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Safi Royal Luxury Valle

Diego Rivera 555 Ote. | Colonia Valle Oriente, San Pedro Garza Garcia, Monterrey 66260, Mexico
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Safi Royal Luxury Valle
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Safi Royal Luxury Valle
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130 reviews from our community

Traveler rating
    60
    41
    16
    9
    4
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9
17
4
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valparaiso, Indiana
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here 6 times over the last 2 years and it is always very good. Staff at check in is excellent. They have arranged reliable taxi service for me several times and have made sure that everything I needed was taken care of. The decor in the rooms is outdated so that keeps it from being the very... More 

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Bogota, Colombia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

- Personnel is highly kind and make their best effort to make you comfortable during your stay. - Food is well prepared. - Lobby is very pretty and wide, but can be adapted a little for a waiting area due you have to wait stand if few chairs are occupated. - gym is very simple but you can work out... More 

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Washington, District of Columbia, United States
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed April 16, 2015

Don't be fooled by the shinny exterior and fancy lobby, the rooms and amenities are very outdated. If you call in advance they will put you on hold for ever until someone picks up the phone. They dont have any real taxi service. They staff is all over the place but they dont make you feel welcomed or at home.... More 

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Lansing, Michigan
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 14, 2015

Amazing piece of property. Right across from a huge mall and restaurant complex. This is one of the best hotels I have stayed in. Rooms are spacious and clean. The food is the hotel is fresh, but prices are high. There is a Starbucks across the street and a huge food court. Overall everyone was ver helpful and bilingual. Great... More 

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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 28, 2015

Five staff members behind check in counter and one might have limited conversational English. Very difficult to check in and understand that the breakfast buffet tickets will be slipped under your door by 10 p.m. that evening, amongst other directions. Nice buffet but don't expect to have any questions answered. The omelette makers do not know at least 12 words... More 

Was this review helpful? Yes 2
Midland, TX.
Top Contributor
80 reviews 80 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 21, 2015

The service, food, bar, drinks etc are all very good. The two problems I had with it is in the room. First, I was booked for a non-smoking room but immediately upon walking in I could smell the smoke. A friend that dropped by my room asked me why I had a smoking room. The second problem was thin walls.... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015

Overall the hotel is OK, but it is permeated with cigarette smoke. Even a non-smoking room reeks. Hotel staff offers to clean and freshen your room, but the smoke has penetrated the walls, curtains, carpet, and furniture. Running the AC constantly helps a tiny bit, if you don't mind being cold. If you're sensitive to smoke, be aware before staying... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

This is a beautiful hotel in the business district of Monterrey. The staff are gracious and very helpful. You will get an excellent complimentary breakfast in elegant surroundings. Your room will be comfortable and spotlessly clean. I strongly recommend this hotel for its quality service and prices. However, Señor Safi, you have to change your TV services. Monterrey, as you... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Top Contributor
51 reviews 51 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 11, 2015

It has been just over a year since I stayed at this hotel last. This time, I was in room 328, which was disappointing. There was only one small window in this room, and you weren't able to see outside at all due to a wall just on the other side of the window. I literally didn't know if it... More 

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Toronto, Canada
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 16, 2015

Pros: -The property is stunning, particularly the common areas. -The hallways also very clean and the housekeeping staff takes pride in their work. -Rooms VERY clean, super comfortable bed - nice white sheets (would forego the cover) -Quiet and clean -Beautiful restaurant and bar - the food yummy - buffet -Efficient and tasty room service - Excellent laundry service -... More 

Was this review helpful? Yes 1
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