We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Monterrey Valle

GreenLeadersSilver level
Ave Lazaro Cardenas 3000 | Esq Dr Alt Valle Oriente, San Pedro Garza Garcia, Monterrey 66269, Mexico
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Monterrey Valle
View Map
Add Photo Write a Review

192 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Missouri City, Texas, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel on the last three visits to Monterrey. It is a very clean hotel. However, in January they are remodeling the lobby and restaurant. Therefore, a little confusing to check in. I like the security. You need your room key to operate the elevator. Your room key will only allow access to your floor. The... More 

Helpful?
Thank Javier M
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review

Thank you for taking the time to let us know our strenghs and areas of opportunity. We´d be very excited to welcome you in your next stay in our city so you can see the results of our finished remodeling project. More 

Guadalajara, Mexico
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed January 4, 2016

I booked this hotel just 5 days before my arrival. I booked directly from their website and there was no indication, note or warning whatsoever that the hotel was under construction. The moment I arrived I realized the hotel is under heavy renovations, and there were people working on the lobby; and the renovations had begun several days before I... More 

Helpful?
Thank Pollescu
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review

We really apologize for this situation that you experienced during your recent stay with us. Our remodeling is only in the bar area and front desk but we know that the first impression was uncomfortable. We really appreciate the time that you took to give us your comments and we are of course, taking them into consideration. This remodeling is... More 

Travelers are raving about these San Pedro Garza Garcia hotels

Paris, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

First time in Mexico and my first stop was in Monterrey. I can't really talk about the localisation, cause my friends always came to pick me up with a car... The rooms are awesome, big size, like I will never found in Europe, great shower and really quite. The air conditioned worked perfectly and in this city it's important. I... More 

Helpful?
Thank Angélique L
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review
Google Translation

Siempre es agradable recibir comentarios positivos ya que nos motivan y comprometen a seguir mejorando y mantener nuestras fortalezas en... More 

Pune, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 9, 2015 via mobile

Today, private event with a music band is going on till midnight in the hotel! And it is very close to my room. Impossible to take rest. Is that a business hotel or a discotheque? Really not acceptable. I will never repeat this mistake. And I would also add that the breakfast is very bad.

Helpful?
Thank Bruno_U59
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review
Google Translation

Lamentamos que este incidente marque la experiencia que pudo haber tenido durante su estancia, no es usual tener este tipo... More 

Tijuana, Mexico
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 28, 2015

Stayed at this hotel in Monterrey, Mexico. Its upscale, but lacks style. Rooms are dated, they dont turn on the AC untill you get to your room. so its hot beware. The bathrooms have rain showers thats good, but the toilet is so small and close to the ground, its awful. The buffet is 180 pesos. and its not good,... More 

Helpful?
Thank laredo2015
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review

tThank you for the time and share this comments, all the opinions for our guest are so important to us and we took the necessary action to find the best experiences to our guest. We hope see you soon in your next city visit. More 

Miramar Beach, Florida
Level Contributor
166 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed August 20, 2015

This is about as a "bare bone" business hotel as you can get. Service was good but the overall hotel is just missing that extra considering the price rate the hotel charges. Rooms were clean but many worn and stains on the carpet. Something spilled on bathroom door and not cleaned. Sheets are average quality. I guess location is the... More 

Helpful?
Thank USShredder
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review
Google Translation

Cada comentario quer recibimos de nuestros clientes son muy importantes para poder encaminar nuestras acciones a nuestras áreas de oportunidad... More 

York, South Carolina
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 10, 2015

We chose this hotel because of its location and reasonable price. Check in was very efficient and friendly. The large rooms are a bit worn in spots but nothing to get overly concerned about. They are very clean and have all of the necessary amenities. Unlike many of the other local restaurants, breakfast was not free. The buffet for breakfast... More 

Helpful?
Thank tonybz
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review
Google Translation

Es un gusto recibir buenos comentarios y esto nos compromete a seguir trabajando para lograr la satisfacción de nuestros huéspedes. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 27, 2015 via mobile

Breakfast is not as good as the others. The location is actually remote. But it's okay for business. And I am surprised about the price, it's quite expensive consider its location. The exchange rate for peso is much less than in the bank. In general it can only be considered as express other than Novotel at other places.

Helpful?
Thank Angela Z
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review
Google Translation

A cada comentario que nos brindan se les pone especial atención para poder tomar acción en cuanto a nuestras áreas... More 

Prague
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed May 24, 2015

first time in Mexico, first time in Monterrey! Unforgettable 5 days with good friends, good food, good drinks, beautiful nature, perfect art, new ideas, industrial heart of Mexico, JUST the place to be

Review collected in partnership with Novotel Hotels

Helpful?
Thank Daniel M T
Estibaliz B, Director de Recepción at Novotel Monterrey Valle, responded to this review

More 

Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Hotel & grounds (3)
Viewed
View from room (7)
Viewed
Dining (3)
Viewed
Room/suite (12)
Viewed
Bathroom (4)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Pool/beach area (10)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (20)
Viewed
Dining (10)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (7)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near San Pedro Garza Garcia
1.9 mi away
NH Collection Monterrey
NH Collection Monterrey
#1 of 11 in San Pedro Garza Garcia
4.0 of 5 stars 386 reviews
0.4 mi away
Safi Royal Luxury Valle
Safi Royal Luxury Valle
#3 of 11 in San Pedro Garza Garcia
4.0 of 5 stars 192 reviews
0.0 mi away
Hotel Ibis Monterrey Valle
Hotel Ibis Monterrey Valle
#27 of 95 in Monterrey
3.5 of 5 stars 167 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Fiesta Inn Monterrey Valle
Fiesta Inn Monterrey Valle
#2 of 11 in San Pedro Garza Garcia
4.0 of 5 stars 132 reviews
1.2 mi away
Comfort Inn Monterrey Valle
Comfort Inn Monterrey Valle
#11 of 11 in San Pedro Garza Garcia
3.0 of 5 stars 69 reviews
1.9 mi away
Safi Royal Luxury Towers
Safi Royal Luxury Towers
#8 of 95 in Monterrey
4.0 of 5 stars 237 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay