We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Monterrey

3.5 of 5 Av Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
NH Collection Monterrey
Professional photos View all
Browse nearby
NH Collection Monterrey
Write a Review

206 reviews from our community

Traveler rating
    88
    64
    31
    13
    10
See reviews for
27
20
5
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (40)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (44)
All months
Houston, Texas
Contributor
20 reviews 20 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for a couple nights attending a wedding in a weekend. The hotel has a great location inside a mall. Rooms have a very modern decoration feel. It met our expectations. We got a very good rate by hotel's price matching policy that included a 10% discount of the lowest price found. The only inconvenience is parking because it's in... More 

Was this review helpful? Yes
Los Angeles, California
1 review
3 of 5 stars Reviewed 2 days ago NEW

Th Hotel is not clean. The hall way are not clean. There was trash in the hallways. The executive lounge had very few items and of very poor quality. The staff brought a half a bottle of wine with a few glasses, a few tiny sandwiches and old cakes. The overall impression is that of a low level hotel.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stay here every time I'm in Monterrey. The hotel is in the best of locations and is very clean, safe and comfortable. It is attached to a very nice indoor shopping mall (Paseo San Pedro) with several restaurants.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Kevin Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

South Florida, Florida
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I must say i was expecting more from this hotel. I stay at NH quite often abroad and have always had good experiences. Sadly, this experience was just not great at all. First off, the water pressure and lack of hot water is astonishing, no matter how long you run the tap. All my colleagues had the same issue so... More 

Was this review helpful? Yes
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet... More 

Kansas City, Missouri, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled to Monterrey with my 11 year old daughter. We got the junior suite which is a very spacious 2 room suite with 1.5 bathrooms. The hotel is very nicely furnished in a contemporary style, the room had 2 flat screen TVs. WIFI is free and it works very well. The bed is very comfortable with plenty of pillows.... More 

Was this review helpful? Yes 1
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Mexico
Top Contributor
51 reviews 51 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are traveling for business in Monterrey or for leisure this is your hotel. The location is great based in the heart of the top zone in MTY. They have a very good GYM located in a higher floor, the rooms are wide, simple and classy. As for the food they include breakfast in the rate I hires and... More 

Was this review helpful? Yes
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Leuchter Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Houston, Texas
1 review
4 of 5 stars Reviewed November 7, 2014

The location and hotel were well placed and had many amenities extremely close. Rooms are very clean, comfortable for the price. Hotel is attached to a nice galleria with many shops and yes a Starbucks. Will surely stay here again.

Was this review helpful? Yes
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimado Huesped. Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro hotel.... More 

Huixquilucan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

a couple of weekends ago, my wife and I visited Monterrey while attending a wedding... We had been to Monterrey quite a few times before and stayed at other venues but we decided to give the NH Collection Monterrey a try as it was listed as the "hotel of choice" by the couple getting married. When we arrived to the... More 

Was this review helpful? Yes
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Sergio. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Collection Monterrey. We regret not being able... More 

Mengusovce, Slovakia
Contributor
18 reviews 18 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 3, 2014

I stayed at this hotel from 18 to 25 October and when I checked in they asked for a credit card to confirm my reservation. I asked if they were going to charge me and they said No. When I returned home I checked my bank statement and found I had been charged 400 dollars on arrival and paid the... More 

Was this review helpful? Yes 1
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for the inconvenience you have encountered after your stay here at NH Monterrey. We regret not being able to meet... More 

México
Top Contributor
183 reviews 183 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 31, 2014

Breakfast at the NH Restaurant is very good. They offer a very wide variety of choices as breakfast buffet. That includes healthy choices as fruits, nuts and juices. Coffee is good. Service is freindly and professional. Prices are extremely reasonable. The place is open and clean.

Was this review helpful? Yes
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NH Collection Monterrey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Collection Monterrey

Address: Av Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Collection Monterrey 3.5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Priceline, NHHotels, TripOnline SA, Travelocity, Despegar.com, Odigeo and Tingo so you can book your NH Collection Monterrey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
NH Collection Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
View from room (3)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (4)
Viewed
Dining (3)
Viewed
Family/play areas (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay