedding. Having read their website, we were really looking forward to the great facilities that they had to offer! However from the moment we entered the hotel the shortfall in quality was apparent. Upon our arrival at 3pm on the monday, we were ready to check in. We were told that... More 

Was this review helpful? Yes 3
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest Thank you for sharing your feedback. I apologize for the inconvenience caused to you at the time of check inn, as rooms were not ready at the time you arrived hotel. I would like to state that as per the Indian Government directives it is mandatory for all Foreign National and NRI's to present their valid Passport... More 

Wolverhampton, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 19, 2015

I will begin with saying this hotel is visually very very nice. It has a lovely open lobby and the restaurant area is clean. The rooms themselves are of a decent quality. I have been told it hosts wedding events and from the visual aspect I can see why this would be appealing. Another few positives include being able to... More 

Was this review helpful? Yes 4
AdityaFatura, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Elite Guest, Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments, so we can continually improve our services. I truly appreciate you taking the time to respond to this review and voice your concerns and issues regarding your stay at our hotel. The comfort of our guests and... More 

Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 2, 2015

I was supposed to attend a event in phagwara. We were supposed to check in in late night however my flight to Delhi was delayed and we ended up checking in at 7 AM in morning. However the front desk was very rigid and insisted that we check out by 12:00. despite our explanation and request to allow the checkout... More 

Was this review helpful? Yes 3
Wolverhampton, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed at Hotel Cabbana in February as our friend was getting married, I Normally stay with family as its easier but this time me and a good friend of mine who is Jamaican stayed in a hotel, when we first arrived all the lights were off inside and no one was on the desk, but soon as they realised there... More 

Was this review helpful? Yes 6
Gurgaon, India
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 26, 2015

Cabanna Resort on Phagwara-Jalandhar highway, about 20-kms from Jalandhar city is a huge 5-star hotel come resort, spa and convention centre. This resort may go well with some big corporate events or marriages or conferences or even family getaways but not that appealing or suggested for an overnight stay especially for those who are on business travel. Though the property... More 

Was this review helpful? Yes 7
Perth, Western Australia, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

We organised wedding of our son at Cabbana Hotel and stayed from 12 to 17 Dec 2015. We had all the room booke, we are very satisfied with the hotel facilities and services. I personally thank the management for arranging for great shows for all the 4 functions we had here including wedding ceremony at Grand Cabbana. I also thank... More 

Was this review helpful? Yes 2
Sambit H, Front Office Manager at Hotel Cabbana - An Ecotel Hotel, responded to this review

Dear Mr. Vinod, Thank you for your lovely review and it is wonderful to get it from a regular and well traveled patron like yourself. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we... More 

Srinagar, India
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 16, 2014

Visited phagwara in dec and stayed for a night at the cabanna hotel Apearance is good House keeping needs to improve The jet pipe in the toilet is so short that it was very difficult to use it needs to be much much longer The lapsa in the bathroom were not fixed properly and were hanging (room 1112) informed the... More 

Was this review helpful? Yes 3
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