We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info
3.5 of 5 Hotel   |   Av Jose Vasconcelos 402, San Pedro Garza Garcia 66268, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
€15 for your next stay
Save Saved
You added NH Monterrey to your Saves list
NH Monterrey
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Sujoy G Mumbai (Bombay), Maharashtra, India
  • Overview
  • Reviews (147)
  • Photos (26)
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

147 people have reviewed this hotel

Traveler rating
    65
    44
    21
    9
    8
See reviews for
20
14
3
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), Maharashtra, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Location : The location of the hotel is excellent as it is adjoining a glitzy mall. The mall has reasonable food options including a Starbucks. In general, most relevant places in San Pedro are quite accessible from the hotel as also some parks like the Chipinque Ecological Park. The hotel is reasonably large and has a spacious lobby and a... More

Was this review helpful? Yes
Edgar V, Director General at NH Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet... More

Dallas, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed for 3 nights on business. Close to offices and great restaurants. Very nice Mall attached to the property w a Starbucks. My room overlooked the roof of the Mall which was not ideal. The internet worked fine however you had to log back in to your session each time which was confusing and time consuming. Very nice workout... More

Was this review helpful? Yes
Edgar V, Director General at NH Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More

Melbourne
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 11, 2014

Overall, place was great - comfy, clean, great location etc. Overall the staff were also helpful, however there were a couple of things that were lacking, for example, one night we were cold and not only were there no spare blankets in the room, when we rang and asked for some extra ones, they said they would be right up... More

Was this review helpful? Yes
Edgar V, Director General at NH Monterrey, responded to this review

Dear Melburn82, Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More

Torreon, Mexico
1 review
2 of 5 stars Reviewed March 13, 2014

Not worth the money! Especially considering this is one of the more expensive hotels in the area. We booked a standard room for a business trip. My family accompanied me. The standard rooms do NOT have bathtubs (although that is in the description). So we were moved to a Jr. Suite (these are actually really nice). Unfortunately, the wifi doesn't... More

Was this review helpful? Yes
Edgar V, Director General at NH Monterrey, responded to this review
Google Translation

Estimado Sr. Jibjab2014: Reciba un cordial saludo por parte de todo el personal de NH Monterrey. Deseamos agradecerle sus comentarios,... More

mexico
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2014

This time I spent all week in Nh Mty the room was ok, the only thing that they couldn't fix was the internet. I couldn't get any wifi signal in my room at all. Beside that everything was ok. The bell boys are great, they are always smiling and very helpfull

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed January 24, 2014

For me it is the best hotel in Monterrey .. These are the points that you have to appreciate and that's why I'm giving NH the best rate: - This hotel has very nice rooms, and very comfortable.The rooms are very spacious and always 100% clean . The Breakfast buffet is really good as well the room service. All the... More

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
68 reviews 68 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 21, 2014

Over our 6 day stay and training at this hotel I can say that the service was consistently wonderful. The location was perfect for the Starbucks addicted traveler. The shopping mall attached to the location was incredibly convenient and full of lovely things to catch the eye and wallet. The hotel room was fantastic with so much space, however the... More

Was this review helpful? Yes 1
Houston, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 7, 2013

I recently at the NH Monterrey under the advise of a couple of people I work with here. My first impression of the hotel was pleasant: the hotel looked new and as I walked in I was offered some help with my bags. I was mid morning and there were only two receptionists that morning. As i approached the front... More

Was this review helpful? Yes 4
Edgar V, Director General at NH Monterrey, responded to this review

Dear Mr. Houaton Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to... More

Chicago
Top Contributor
104 reviews 104 reviews
57 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 2, 2013

I stayed here while on a business trip - this was my first trip to Monterrey and as a woman traveler from the US I was inundated with warnings prior to my departure - I was fortunate to stay here - This hotel is lovely and in a beautiful upscale area of Monterrey. The attached mall has wonderful shopping including... More

Was this review helpful? Yes 1
Edgar V, Director General at NH Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More

Mexico City, Mexico
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2013

I have stayed at least three times in this hotel in the last two years. The first time I Ithought it was pretty good, as it was new and comfortable an well located, adjacent to the top shopping mall in the city. What has happenned since then is almost unbelievable. Carpets are stained, plastic wood laminate floors swollen and damaged,... More

Was this review helpful? Yes 1
Edgar V, Director General at NH Monterrey, responded to this review

Dear Mr. David Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to... More

Owners: What's your side of the story?
If you own or manage NH Monterrey, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to NH Monterrey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Monterrey

Address: Av Jose Vasconcelos 402, San Pedro Garza Garcia 66268, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > San Pedro Garza Garcia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH Monterrey 3.5*
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Travelocity, Booking.com, Hotels.com, Orbitz, Priceline, Tingo, Cheap Tickets, Expedia, BookingOdigeoWL and Venere so you can book your NH Monterrey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
NH Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Other (12)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
217

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer