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All 4 Khandala hotels

The Dukes Retreat

3.5 of 5
Pune Mumbai Road, Khandala, Lonavala 410301, India
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The Dukes Retreat
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Ranked #1 of 4 hotels in Khandala
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180 reviews from our community

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Date Rating
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2013 NEW

Great location, great views from some rooms. Food is ok but very expensive. The hotel now shows clear signs that it is getting old and needs a makeover. Nevertheless, it is a great place to be at. Sitting out at night in the lounge area next to the pool during the monsoon / winter is enjoyable.

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Mumbai
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 18, 2013 NEW

At an excellent location with scenic mountain and waterfall view, dukes is a good place for a one day drive from mumbai. The rooms are toooo expensive, and not worth the stay. The so called complimentary breakfast isn't worth at all. Snacks are good, ordered from the menu in the evening. Swimming pool is good for those who really don't... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2013 NEW

Great location. Rained solidly for 24 hours we were there so views often blocked by low clouds n mist. basically a good 3 Star hotel with everything standard if not a bit faded. Have low expectations and you will be fine. Hence my view that it is overpriced.

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Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed June 14, 2013 NEW

Dukes resort is located at a beautiful sight with every room having good view of valley before it. We went in June 1st week and fortunately it had just started to rain. We weren't sure of the rains and were least expecting it. The service of the staff was good and they were very helpful and courteous. The resort is... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
June 16, 2013

Thank you very much for choosing to patronize The Dukes Retreat and taking time out to share your experience. We are delighted that you enjoyed your stay with us as much as we enjoyed being at your service. We have taken cognizance of your feedback on the restaurant, buffet layout and pricing and wanted to assure you of initiating appropriate... More

New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2013 NEW

I think definitely best located property at Khandala overlooking mystical mountains. the rooms are new and plush. choose Delux ones overlooking the valley with clouds sweeping into private balcony with lawn ! Just mesmerizing. hospitality staff is good with young girls and boys slogging to keep customer experience awesome inside rooms. Now for the thumbs down points ...... The food... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
June 16, 2013

Thank you very much for choosing to stay with us at The Dukes Retreat and taking time out to share your experience. We thank you for your feedback on your experience as it is only such candid feedback that will help us to improve the products and services provided to all our discerning customers. We have taken your experience on... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 11, 2013

Me and my husband recently checked into dukes retreat at khandala to celebrate our 1st wedding anniverssary. I had made the reservations 1 month in advance and as a special request had asked for a small cake to celebrate the occassion along with some decoration in the room. The hotel had accepted the request. Now on the D day we... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
June 16, 2013

Thank you for choosing to stay with us at The Dukes Retreat and taking time out to share your experience. At the outset, kindly accept our sincere apologies for the deficiencies caused during your stay with us. While it is our intention to provide the best of facilities and services to all our discerning customers, this is one instance where... More

Mumbai
1 review
4 of 5 stars Reviewed June 8, 2013

A decent place by any standards. Food was good. The staff was courteous enough. This was my second trip to the place. Visited the place in Aug last year. But for whatever reasons i felt that the quality of the service in the hotel had dipped a bit . The location is scenic and awesome though !!

Review collected in partnership with Cleartrip

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
June 16, 2013

Thank you very much for choosing to patronize The Dukes Retreat and taking time out to share your experience. While all of us are delighted that you enjoyed your stay with us as much as we enjoyed being at your service, we have also noted with concern your feedback on service levels. It would be of immense help if you... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2013

This is a very old and famous resort in Khandala. We got very lucky as it started raining during our trip, which was an unexpected plus point. Positives 1) Great location and views of the valley. After reading all the reviews on Tripadvisor, I thought it would be difficult for my expectations to be met, but they still were 2)... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
June 16, 2013

Thank you very much for choosing to stay at The Dukes Retreat and taking time out to share your experience. All of us at The Dukes Retreat are delighted that you enjoyed your experience with us as much as enjoyed being at your service. We have taken note of your feedback on the dining experience and are initiating appropriate corrective... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2013 via mobile

We checked in for a weekend getaway on 1st June. The place is as easy as it gets to reach. Check in (prepaid via makemytrip was a breeze and literally took less than 5 min. We were in room 105 which is their deluxe room. The room was terrific with nice furnishings and a lovely view of the valley. We... More

Was this review helpful? Yes 1
GM_Dukes, General Manager at The Dukes Retreat, responded to this review
June 16, 2013

Thank you very much for choosing to stay with us at The Dukes Retreat and taking time out to share your feedback. We are delighted that you enjoyed your experience as much as we enjoyed being at your service and look forward to welcoming you back. We are looking onto your feedback for improvement with regard to the shower and... More

Mumbai
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 28, 2013

Few things have to work out right for a good experience at the Duke's 1. Right weather - Monsoon with light drizzle, clouds or the winter months with lush greenery 2. Right expectations - This is not a classy resort like you would expect in a say Goa. It's old, though in fairly good shape, and the location advantage that... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
May 30, 2013

Thank you very much for choosing to stay with us at The Dukes Retreat and taking time out to share your experience. Your appreciation of the staff member , Jhulan, of front office, has been shared with her, and it is such words of encouragement that makes our day in the hospitality industry. We thank you for sharing your honest... More

 
 
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Additional Information about The Dukes Retreat

Also Known As:
The Dukes Retreat Hotel Khandala
The Dukes Retreat Hotel
Dukes Retreat
Address: Pune Mumbai Road, Khandala, Lonavala 410301, India
Region: India > Maharashtra > Lonavala > Khandala
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Khandala
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. Keys Khandala is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerizing Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths. ... more   less 
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The Dukes Retreat
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