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Holiday Inn Express Liverpool-Knowsley

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Ribblers Lane, Knowsley L34 9HA, England
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Holiday Inn Express Liverpool-Knowsley
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Holiday Inn Express Liverpool-Knowsley
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217 reviews from our community

Traveler rating
    53
    79
    59
    15
    11
See reviews for
50
46
16
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (217)
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    (52)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We arrived Saturday afternoon at 2pm, went into the bar to order some lunch but were told they dont serve food, the advertisement on the internet states bar/restaurant which you would expect would cater for your meal needs especially with the hotel being situated in the middle of nowhere! We were shown take away menus for tea that could be... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear bigdartsfan I would like to take this opportunity to apologise for the inconvenience that was encountered at the Holiday Inn Express Liverpool Knowsley. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am disappointed that this did not occur. I thank you for bringing this... More 

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It's a very good option to stay in Knowsley. Rooms were spacious and clean. Staffs were very helpful. Considering its location it provides decent facilities. Has it's own car park, but there is absolutely nothing to do around. There are few restaurants but you can't walk there. Ideal for business travel or stop over for a night.

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Abhijit K I would like to take this opportunity to thank you for your feedback, regarding your stay at the Holiday Inn Express Liverpool Knowsley. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am delighted that you did enjoy your stay. I thank you... More 

cleethorpes
Top Contributor
213 reviews 213 reviews
135 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

Stayed night before liverpool gAme so was busy.pluses are brilliant staff handy for North liverpool and a much better holiday inn express breakfast than usual.negatives were are mattress was desperately uncomfortable and rather narrow and the bed sight light spring was broken so every time you pulled it out to try to read it sprang back against the headboard but... More 

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HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Cleethorpesgtfcfan Thank you for taking the time to leave your feedback regarding your stay with us here at the Holiday Inn Express. I am sorry to hear of the minor problem regarding your bed. Thank you for bringing this to our attention as we can now get to resolve this issue. Please for future reference, if you ever encounter... More 

Immingham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 5, 2015

I stayed here with my son as part of a deal which also included tickets for Liverpool v Burnley. We had a twin room but it was nothing like a twin room. One single bed plus one put you up with no bedding. My son is over 6 foot tall and this was not acceptable but obviously the hotel was... More 

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HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Andrea Thank you for taking the time to leave your comments regarding your stay with us. Firstly let me apologize about the issue regarding your sofa bed , and the bedding, we will lok into this and hopefully resolve the bedding issue, with regards to food in house, we only serve from 6pm untill 8.45 pm, so as an... More 

Dundee, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 1, 2015

Hotel was as expected but after asking for a quiet room I was given room 101 (like the to program :-)) it was pretty noisy with people coming in late which was annoying as well as the road noise which was loud and kept me awake. When i got up in the morning I opened the curtains to find I... More 

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HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Kevin Thank you for taking the time to leave your feedback about your recent stay with us, I do apologize that you encountered this minor issue regarding the noise from the road nearby and i can assure you this is not always the case. I'm sure if you would of alerted the staff of this problem we would of... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 26, 2015

I stayed for one night during a trip for work. The hotel main reception and lounge areas are clean, bright and welcoming. Staff very helpful, professional and well presented. Room was a bit basic but was fine just for one night. Was nice and clean too. There was no noise from other guests to disturb me and the free wifi... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Mrs Christmas Thank you for taking the time to leave your kind comments regarding your recent stay with us. We are glad you enjoyed your stay and hope you can come and stay with us again in the near future. Kind Regards Joe More 

South shields
Top Contributor
68 reviews 68 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 17, 2015

Stayed here on our safari trip and it's a good solid cheap stay. Booked well in advance and it's ideal for a short stay. People given these types of hotels poor reviews miss the point of using them. Cheap and decent locations with no thrills. I'd stay again.

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi ChunkyPunk Thank you for taking the time to leave your kind words of feedback regarding your stay with us. We are Glad you enjoyed your stay and hope you had a fantstic day out at the Safari Park. We hope you can return again in the near future. Kind Regards Joe More 

Doncaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 11, 2015

Stayed here through work at the back end of January, rooms ok staff very friendly, food very average , our company provides a 20 pound meal allowance you either choose from a very limited menu or have the option of ordering from possibly the worst chinese/indian takeaway known to man .hot breakfast was limited nice if you like sausage, bacon... More 

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi David Thank you for taking the time to leave your feedback regarding your stay. We are glad you enjoyed your stay , we hope you can come and visit us again soon in the near future Kind Regards Joe More 

La Chaux-de-Fonds, Switzerland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 6, 2015

L'hôtel est situé au bord de l'autoroute et donc dans un environnement relativement bruyant, même si l'isolation est bonne. The Hotel is located next to the highway, so not completely quite. The English breakfast is correct for this kind of hotel, but not amazing. The rooms are perfectly clean, the beds are confortable and the staff is helpful.

Was this review helpful? Yes
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Thank you for your kind words of feedback regarding your recent stay, we are glad to here you enjoyed your stay and we hope to see you again soon in the near future. Kind Regards Joe More 

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