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The Dukes Retreat

Pune Mumbai Road, Khandala, Lonavala 410301, India
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The Dukes Retreat
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Best prices for: 1 room 1 guest
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Ranked #1 of 5 Hotels in Khandala
A recent review
4 of 5 stars reviewed 2 days ago
Arti S Mumbai
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488 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Its a beautiful resort with fantastic location. It's an absolute treat to the eyes during monsoon season. Its located at a height overlooking the hills so you can actually see the clouds below eye level! Staff is courteous, and food is good. We had gone for office offsite and treasure hunt was an absolute pleasure! The swimming pool is good.... More 

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Pune, India
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We visited Khandala during the long weekend of Labour's Day in 2015. Luckily we got a room here. The room was fantastic [deluxe room number 101] with a balcony opening on to the lawns that overlooked the Mumbai-Pune Expressway. The view in the morning showed the Shooting Point from the lawns and the dinning area. At night the e-way was... More 

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Mumbai
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my 3 rd visit to Dukes and it never disappoints.This was for an official visit.Last I came here 2 years back for a personal visit and found it to be equally charming and hospitable.The rooms are luxurious and clean.The food was the high point with lots of variety and superb taste.The view from the room (ours was an... More 

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The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We are pleased to receive your continued patronage and appreciate your review about our excellent and charming hospitality on TripAdvisor. It is nice to learn that you found our rooms luxurious and to your liking. Our team in the kitchen is elated to know that our culinary offerings were at par with your... More 

Bahrain
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

View point was excellent, it was like heaven on earth, but the room air conditioner was not working, the bed and sofa both were useless we had a sleepless night, probably we were booked in a wrong room due to over crowd. If you ever visit this place request for view rooms but please check the air conditioner and the... More 

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The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! Your kind praise for our heavenly location that captured your attention is appreciated and we would like to thank you for sharing the experience on a leading travel community. However, your concerns regarding certain aspects of our hospitality has been noted and shared with the relevant departments to be looked into. It is... More 

Mumbai (Bombay), India
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

The dukes Retreat... aged 25 year old property ... Off-course charming location at Khandala... ... Food is really tasty.... But the Hospitality is real coolest thing in this Hotel... ... Whether makes it more romantic than in other seasons... be there at your convenience but try to visit at least once in rainy season.... You wont forget a single person... More 

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The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, We are happy to peruse the wonderful header of your detailed feedback. Indeed, monsoon is the most magical time to visit The Dukes Retreat and we are sure your better half and you enjoyed the romantic ambience of our resort. The entire team here strives to serve a satisfying experience to our guests, and a review such as... More 

Mumbai (Bombay), India
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. The view from property is to die for. Excellent service and staff is great.rooms are comfortable . The only issue was maintenance. Both the panorama cafe and room had issues of water leakage which was unpleasant. Especially in the cafe with water dripping from roof onto the food.

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The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Thank you for taking time to share your experience at The Dukes Retreat on a leading travel community. We are pleased to receive your commendations for our enthralling location that captured your attention. Your satisfaction with our service culture and comfy rooms are nice to know. At our hotel, we are always striving to be at par with... More 

Mumbai
1 review
3 of 5 stars Reviewed 1 week ago

The room was decent and clean.The spa service at d hotel was amazing.The wifi at the property was chargeable which was quite a surprise.500rs for 24 hours.We had opted for breakfast in our package.The variety was not much as expected from a five star spread. I would say it was below expectations.

Review collected in partnership with Cleartrip

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The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Wish you a warm welcome to The Dukes Retreat! At our resort, we constantly endeavour to provide our guests with a superior hospitality experience. We appreciate your compliments for our rooms and amazing spa service that added value to your stay with us. We assure you that all our rates are fixed in accordance with the prevalent industry... More 

Pune, India
1 review
3 of 5 stars Reviewed 1 week ago

All trainees working.A very good property.a little more attention can make it flawless. Rest it is very nice.Apart from climbing the hill up and down. A little more place for children could add up. The library concept is really beautiful.

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The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! Thank you for sharing your feedback with us on this forum. It is nice to know that you liked our layout and our unique concept of the library. Our prime objective is to offer some respite to our guests from the concrete world amidst the serenity of nature. Your valuable suggestions have been... More 

Secunderabad, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our United India Insurance 9th Batch of Direct Recruits had a great 30th Year reunion from 8th to 10th May at Duke's Retreat Lonavala. The Rooms were great with a lovely valley view and the food was decent. I only wished the resort had some pre scheduled entertainment activities in the evenings for such groups to congregate and spend time... More 

Was this review helpful? Yes
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We are delighted to read such a wonderful review from you on TripAdvisor. It is a pleasure to know that we hosted you well at our resort and made your event a successful one. It is nice to learn that you liked our accommodation that offers excellent views of the valley and that... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent value for money.. This is great resort lovely rooms lavish ambience. Rooms have excellent superb views . Food is decent with good breakfast spread. Monsoon season is the best time to stay. All staffs are very cooperative.Thanks for making our holiday special duke resort.

Was this review helpful? Yes
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We are elated to read a wonderful review like this from you on TripAdvisor. It is our pleasure to know that you had an exceptional stay at our resort. Our rooms are intricately designed to provide mesmerizing views of the valley and to bring you closer to nature. We are happy to learn... More 

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