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All 4 Knowsley hotels

Holiday Inn Express Liverpool-Knowsley

3.0 of 5 Hotel   |   Ribblers Lane, Knowsley L34 9HA, England
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Holiday Inn Express Liverpool-Knowsley
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Ranked #3 of 4 hotels in Knowsley
A recent review
4 of 5 stars reviewed 2 days ago
Steve E Otley, England, United Kingdom
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179 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Otley, England, United Kingdom
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family of four stopped there on Sunday 17th August 2014; we'd done a mixture of Anfield & shopping and had seen an offer to stay for £49, get free breakfast and our 2 kids got Safari Park entry for free. Initially when confirming the booking I'd gone through to central reservations (who knows where in the world she was... More

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Senior Contributor
49 reviews 49 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel with our friends . I have never done a holiday inn express before . I was really impressed the check in was smooth no problems. Room was great . The best thing about this hotel stay was the staff nothing was too much for them they were amazing . If they didn't know they found out... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed recently for one night as part of a large coach party and was pleasantly surprised with this hotel despite some negative reviews. Reception staff were friendly on arrival and the room allocated was large and spotless. Breakfast in the morning was great cannot fault the selection. All in all for an overnight stay you cannot fault this hotel.

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a pretty standard rapid turnover establishment located close to the M57 and the East Lancashire Road - a positive feature if you want to be near the major road routes, less so if you want to escape 24/7 vehicle noise. The room had no air con on a sultry summer evening which meant we left the windows open... More

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Middleham, United Kingdom
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on a Monday night and chose this hotel because of its close proximity to Knowsley Safari Park. The staff were friendly and very helpful and made us feel very welcome. They went out of their way and really deserve five stars, however, the room we stayed in wasn't very comfortable. It didn't have air conditioning, but did... More

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Tyne & Wear
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed recently on a friday night. The good The room - clean, spacious and well presented, bathroom was spotless Breakfast - loved it, self serve just fine by me and cant fault the quality The needs improvement Evening facilities - arriving late after a long journey it was very disappointing to learn that there is no restaurant service over the... More

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Hatfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I just wanted to say what an amazing team here. The service was 100% the staff are very friendly. they even gave us there fan from the desk due to it being so hot. Now that is bloody good customer care especially in this country where that's some what lacking So just a really big thank you!! and if I... More

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Martin B Thank you for taking the time to leave your feedback, we are delighted to hear that you enjoyed your stay & thanks for your comments about our customer service, We value all responses from our Guests and strive to improve our customer service & experience. We hope to welcome you into Hotel again should you be staying... More

Durham, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My son and I stayed two nights here to be reasonably near Hoylake for The Open (a 40 minute drive via the Wallasey Tunnel). The main disadvantage of the hotel is the complicated access route from the M57 and A380. I'll be surprised if many visitors find the approach road first time. Once inside, it was fine. Our twin-bedded room... More

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susanexhi, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi I would like to thank you for all of your feedback, all of your comments are valued taken on board with regards to trying to improve our service i will pass your compliments on to Tracy im sure she will be very happy to here about your pleasent stay. Kind Regards Joe More

Senior Contributor
31 reviews 31 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here for 2 nights in July.Meet and greet was friendly and courteous,room was clean and more than adequate in size,clean bathroom,furniture and fittings etc.Asking for extra towels was not a problem,with prompt service to the room.Breakfast was buffet-style,mostly continental with fresh juice ,toast,cereal etc-some hot food but I usually avoid this anyway.Free newspapers at reception,and spacious public seating... More

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susanexhi, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi We would like to thank you for your feedback and we are glad that we could make your stay with us a very pleasent one , we reall appreciate your comments and the are all taken into consideration be it good or bad with regards to improving our sevice. we hope to welcome you back here soon in trhe... More

15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 10, 2014

I am writing this on behalf of my sister in law who stayed on Saturday 28th June as part of a Strawberry Field and Penny Lane coach tour. She has no access to the internet. "On registration dinner was said to be served between 7pm and 8 pm. On arrival in the dining room we were told that the food... More

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susanexhi, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi I am really sorry to here of your negetive experience staying with us, We do try to provide the best service possible to all guests at the hotel , i can only imagine that this was a hectic and busy night so i do deeply appologize on behalf of everybody here at the hotel, we do provide a number... More

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Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Knowsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley

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Hotel & grounds (17)
Room/suite (10)
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Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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