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Camino Real Monterrey

Hotel website
Avenida Diego Rivera 2492, Col. Valle Oriente, San Pedro Garza Garcia, Monterrey 66200, Mexico
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1 room 1 guest
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Camino Real Monterrey
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night. LIKES: modern design professional staff large room and bathroom large computer desk and comfortable chair fast elevators room as quiet as a tomb, aided by a 3 inch thick solid wood door (no kidding) very comfortable bed DISLIKES: computer desk was filthy (see photo) and had greasy finger prints as well several inches of black... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, thank you for the feedback you gave us. It will be very helpful to improve our services and guest satisfaction. Cordially. Stefano Kirnbauer Area Director stefano.kirnbauer@caminoreal.com.mx More 

Gold Coast, Australia
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel with a shopping centre and starbucks right next door. The rooms are clean the bed was comfortable with a nice layout the big hassle is checking out as it always seems like a long time and there is always a queue in the mornings

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director More 

Chicago, Illinois
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel and the location of the hotel is what made me go back. The hotel is nice but could use a nicer bar in the lobby. The rooms were a little dark. I stayed here for a conference and came back for a another night. Close to a lot of good restaurants, shopping center and a... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest; Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director More 

Houston, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel about once a year for the last 5-6 years. When I first started staying here I really liked it because it seemed new, had lots of amenities and was connected via walkway to the mall next door. I stayed again last week and had mixed feelings. The rooms are modern with very large bathrooms with... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director More 

El Paso, Texas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great service and staff, clean rooms nice pool on the 21 floor but has no view, comfortable beds, clean bathrooms with shower and bathtub what I dont like is that you need to pay $145 pesos about $9 dlls for wifi daily, the food is good but a kind of expensive

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director More 

Washington DC, District of Columbia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 9, 2015

This an excellent value. Nice; spacious; impeccable; excellent (but a little slow) service; very good breakfast with both Mexican and US type food. If you want a lot of luxury and can/want to pay it go somewhere else. Close to a shopping mall and nice restaurants. The wifi -like in most Mexican hotels- could be improved. The best value for... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. Thank you again and hope to host you in a near future. Stefano KirnbauerArea Director More 

Queretaro, Mexico
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 30, 2015

I have come to expect good service and quality amenities from big hotel chains and the Camino Real chain is no exception. This time, however, it fell short. The room was pretty nice, well furnished and quite modern. The bedding in general was good quality albeit a bit old (the velcro on the duvet was not sticking properly) and I... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. May I ask for your e-mail direction, so I can stay in touch with you? Thank you again and hope to host you in a near future. Stefano Kirnbauer Director Regional stefano.kirnbauer@caminoreal.com.mx. More 

Milwaukee, Wisconsin
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed June 23, 2015

Mold in the shower, a sink that barely drained, a hair dryer that only worked on low and only if it was facing straight up and a toilet seat that wobbled. Makes you wonder if anyone is paying attention. The breakfast looks nice (and the fruit was) but I had a flag someone down anytime I wanted coffee. I will... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. I have received the complaint for what happened today and We want to thank you for bringing to our attention the concern you had during your stay in our property. As always guest feedback like yours is very important to us. I honestly apologize for your discomfort. Our priority at Camino Real Monterrey is to maintain a high... More 

Travelers are raving about these San Pedro Garza Garcia hotels

McAllen, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015

This hotel is very modern and well designed with an incredible location but for some reason they have decided that is enough to get people to come. They have forgotten what it takes to get people to become customers. I can't understand why they don't offer valet parking to hotel guests. Even if it isn't free, it's a service that... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director More 

Cologne, Germany
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 31, 2015

I stayed at the Camino Real for 4 nights and arrived there in the evening. The staff who checked me in was neither friendly nor unfriendly. That applied actually to most of the staff, beside the waiters in the breakfast restaurant. The room was very spacious and the interior ok. Bathroom was also quite big, however not state of the... More 

Was this review helpful? Yes
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, thank you for the feedback you gave us. It will be very helpful to improve our services and guest satisfaction. Cordially. Stefano Kirnbauer Area Director More 

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