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NH Collection Monterrey

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Av Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
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NH Collection Monterrey
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273 Reviews from our TripAdvisor Community

Traveler rating
    120
    82
    40
    19
    12
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37
23
7
161
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for NH Collection Monterrey
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Austin, Texas
Top Contributor
77 reviews 77 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 17, 2012

I stayed in this location for a family event. My husband and I were hesitant because we weren't sure about how safe coult it be. We really enjoyed staying in this hotel which is attached to the mall- Palacio de Hierro and several high end stores for Monterrey and just a few steps from HEB, where you can get snacks... More 

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Dallas, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 21, 2012

The NH is pretty typical for the chain in Mexico. Modern, almost euro-style interior furnishing with a comfortable bed and nice amenities. I have stayed here many times on business. The hotel is in a safe and convenient location attached to a large clean mall, with a few good eateries within a close walk. I have always found the rooms... More 

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Toronto
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed February 3, 2012

Just spent 3days in Monterrey area on business staying at the hotel NH which a perfect oasis of calm. Attached to a very upscale mall(shopping center) the property offers an aray of dining and retail expierence which could have answered all my needs for the time in the city. I venture beyond the wall thoughs(lol) for meetings and also trying... More 

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Vernon, B.C.
Top Contributor
302 reviews 302 reviews
80 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed January 22, 2012

I stayed at this hotel for 4 nights. It was clean but slightly outdated. The room service food was decent as was the gym. One major negative - the internet was brutally slow anytime after 5 pm in the evening. Not good for the business person trying to get caught up on work while on the road. It was safe,... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 12, 2012

This hotel is in a great location if you are doing business in San Pedro Garza Garcia. Loud music from an empty bar across the street is very annoying. Service is horrendous -- don't be surprised to wait 20 or more minutes to check in and if you want reception on the phone, put on a movie and wait. The... More 

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Stockholm
Top Contributor
65 reviews 65 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 11, 2011

We stayed at this hotel for 2 nights. The room was big with big windows and new furniture. Great comfortable bed. Bathroom was huge and nice and equipped with good quality courtesy products. Good shower. The hotel has a bar so we heard noise until 3. So if you want to sleep quietly make sure to get a room far... More 

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 1, 2011

Excelent location for business. A little bit expensive in internet and breakfast

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Bulle, Switzerland
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2011

This hotel is definitely well located and the facilities are great. The service is horrible; when my family and I got there no one was outside to help with our luggage and no one told us where to go or didn't even offer to help. No one was actually able to go to the room with us and explain how... More 

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Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed August 25, 2010

My experience at NH was awful. I was expecting a real nice hotel and nice ammenities since I was staying at one of Monterrey's nicest areas. Instead i got a hotel with the oldest towels ever, a toilet that got clogged twice and an room that was hot as hell. For the price i should have stayed at Camino Real.... More 

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London UK
Top Contributor
120 reviews 120 reviews
108 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed September 4, 2009

This sparkling jewel is so slick it's sliding off itself. The front entrance is via the massive entry hall of the adjacent (almost deserted) shopping mall. The ceilings are really high, the furniture rectangular, minimalist and cold, the staff crisply attired and everything is just so brand-new you feel like you are in another world, compared to the hot dusty... More 

Was this review helpful? Yes 1
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