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Comfort Inn Monterrey Valle

Av Lazaro Cardenas No 1009 | Col Valle Oriente, San Pedro Garza Garcia, Monterrey 66266, Mexico
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Comfort Inn Monterrey Valle
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Comfort Inn Monterrey Valle
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55 Reviews from our TripAdvisor Community

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28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (20)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (14)
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Monterrey
1 review
1 of 5 stars Reviewed June 1, 2015

I stayed there for just one night. The hotel is clean but else is not very good,I didn't expect anything fancy but this is sub.standard. The breakfast is bad, even for a continental, and there aren't enough seats, you have to wait for a while before you find a free table. Also, I forgot my phone charger on the room,... More 

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san luis potosi
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 15, 2015

First, the bad: The ac is noisy and old. No timer, no temp control, et cetera The service is awful, no invoice (the girl from accounting apparently is never there), most (not all) of the people at reception are rude The rooms aren't clean, If you don't mind finding hairs in your pillows, you should be ok No exercise facilities... More 

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Travelers are raving about these San Pedro Garza Garcia hotels

Hermosillo, Mexico
Level Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed May 12, 2015

We stayed here for the location, and it was very near everything we wanted to see. We had the room 229 in the second tower. We had to walk thru a couple of stairs to catch the elevator, so I dont recomend this to a person with disabilities. The room was OK. It was large, with a king bed. Our... More 

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1 review
1 of 5 stars Reviewed January 28, 2015

Do not stay here, reception people are rude and not focused on the customer. Very bad service. The facilities are very old and it smells bad. Location is alright but it's best to look for other options.

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Mexico City, Mexico
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 9, 2014

This hotel is ok but merely meeting the expectations, there are plentiful options in San Pedro Garza García that have a better location and are cleaner than this hotel for the same. When i slept here i found a worm in the pillow and called the reception, they just changed the pillow and did not offer any explanation or said... More 

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san luis potosi
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed November 19, 2014 via mobile

Good location, below average service and facilities. It is cheap. Do not go when is hot or cold because you won't be comfortable. The ac units are very old and non functional. The last time I stayed there it was quite cold and the heating unit did not worked so I called, they sent a guy who fiddled with the... More 

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MarylinB
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed October 31, 2014

It needs improvement, urgently. Food is not so good, room service is only until 10pm but they stop answering the phone at 9pm, that happened to me 3 days in a row. Customer service is just average. The best thing I might say about it is location. In case you can not book another, this one is still an option.

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1 review
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 16, 2014

We stayed at Comfort Inn Monterrey Valle between Aug 29th - Sep 1st. On Aug. 31st we were packing and preparing to check out next morning. After checking and double-checking every inch of the room, we found out that WERE MISSING 500$ WE HAD STORED IN THE SAFE BOX. Next morning before checkout we complained at the front desk, and... More 

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Omar A, Manager at Comfort Inn Monterrey Valle, responded to this review
Google Translation

Estimado Sr. Cobos, agradecemos que por este medio nos haya notificado sus inquietudes, nosotros ya estamos en contacto con usted,... More 

Mexico City, Mexico
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 14, 2014

The fourth time I've stayed here. For the price (less than 1000 pesos), location (near 2 malls: San Agustìn and Valle Oriente; and the safe, upscale San Pedro, Garza Garcìa, with its downtown "Centrito" restaurants) and pleasant staff (they let me make long-distance calls from the desk, when my room phone wouldn't), well worth the money. Only a 15 minutes... More 

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Bengaluru (Bangalore), India
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 25, 2014

I was on short business trip to Monterrey in Decemeber 2013. Last minute booking, although I wasnt disappointed when I checked in to the rooms. Rooms are pretty spacious, clean and very kind staff who try to speak little English in this part of the world (Over all people of Mexico are indeed very kind and warm). Breakfast wasn't great... More 

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