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Tufenkian Old Dilijan Complex

Certificate of Excellence
Sharambeyan St.,1, Dilijan 2035, Armenia
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Tufenkian Old Dilijan Complex
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99 Reviews from our TripAdvisor Community

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Grand Baie
1 review
5 of 5 stars Reviewed November 3, 2015

Nara the general manager is one of our favourite people in Armenia - she was not only very welcoming and helpful but a genuine host. The property is beautifully appointed and the on-site restaurant is excellent. cannot recommend this more highly. we stayed at the same groups Tufenkian Historic Yerevan and Dilijan offered the same attention to detail and excellent... More 

Helpful?
Thank dean y
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear dean y, Thank you very much for the review. We highly value customer feedback. Thank you for complementing our staff, they truly strive to deliver exceptional service and make our guests always feel like home when in Dilijan. Hope to see you again at our hotels. Best regards, More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed November 2, 2015

Stayed at suite for one night. Big terrace from bedroom with picturesque views, traditional and cosy rooms with big wood burner. Very convenient location. Had good traditional/continental breakfast on the terrace of the restaurant with beautiful views.

Review collected in partnership with this hotel

Helpful?
Thank Armine30
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear Armine30, Thank you very much for the review. We are glad that you enjoyed your time in Old Dilijan. Hope to see you again at our hotels. Best regards, More 

Prague, Czech Republic
Level Contributor
190 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed October 26, 2015

To clarify the title of this review: We arrived in Dilijan from Goris after a long drive. When we arrived, we descended the stairs from the main road down to the reception. (Note: if you have larger luggage, this will be a challenge. And there is no one to greet you at the top of the stairs!). Down to the... More 

Helpful?
Thank jcrane66
TufenkianHotels, Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. As for the smell in the... More 

London, United Kingdom
Level Contributor
256 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 stars Reviewed October 16, 2015 via mobile

Tufenkian Old Dilijan is one of the four hotels in the Tufenkian stable. With the ethos of encouraging local employment and crafts it is arguable the closest to achieving a sense of what old Armenia was. It is a complex in old wooden houses with a “street” where the restaurant and various shops are located. The main area faces inwards... More 

Helpful?
Thank SueKot
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear maranna38, Thank you for such an amazing and in-depth review. We are happy to hear that you have enjoyed your stay at Old Dilijan Complex just as much as at other Tufenkian hotels. We highly value customer feedback. Hoping to see you again at Old Dilijan Complex. Best regards, More 

Yerevan, Armenia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 1, 2015

Poor service, the furnishing is very old and broken, no fridge in the rooms, no balcony, small garden. The room was not cleaned every day, even the garbage was not taken out, they took out the garbage only by request. Very poor breakfast, the food was cold and not tasty.We went for breakfast at 9:30 AM and the food almost... More 

Review collected in partnership with this hotel

Helpful?
Thank Ani510
TufenkianHotels, Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear Ani, Thank you for your review on Tripadvisor. It's sad to hear about your overall experience at Dilijan Complex wasn't satisfactory.Please note that we shall take your comments into consideration to improve. We strive to satisfy our guests by providing up to their expectations. We do hope that you give us another chance and call the hotel directly for... More 

Minneapolis, Minnesota
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 6, 2015

The guesthouse has the old Dilijan design and furnishings. There is a small gift-shop and a great restaurant on site. The staff is not the most professional but they are helpful. The hotel is in a great location and is within a close driving distance from Parz lake and Haghartsin monastery.

Helpful?
Thank Narina D
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear Narina D, Thank you very much for the review. We truly value customer feedback. Hoping to see you again in our hotel. Best regards, More 

New York City, New York
Level Contributor
215 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed August 27, 2015

very nice place to visit for a week end or stop on the drive between Yerevan and Tbilisi. Ambiance is everything here. Please note that the place has a limited secure parking inside the complex, but parking is available on the street, which is fine. Food is great. WiFi is fine. Service is nice. Regular rooms are a bit small... More 

Helpful?
Thank ArmenGrigoryan
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear ArmenGrigoryan, Thank you for the review. We highly appreciate customer feedback and do our best to make you feel like home. Hoping to see you again at Old Dilijan Complex. Best regards, More 

Oxford
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 25, 2015

We had a charming suite with two bedrooms, full of Armenian antiques and with a carved wooden balcony. The food was delicious and the restaurant stocked the widest range of fresh fruit juices that we came across in Armenia. Although the complex is charming there is very little to do in Dilijan except admire the tree-clad slopes. Dilijan itself has... More 

Helpful?
Thank OxfordStrasser
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear OxfordStrasser, Thank you for the review. We are excited to hear that you have enjoyed your stay at our hotel and particularly liked our cuisine. Customer feedback is very important for us. Hoping to see you again at Tufenkian Old Dilijan Complex. Best regards, More 

1 review
5 of 5 stars Reviewed August 19, 2015

Tufenkian Old Dilijan hotel went above and beyond my expectations. Starting from the clean and cozy rooms to the incredible service provided by the employees. I highly recommend this to anyone. The quality was much higher than any high priced hotel in Yerevan. Overall amazing experience and would definitely go back.

Helpful?
Thank Zara T
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear Zara T, Thank you so much for such an amazing review. We are delighted to hear that you have enjoyed your stay at Old Dilijan Complex. Thank you for complementing our service quality. We highly value customer feedback. Hoping to see you again at Old Dilijan Complex. Best regards, More 

Oneonta, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2015

We were lucky to have our daughter's wedding at Tufenkyan Old Dilijan complex, and the beauty of the place helped enhance the memorability of the fabulous event. The efforts of the staff were outstandingly efficient: the hotel and restaurant personnel performed at top-notch quality while remaining discreet and almost invisible. The hotel complex features a wonderful combination of rustic authenticity... More 

Helpful?
1 Thank Gayane T
TufenkianHotels, Public Relations Manager at Tufenkian Old Dilijan Complex, responded to this review

Dear Gayane T, Thank you so much for the review. It is great that you have had a good time at Old Dilijan Complex. We do our best to make our guests feel like home. Thank you for complementing our staff and quality of service, as well as the cuisine in our restaurant. Thank you for choosing Tufenkian Old Dilijan... More 

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