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All 11 San Pedro Garza Garcia hotels

Presidente Inter-Continental Monterrey

4.0 of 5 Hotel   |   Jose Vasconcelos 300 Oriente, San Pedro Garza Garcia 66260, Mexico
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Presidente Inter-Continental Monterrey

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61%
Certificate of Excellence 2013
A recent review
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109 people have reviewed this hotel

Traveler rating
    28
    37
    31
    3
    10
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3
10
9
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Denver, CO
Top Contributor
250 reviews 250 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is fantastic, the views of Chipinque are gorgeous, and the staff does everything they can to make you comfortable. I stay here often and enjoy the hotel. I believe the building needs to be remodeled and some good maintenance would be welcome: for example, the door of the steam room in the men's locker room needs work. But... More

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Mauricio Babilonia, Thank you for contacting the Presidente InterContinental regarding your experience during your recent stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. The hotel is in process of a renovation. Once again, we appreciate... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2014

The entire staff here are extraordinary they provide excellent service. This hotel sits in a great part of Monterrey. The hotel has a beautiful view of the city and is near hospitals and shopping district. The only bad thing about this hotel is the old carpet smell in the floor. Needs to be remodel that is the only negative thing.... More

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting TripAdvisor regarding your experience during your recent stay. We appreciate you taking the time to make us aware of your experience during your recent stay. Regarding the carpet odor, I am glad to inform you that we are in a renovation process and includes to change carpets. During your next visit hope you will notice this... More

Geneva, Switzerland
Top Contributor
63 reviews 63 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 20, 2014

Very nice hotel with beautiful pool and gorgeous outdoor fountain in the garden that offers outdoor seating and pretty view of the mountains. The pool is very pretty but not in the sun. Very relaxing nonetheless. There is a mall across the street with a variety of small stores and plenty of restaurants, a clinic and doctor too. The hotel... More

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you very much for your comments regarding your experience during your last stay at Presidente InterContinental Monterrey. Your comments are welcome to improve quality in service. We appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Presidente InterContinental... More

Sao Paulo, SP
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 8, 2014

The hotel didn't follow the standards we saw in the chain in other cities, despite the attention and hospitality the room, at least in the first floor, is old fashion with carpet, curtain and bath from 80's. O hotel não segue os padrões que vimos na cadeia em outras cidades, apesar da atenção e hospitalidade o quarto, pelo menos no... More

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting TRIPADVISOR regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to the hotel´s age. It is our goal to consistently provide superior service and our room renovation started last year with two levels. During... More

Philadelphia
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 3, 2014

Having booked a meeting in the past at the Camino Real Monterrey (close to the Intercontinental), it was decided to try a different venue and go with the Intercontinental. The bonus with staying at the Intercontinental (for many) is that you're able to earn Holiday Inn (IHG) reward points. I coordinated a meeting for the middle of November 2013 online... More

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting TRIPADVISOR regarding your experience during your recent stay at our Hotel. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to the Wi Fi Internet Service. It is our goal to consistently provide superior service and accommodations and your comments are... More

Evans, Georgia
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 25, 2013

I stayed in this hotel for business purpose. The breakfast was really great with various selections. This is much better than many hotel at the same rating in the United States. I would book this hotel again when I return to Monterrey for business.

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Presidente InterContinental Monterrey a leader in excellence. Once again,... More

Ithaca, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 24, 2013

This was my second visit to the Intercontinental in a couple of months. I should have realized after my first visit and reading reviews, that I should have found a different hotel. This isn't really a business friendly hotel. The internet connection was spotty at best. At my first visit, they said it was because it was raining. There is... More

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting TripAdvisor regarding your experience during your recent stay at the Presidente InterContinental Monterrey. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to internet conectivity, the rooms update and Fedex delivery package . It is our goal to consistently provide superior... More

Travelers are raving about these San Pedro Garza Garcia hotels

Chicago, Illinois
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 12, 2013 via mobile

I have stayed in this hotel numerous times but in this occasion I was charged a night when doing my reservation. When I checked out that charge was not considered. A few weeks later and numerous calls I still don't have an answer to my request of reimbursement. The hotel I good in general but they don't have a clue... More

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting TRIPADVISOR regarding your experience during your recent stay at our hotel. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to resolving this bill issue. It is our goal to consistently provide superior service and accommodations and your comments are very... More

Chino Hills, California
Contributor
19 reviews 19 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 9, 2013 via mobile

I have my shares of intercontinental hotels, this one by far is the most dated one. Shower head weak., dated carpet,.smelly AC, a mini bar that can't fully open. The porter r friendly but reception really needs to show some appreciation ( I am platinum elite member..) no welcome , no chocolate , no welcome at all like I experienced... More

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting TRIPADVISER regarding your experience during your recent stay at Presidente InterContinental Monterrey. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to lack of recognition to as an IHG Club Reward Platinum Member. It is our goal to consistently provide superior... More

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

I stay here usually for 1-2 nights when I'm in Monterrey on business. It aspires to being a prestigious five-star hotel, and it probably was some years ago. It's looking a little tired these days. I believe the rooms are gradually being remodelled. Mine (number 214 overlooking the garden and pool area, which is the best side to be on)... More

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Thank you for contacting the Presidente InterContinental Monterrey regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced with the way your meals were cooked. It is our goal to consistently provide superior service and accommodations and your comments are... More

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Additional Information about Presidente Inter-Continental Monterrey

Also Known As:
Presidente Intercontinental Monterrey Hotel
Presidente Intercontinental Monterrey Hotel Monterrey
Intercontinental Monterrey
Presidente Inter-Continental Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Address: Jose Vasconcelos 300 Oriente, San Pedro Garza Garcia 66260, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > San Pedro Garza Garcia
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 11 hotels in San Pedro Garza Garcia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Presidente Inter-Continental Monterrey 4*
Official Description (provided by the hotel):
The Presidente InterContinental Monterrey offers modern style and impeccable service, which makes it the ideal destination for business travelers. Located in the middle of the business district of Monterrey, the hotel is also near points of interest such as the Museum of Mexican History, the Huasteca Canyon and the Museum of Contemporary Art. ... more   less 
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