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Holiday Inn Express Liverpool-Knowsley

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Ribblers Lane, Knowsley L34 9HA, England
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1 room 1 guest
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Holiday Inn Express Liverpool-Knowsley
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Holiday Inn Express Liverpool-Knowsley
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (59)
  • Jun-Aug only
    (83)
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    (57)
  • Dec-Feb only
    (50)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We visited this hotel over the busy bank holiday and spoke to a guy who worked there called Joe, he was very friendly and incredibly helpful. We enjoyed our stay and the children loved it . The breakfast was tasty and there was something for everyone. Thanks Joe !

Was this review helpful? Yes 1
Glasgow
Level Contributor
62 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed whilst on business in the area. Well positioned for road links at A580 / M57 junction but if ur not driving stay somewhere else as I doubt it has decent public transport links. Free carpark always a benefit. Better than a typical express, bathroom in particular has a proper walk in shower rather than the two in one shower... More 

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Manchester, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for two nights whilst working away from home. The staff are very friendly but the hotel itself is very dated. The walls are thin and noise travels very easily. The hotel has no air-con which isn't ideal in the summer. If you open your window you let in all the motorway noise. They do food reasonable food... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Thank you for feedback regarding your recent stay. Unfortunately with your issue regarding the food service, yes we did have a large group in the evening of your stay and with very limited kitchen facilities we had to alter the menu times to try to therefore cater for everybody, however the groups in the future will no longer be... More 

Southampton, United Kingdom
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Well i stayed here for 1 night only. The room was large and lovely and clean with a good walk in shower. Bed was comfy and the Hotel looked neat. Sadly the Restaurant was closed for a private function !!!! Whats that all about. Its on a Trading estate so had to go out for Tea. Breakfast was umm. Basic!.... More 

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HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello PaulTriple Thank you for taking the time to leave your comments regarding your recent stay. I am sorry to hear of your disappointment with such things as our breakfast, I would like to note that as we are only a Holiday Inn Express and not a full service Holiday Inn, we only offer a free continental breakfast with a... More 

Borehamwood, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Was booked in for two nights, when arrived the staff on duty Joe & Erin were so friendly & welcoming. Reception really nice. But when got to room what a shock! Dated & no air con!!! Too hot too sleep. Cancelled 2nd night!! Didn't even have breakfast as all so dated just had hot coffee & left! Really needs updating!

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HIEXKnowsley, Public Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Helenita Thank you for taking the time to leave your comments regarding your stay with us. I am sorry to hear of your disappointment .I will pass your comments on to our management team who will review your issues further. I hope your experience did not put you of staying with us again and we like to see you... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a night. The location itself is out of the city. But for the price it was fair. Parking is also free. Check in was fast. Rooms were huge. One double bed with another sofa bed. Furnitures were aging. The bathroom was clean with good functional shower. No aircond in the room but there was a stand fan.... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Thank you for choosing the Holiday Inn Express KNowsley. We are dissapointed to hear that your experience with us was not up to your expectations We welcome your feedback as we can now look into why this was the case and hopefully resolve the issues you have mentioned so therefore we can provide a better service for all of... More 

Travelers are raving about these Knowsley hotels

Norwich, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2015

Good size room, comfortable double bed, decent shower and free wifi. The reception staff were great and gave me detailed directions to help get to where I needed to locally. Free parking. The location is fairly close to the main road / motorway, so if you like to sleep with the windows open, there is some road noise at times,... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi I would like to say thank you for taking the time to leave your feedback regarding your stay with us. We are really pleased to hear that you enjoyed your stay, I will be sure to pass your kind comments on to our staff here at the hotel. We hope you can visit us again in the near future.... More 

Gloucester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 25, 2015

Just checked to holiday inn express told no room the room was booked days ago with the manager the same guy who checked me in he said I have one room but it's been used you can have it took me up to the room the put up need had been used dirty sheets on it also the bin was... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Level Contributor
125 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed July 23, 2015

I am a platinum member and to be fair to see a few IHG hotels every year, nothing special, just another hotel in another city, but it won't be on the top of my list to return. Check in was easy, was expected and card and welcome award was ready to collect, after I checked in, I went to the... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you for taking the time to review us here at the Holiday Inn Express Knowsley. We are hospitality professionals who pride ourselves on delivering world class customer service. It is truly regrettable to hear about the problems you experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I would like to... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 21, 2015

as usual we had a problem with holiday inn! This time the evening was really good with brilliant staff who were very helpful.8am breakfast and no croissants and tables desperate to be cleaned by staff hiding in the back. No choc au pains and hardly any topping up going on. Come on holiday inn!

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Thank you for taking the time to leave your comments regarding your recent stay with us here at the Holiday Inn Express Knowsley. We are disappointed to here of your issues regarding breakfast. I would like to point out that this is not always the case and we would like to apologise for this matter. We welcome your feedback... More 

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