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All 4 Knowsley hotels

Holiday Inn Express Liverpool-Knowsley

3.0 of 5 Hotel   |   Ribblers Lane, Knowsley L34 9HA, England
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Holiday Inn Express Liverpool-Knowsley
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Ranked #3 of 4 Hotels in Knowsley
A recent review
5 of 5 stars reviewed 4 days ago
Sonia C Liverpool, United Kingdom
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194 reviews from our community

Traveler rating
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    68
    48
    15
    10
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44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have booked online 3 rooms for 3 couples for a weekend. The price was excellent. The rooms were lovely and extremely clean. Also the beds were really, really comfortable and the towels were lovely and fluffy. The staff was lovely and professional. Special mention to Joe and Lindsay whom work in reception and were very helpful, friendly at the... More

Was this review helpful? Yes
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Sonia Thank you for taking the time to review our hotel, we really appreciate your feedback. We here at the Holiday inn express are really glad to hear about you pleasant stay, I will make sure I pass all your kind words of feedback on to the rest of the staff. We hope to welcome you back in the... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all let's start with the positive, I've stayed here a few times and I've always found the staff to be extremely polite, friendly and courteous at all times. Now for the not so good...the cleanliness of my bathroom shower area could have been better, somebody's hair was left around the tiling. The rooms can get a bit hot... More

Was this review helpful? Yes 2
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Matthew Firstly let me start by saying thank you for taking the time to provide us with your feedback it is much appreciated as we are always looking to improve our service.I would like to apologize about the small issue with the bathroom, we do pride ourselves on cleanliness here at the holiday inn express and hope the matter... More

Basingstoke, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2014

Stayed her overnight on a quick visit to Liverpool. Great helpful staff. Good buffet breakfast. Able to get coffee from machine in the evening with no charge. Quiet area out of the city but easy to drive in.

Was this review helpful? Yes
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Sam and Steve Thank you for your kind words of feedback , we are glad you enjoyed your stay here with us and we hope to see you again soon. Kind Regards Joe More

London, United Kingdom
Top Contributor
75 reviews 75 reviews
44 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed September 16, 2014

2 Star Hotel 5 Star Staff If only the hotel came close to the Helpfulness of the staff this would be my first choice stay when staying in this area. After a long drive up from London all we wanted to do was get into the room. No issues with Check in however when we opened the door to our... More

Was this review helpful? Yes 4
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Edward Thank you for taking the time to leave your feedback, we are glad to hear that the minor issue regarding your room was fixed for you promptly, we are sorry to hear you found the sofa bed uncomfortable, we are looking on updating these so thank you for your feedback. Thank you for the kind words regarding the... More

Billingham, United Kingdom
Top Contributor
63 reviews 63 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 11, 2014

Stayed here quite a few times in the past so knew what to expect, or so I thought. First night was ruined by a party going on in an adjacent room. Loud music, kids screaming and doors banging until the front desk intervened at 1am. If only they had done it sooner, they must have been able to hear it,... More

Was this review helpful? Yes 2
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Chris Clough I am really sorry to hear of the inconvenience caused with the parking issue during your stay, we do try to police the parking in the best way we can , unfortunately on this occasion we did have a number of conferences in the hotel on that morning and unfortunately it is not always possible to get... More

England
Top Contributor
78 reviews 78 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 8, 2014

The rooms were clean, the bed was ok. I guess that my main problem with this Inn was the horrible noise level of our neighbours a couple of doors down the hall. Rarely have we stayed at a place as loud and noisy as was this place. The doors slamming, the yelled conversations down the hallway and bursts of laughter,... More

Was this review helpful? Yes 1
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Clocarzichi I Am sorry to hear about your issue regarding noise , I am glad to hear this was resolved for you, by our nights staff , I can assure you this is not always the case, I hope the rest of your stay was a pleasant one an this isolated incident has not put you off staying with... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

This place is quite nice in that the staff are incredibly helpful since I was given minimal advice from the Tour of Britain. They were able to find the location I needed from local knowledge, plus the room is okay, even though I don't stay at many holiday inns in general. The main let down was the very little amount... More

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi David Thank you for your kind words of feedback ,we are glad you enjoyed your stay with here at the Holiday In Express, I will pass your comments on to the staff here at the hotel. We hope to welcome you back again in the near future. Kind Regards Joe More

Whitley Bay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 4, 2014

Stayed with our children to visit the safari park and had a great time. The hotel was fine, it was clean and comfortable. We had a good nights sleep and evrything was as expected in the room. The breakfast was pretty good but there isn't much of cooked selection. Would stay again as the price was very good and we... More

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susanexhi, Public Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Alex Thank you for kind words of feedback, we are really pleased to hear you and your family enjoyed your stay with us here at the Holiday Inn Express, and hope you had a fantastic time at the Knowsley Safari Park, I will pass your kind words on to all of the staff here. We hope to see you... More

London, United Kingdom
1 review
1 of 5 stars Reviewed September 3, 2014

I visited the property over the August Bank Holiday. Pros:The only redeeming feature about the visit was the reception staff,Tracy, who was very friendly and extremely helpful. Cons: Arriving late after a long journey it was very disappointing to learn that the reception staff also have to double up as bar staff, which left the reception area unattended, to the... More

Was this review helpful? Yes
susanexhi, Public Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi I am really sorry to hear of your negative experience during your stay, as we are not a full service hotel we do have staff of an evening covering both bar and reception, which is usually ok , I can only imagine that it was very busy during the particular period you did stay hence also the busy breakfast... More

Nantwich, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good business hotel, no restaurant but most had take away delivered to hotel Breakfast starts early at 0630, good for travellers. Limited menu but its OK for the price Cheap hotel, good value for business but gets very busy and quickly booked up. Book week in advance. Gets pretty full of Blue collar & lorry drivers, Home Bargains on business... More

Was this review helpful? Yes
susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Paul firstly Thank you for taking the time to review our hotel, we are sorry if you did experience any issues with noise on corridors during your stay, this is not normally the case as we do frequent floor walks of a night and any sort of noise issue, if there ever is one ,is normally dealt with instantly... More

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Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Knowsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley

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