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Holiday Inn Express Liverpool-Knowsley

3.0 of 5 Ribblers Lane, Knowsley L34 9HA, England
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Holiday Inn Express Liverpool-Knowsley
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Holiday Inn Express Liverpool-Knowsley
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202 reviews from our community

Traveler rating
    53
    72
    51
    15
    11
See reviews for
45
43
16
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlisle, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this Hotel which was handy to visit our Relatives has good access to M57 M58 Motorways as we have previously stayed in Holiday Expess Hotels in other City's this Hotel was of a Good Standard warm and comfortable with Good Breakfast ,very Clean Friendly Staff

Was this review helpful? Yes
Forres, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a business tri[. Very close to the office and on a quiet industrial estate. Not much around but didn't feel like going out much due to long hours worked. Could eat off their own menu or order in from a wide range of take away menus. Staff were really helpful and friendly. Rooms were clean. would stay... More 

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HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Emma Thank you for your kind words of feedback , it is always a pleasure to hear such good comments from our guests. We are glad you enjoyed your stay and hope you can return again in the near future. Kind Regards Joe More 

Kettering
Top Contributor
77 reviews 77 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

We came to Liverpool to watch the football and hotel rooms were exceptionally difficult to come by. This hotel was the least worst option available to us. The hotel is situated right off the M57 with plenty of parking. We weren't able to check in early but could leave our bags in a locked room. Shonna was running reception and... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Kaztg I am really sorry to hear that you didn't feel the price you payed for your stay was reasonable, i do think compared to other hotels in the city that the price for our rooms is a fair one and considerably cheaper too. I do apologize for the issue you had also regarding the shower screen this is... More 

Thurston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here for the football and had a lovely night, hotel is clean and tidy, room very presentable, nice comfy bed and smart bathroom. Bar area very nice and ample parking, excellent service. Breakfast a slight let down but apart from that spot on.

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi GoodisonKev Thank you for taking the time to write a review regarding your stay here at the Holiday Inn Express Knowsley. We are pleased that you had a nice stay, With regards to breakfast ,we are looking on updating our menu soon. I hope you can visit again soon in the near future. Kind Regards Joe More 

Bridgend, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights with work , the hotel is nice and clean, the rooms are cleaned every day with clean towels, the reception / bar staff are lovely , they cannot do enough for you .you are on an industrial estate so very quiet , nothing around mind but liverpool city centre is a £15 taxi ride away.while... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Peter I would like to thank you for taking the time to review your stay with us here at the holiday inn express. We are really pleased that you enjoyed your stay and glad you able to try one of our takeaway menu's, what we do provide as an alternative to our own in house menu. I hope you... More 

Worcester, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for a friend’s birthday and when arriving we were asked to provide a bank card per room whereby £20 only would be deposited for any extras and if not would be refunded the next day. On the same night we met up in a room for less than an hour to ring taxis and wait to... More 

Was this review helpful? Yes 3
HIEXKnowsley, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the Holiday Inn Express Knowsley. In terms of the allegations made, I feel it necessary to provide you with the following information. The card provided on check in was charged to recover the damage caused to the business which was explained to yourself and your mother.... More 

Auchterarder, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a great stay close to all amenities in Liverpool itself I stay there all the time we are down because I have family down there. The staff are all excellent and will bend over backwards to do anything for you. Breakfast is good but can get a bit crowded but that's to be expected depending on what... More 

Was this review helpful? Yes
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Angela Thank you for taking the time to review our hotel, i am glad to hear you had a great stay with us Here at the Holiday Inn Express Knowsley, I will pass your kind comments on to all of the staff here. We hope to see you again soon in the near future. Kind Regards Joe More 

Liverpool, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 9, 2014

Stayed one night as a base for a wedding close by. Room was ready before 2pm which was great as needed quick change before wedding at 3pm. Room comfortable the window lock wasn't 100% perfect but no issue with cold room Good size bathroom, bed little bit small. Missed breakfast so cannot comment. Would use again

Was this review helpful? Yes 1
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Lauren Thank you for taking the time to review our hotel. We are glad you enjoyed your stay, I hope you reported the small issue regarding the window lock, we do like to hear this kind of feedback as we do sometimes miss things that you as the guest wouldn't so it really does help improve our service. We... More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2014 via mobile

I have booked online 3 rooms for 3 couples for a weekend. The price was excellent. The rooms were lovely and extremely clean. Also the beds were really, really comfortable and the towels were lovely and fluffy. The staff was lovely and professional. Special mention to Joe and Lindsay whom work in reception and were very helpful, friendly at the... More 

Was this review helpful? Yes 1
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Sonia Thank you for taking the time to review our hotel, we really appreciate your feedback. We here at the Holiday inn express are really glad to hear about you pleasant stay, I will make sure I pass all your kind words of feedback on to the rest of the staff. We hope to welcome you back in the... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 24, 2014

First of all let's start with the positive, I've stayed here a few times and I've always found the staff to be extremely polite, friendly and courteous at all times. Now for the not so good...the cleanliness of my bathroom shower area could have been better, somebody's hair was left around the tiling. The rooms can get a bit hot... More 

Was this review helpful? Yes 2
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Matthew Firstly let me start by saying thank you for taking the time to provide us with your feedback it is much appreciated as we are always looking to improve our service.I would like to apologize about the small issue with the bathroom, we do pride ourselves on cleanliness here at the holiday inn express and hope the matter... More 

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Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Knowsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley

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