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All 4 Knowsley hotels

Holiday Inn Express Liverpool-Knowsley

3.0 of 5 Hotel   |   Ribblers Lane, Knowsley L34 9HA, England
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Holiday Inn Express Liverpool-Knowsley
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63%
Ranked #3 of 4 hotels in Knowsley
A recent review
3 of 5 stars reviewed 1 week ago
ChristineDalgetyBay dunfermline
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169 people have reviewed this hotel

Traveler rating
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    41
    13
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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dunfermline
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The room was very clean and comfortable. Breakfast was ok, but the same every morning. On Sunday, breakfast was hectic, the staff were overwhelmed as there was a large group of families who were taking part in a football tournament that were staying. The dishwasher had broken down, we were told by a member of staff, therefore clean dishes and... More

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Preston, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed as part of a large group for the Grand National. The hotel was clean, staff were friendly but often overworked, the hotel bar and reception is the same, so if someone is checking in or ordering a pint, don't expect any service at the opposite side. Bear in mind you will have to use your own transport or... More

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Geordiemark23, Thank you for your feedback, with out continuous guest feedback we would not be able to see any improvements that need to be made and see what we are doing well. With regards to the bacon at breakfast as the grand national is a big event and the room charge is higher than normal we offer a few... More

Newchurch IOW,United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed as a group of 14 last weekend of march, hotel is very comfortable, rooms excellent, staff very helpful, if I had a compaint it would be the breakfast although there was always food available they did not cook bacon, you can,t have a cooked english breakfast without bacon, apart from that I would certainly recommend this hotel

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Robin T, Thank you for your review. We are very happy you enjoyed your stay with us, we try our best to make all our guests feel welcome and enjoy their stay. As an express hotel we do not provide bacon as part of our breakfast options as we are a very limited hotel, we can only provide 3... More

Wiltshire, England
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It does all the HIE things as they should be done but like last time it's the staff that give it the edge over the standard Hi/HIE offering, this time two young ladies on the bar/reception who were great fun. Stayed Monday 31/3/2014.

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Fivestarfrankie, Thank you for your review, I will personally pass your comments onto our staff who will be very pleased to receive such positive feedback. We hope to welcome you back soon. Yours Sincerely, Kelley Emery More

Donaghadee, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for a night while over to see a Liverpool football match. Hotel was great. Friendly staff, nice and clean room and a good breakfast. Hotel is located a 30min bus journey from the city centre and the bus passes close to both Anfield and Goodison Park so is ideal for both teams. Would definitely stay... More

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Paul S, Thank you for your review, we as a team are very happy you enjoyed your stay and we hope to welcome you back soon. Yours Sincerely, Kelley Emery More

Peterborough, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here with my son after watching a recent game at Goodison Park! Checked in after the game by Lynsey & Jon (think that was his name) on the desk. Both were very welcoming and attentive & even sorted out the sofa bed that wasn't set up in the room without any fuss. Both were also working the very next... More

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Chris P, Thank you for your comments, I will be sure to pass your kind words onto our staff Lindsay and Joe. I am very happy you enjoyed your stay and look forward to welcoming you back in the future. Yours Sincerely, Kelley Emery More

Harrogate, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were staying a bit out of Liverpool so we could get a cheaper hotel that was still quite nice. Received everything that was expected. Lovely clean and spacious rooms which were also quite modern and very polite staff which did everything they possibly could to help you. We missed breakfast unfortunately so cant comment on that but would definitely... More

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Becky9182, Thank you for your review, we as a team are very happy you enjoyed your stay with us and we hope to welcome you back soon. Yours Sincerely, Kelley Emery More

Leeds
Contributor
17 reviews 17 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here to attend a wedding at the beautiful Knowsley Hall. They offer a special wedding rate of £49 including bed breakfast wifi and parking bargain! Located just off motorway great location. Taxi only £7 to the venue. Comfy clean room. Tasty breakfast. Pleasant staff. Overall great stay.

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susanexhi, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Meg242008, Thank you for your positive feedback, I will ensure to pass your review onto our staff. We hope to welcome you back soon. Yours Sincerely, Kelley Emery More

Kingston-upon-Hull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2014

once again stay here for 2 nights has my brother lives 10minutes away i come to what the football(efc) and the rest of the family visit him the reception staff always make you feel welcomed and always have a smile on their faces the rooms are clean and very welcomming has for no evening meals on a weekend 10 minutes... More

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susanexhi, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you very much for your review it is only with continued guest feedback that we can continue to improve the services we offer. We really appreciate positive feedback and any suggestions. We now do have food available for the guests 7 days per week with an in house menu served Sunday - Thursday and are looking at having an... More

Littlehampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

My wife bought a leisure break as a Christmas present for me to watch Liverpool play Swansea at Anfield and the hotel was part of the package. On arrival the reception staff were very welcoming and the ground floor room was good. No food available in the hotel Friday, Saturday or Sunday but you can order in Indian, Chinese and... More

Was this review helpful? Yes 1
susanexhi, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you very much for your review on Trip Advisor. It is so lovely to hear such good feedback about the staff and positive feedback about the hotel. We really do try our best to make all guests feel comfortable and have a good stay. I do know the staff members you have mentioned so I will be sure to... More

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Additional Information about Holiday Inn Express Liverpool-Knowsley

Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Liverpool-Knowsley Hotel
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley
Address: Ribblers Lane, Knowsley L34 9HA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Knowsley
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Knowsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Official Description (provided by the hotel):
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 
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