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Holiday Inn Monterrey Valle

3.5 of 5
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Av Lazaro Cardenas 2305 | Residencial San Agustin, San Pedro Garza Garcia, Monterrey 66260, Mexico (Formerly Wyndham Casa Grande Monterrey)
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1 room 1 guest
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Holiday Inn Monterrey Valle
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (27)
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    (22)
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    (14)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I love this Hotel. The rooms are always really clean. Compared to other hotels in this area the rooms feel newer and cleaner. The WiFi is the fastest and most stable that I've experienced in Monterrey. If there is one thing that I would complain about it's the slow check out times. But the truth is every hotel in Monterrey... More 

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San Antonio, Texas
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed in this property since it was the Radisson Casa Grande and then the Windham and now the holiday Inn, like it because the price is right with a great location. The hotel does need some updating in the bathroom area, bed and pillows (8) are comfortable room temperature nice and cold, cleanliness was not and issue, but it... More 

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Carlos C, General Manager at Holiday Inn Monterrey Valle, responded to this review

Dear Guest, We really appreciate the time you took to share your opinion, the whole staff at the property is proud to see this kind of comments and they are committed to keep trying their best. We hope to see you soon, will be a pleasure, please do not hesitate to contact us if you need further assitance Best Regards!... More 

Rexburg, Idaho
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable beds, nice atmosphere, good housekeeping staff. The breakfast is pretty good, your typical omelet bar and buffet. Only complaint was very slow service in the restaurant in the evening, and they ran out of towels at the pool in the evening. We were there with a wedding party and they gave us a very good rate. Close to shopping... More 

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Carlos C, General Manager at Holiday Inn Monterrey Valle, responded to this review

Dear Guest! We really appreciate, the time you took to share your comments, we are working hard to exceed your expectations at the restaurant, and the pool area. We hope to have you back soon, will be a pleasure to assist you once again. Best Regards! Carlos Castro General Manager Holiday Inn Monterrey Valle More 

Michigan Center, Michigan
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed July 18, 2015

I stayed here for business this month. Location is good for business. Other than that the experience was between average and poor. The hotel is dated. There is little or no water pressure in the shower.

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IHGCare, Guest Relations Manager at Holiday Inn Monterrey Valle, responded to this review

Dear nomadforeverandever, Thank you for taking the time to post a review about your stay with us. We are pleased to know that you found our location to be good. However, we would like to apologize for falling short of your expectations regarding our facilities and bathrooms. Reviews like yours are very valuable as they enable us to target areas... More 

Travelers are raving about these San Pedro Garza Garcia hotels

Mexico City, Mexico
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 10, 2015

This hotel is conveniently located, especially for doing business; however you can see that this facility is aging... in my bathroom, bathtub had really a hard time draining the water every time I showered. Also, when I used one of the Conference Rooms, it wasn´t well lit and hotel staff couldn't fix this. In general, an average stay, good enough... More 

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IHGCare, Guest Relations Manager at Holiday Inn Monterrey Valle, responded to this review

Dear jose_a_rojas, Thank you for selecting our hotel for your recent trip to Monterrey and for writing a review about your stay. We appreciate the comments you made regarding our good location. We also thank you for giving us a high rating in terms of service. On the other hand, we sincerely apologize for not meeting your expectations with regards... More 

Mexico city
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

I travel to Monterrey about twice every month and I have chosen this hotel as my hub for my business trips. I have been there 15 nights already this year. The personnel at the front desk is very kind and attentive, they cater to all of your needs, always with a smiling face even late at night when I usually... More 

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Troy, Michigan
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

Good, clean and updated hotel. The free wifi is also fast (10mbps) which is above average than most. Very close to the shopping mall and restaurants in the San Pedro area. The gym is ok, but I would recommend Dumbbells. The rooms were clean and quiet.

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Darnestown, Maryland, USA
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 27, 2015

I stayed at the Holiday Inn Monterrey Valle for a business conference in late February. This former Wyndham hotel is much nicer than I expected. The front desk staff were very friendly and efficient, the lobby was welcoming, and my room was clean and well equipped. The restaurant overlooks the pool and features a breakfast buffet that includes several meat... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 9, 2014

Rooms are very spacious and comfortable even with rooms facing the street. The Holiday Inn has really improved on this property since it was the Wyndham. Beds are super comfortable and the staff is very polite and friendly.

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Guatemala City, Guatemala
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 9, 2014

We stayed in this hotel during a 4 day's seminar and the experience was awful. There are so many complains about this , so I'll start by the room. The room smelled bad , humidity was present in every corner of the room and the TV remote didn't work. The food was decent, but the service was probably the worst... More 

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IHGCare, Guest Relations Manager at Holiday Inn Monterrey Valle, responded to this review

Dear Khazimba Z, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More 

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