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Comfort Inn Monterrey Valle

Av Lazaro Cardenas No 1009 | Col Valle Oriente, San Pedro Garza Garcia, Monterrey 66266, Mexico
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Comfort Inn Monterrey Valle
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Comfort Inn Monterrey Valle
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50 reviews from our community

Traveler rating
    5
    14
    14
    10
    7
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7
6
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27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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san luis potosi
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

First, the bad: The ac is noisy and old. No timer, no temp control, et cetera The service is awful, no invoice (the girl from accounting apparently is never there), most (not all) of the people at reception are rude The rooms aren't clean, If you don't mind finding hairs in your pillows, you should be ok No exercise facilities... More 

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Hermosillo, Mexico
Top Contributor
168 reviews 168 reviews
39 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for the location, and it was very near everything we wanted to see. We had the room 229 in the second tower. We had to walk thru a couple of stairs to catch the elevator, so I dont recomend this to a person with disabilities. The room was OK. It was large, with a king bed. Our... More 

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Travelers are raving about these San Pedro Garza Garcia hotels

1 review
1 of 5 stars Reviewed January 28, 2015

Do not stay here, reception people are rude and not focused on the customer. Very bad service. The facilities are very old and it smells bad. Location is alright but it's best to look for other options.

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Mexico City, Mexico
Contributor
20 reviews 20 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 9, 2014

This hotel is ok but merely meeting the expectations, there are plentiful options in San Pedro Garza García that have a better location and are cleaner than this hotel for the same. When i slept here i found a worm in the pillow and called the reception, they just changed the pillow and did not offer any explanation or said... More 

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san luis potosi
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 19, 2014 via mobile

Good location, below average service and facilities. It is cheap. Do not go when is hot or cold because you won't be comfortable. The ac units are very old and non functional. The last time I stayed there it was quite cold and the heating unit did not worked so I called, they sent a guy who fiddled with the... More 

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MarylinB
Top Contributor
90 reviews 90 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 31, 2014

It needs improvement, urgently. Food is not so good, room service is only until 10pm but they stop answering the phone at 9pm, that happened to me 3 days in a row. Customer service is just average. The best thing I might say about it is location. In case you can not book another, this one is still an option.

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1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 16, 2014

We stayed at Comfort Inn Monterrey Valle between Aug 29th - Sep 1st. On Aug. 31st we were packing and preparing to check out next morning. After checking and double-checking every inch of the room, we found out that WERE MISSING 500$ WE HAD STORED IN THE SAFE BOX. Next morning before checkout we complained at the front desk, and... More 

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Omar A, Manager at Comfort Inn Monterrey Valle, responded to this review
Google Translation

Estimado Sr. Cobos, agradecemos que por este medio nos haya notificado sus inquietudes, nosotros ya estamos en contacto con usted,... More 

Mexico City, Mexico
Top Contributor
79 reviews 79 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 14, 2014

The fourth time I've stayed here. For the price (less than 1000 pesos), location (near 2 malls: San Agustìn and Valle Oriente; and the safe, upscale San Pedro, Garza Garcìa, with its downtown "Centrito" restaurants) and pleasant staff (they let me make long-distance calls from the desk, when my room phone wouldn't), well worth the money. Only a 15 minutes... More 

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Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 25, 2014

I was on short business trip to Monterrey in Decemeber 2013. Last minute booking, although I wasnt disappointed when I checked in to the rooms. Rooms are pretty spacious, clean and very kind staff who try to speak little English in this part of the world (Over all people of Mexico are indeed very kind and warm). Breakfast wasn't great... More 

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San Ignacio, Belize
1 review
5 of 5 stars Reviewed April 23, 2013

Almost no latency with fast internet on the network here, however I got one of the only rooms without good wifi. The upside to this design is that the rooms are silent. As someone who works 50% of the time online, I required a more stable connection than what was available in my room at the end of the hallway.... More 

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