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Presidente Inter-Continental Monterrey

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Jose Vasconcelos 300 Oriente, San Pedro Garza Garcia, Monterrey 66260, Mexico
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Presidente Inter-Continental Monterrey
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Odense, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ok hotel, good beds, good breakfast. Outside pool quite dirty though. A large mall across the road (walking distance) with plenty of restaurants. The hotel is located in one of the better areas in Monterrey - but you still need to be careful at night.

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Thomas I from Denmark; Thank you for your comments in reference to your experience at Presidente InterContinental Monterrey during your last stay. We are pleased to know that you enjoyed our service. Once again thank you very much, Sincerely Armando García General Manager More 

Brooklyn, Michigan
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

I like this hotel a lot, great service, the lication is fantastic and make everything very easy to reach. The breakfast buffet is amazing full of local dishes and food cook on site, they have great menudo, tamales and fresh tortillas.

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear John A: Thank you for your comments in reference to the Presidente InterContinental Monterrey. We are pleased to know that you enjoy our service. Hope to welcome you in a near future, Sincerely Armando García General Manager More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelling for business with my boss and one business partner (May 2015). I agree with other travelers which consider this hotel outdated as the decoration & furniture looks from the 80's. In my room, I felt the bed was somehow a little stiff for my taste and AC was quite loud. The hotel in general wouldn't mind having some renovation.... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Alejandro Franc, Thank you for your comments regarding your last stay at Presidente InterContinental Monterrey. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Hotel is in the process of a major room renovation in order to updated it. Once again, thank you very much. Sincerely, Armando Garcia General... More 

Peoria, Illinois
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel needs updating, but it was adequate for my business trip. I stayed in the ground floor and the room was older and very humid. Staff was friendly and the location was close to some great restaurants. Would stay somewhere else next time but my company has a contract with this hotel so I have to stay here.

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Courtney: Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We´ll review the issue regarding the humidity. Once again thank you for you comments. Armando Garcia General Manager More 

Buenos Aires, Argentina
1 review
1 of 5 stars Reviewed 3 weeks ago

TripAdvisor Team. Any option to rate something like "Scary Terrible"? I feel like I just did my check in 30 years ago in a "5 star" hotel . We are in 2015 not 1985 . Old old old, towels smell old, the room looks, all smell old. This is almost 200usd rate? Insane. Hope IHG close this for renovation asap.... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Leonardo P from Buenos Aires, Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. We appreciate the feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. Sincerely, Armando García General Manager More 

Travelers are raving about these San Pedro Garza Garcia hotels

San Antonio, Texas
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 31, 2015

I am sure this was one of the best hotels in town 30 years ago! Today, it is a little outdated (furniture, bathrooms, amenities, restaurants), but the service is good. It could use a renovation and the food quality needs to improve. Overall a nice stay, but hard to rate above "average."

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Alberto S, from San Antonio, Thank you for your comments regarding your last experience at Presidente InterContinental Monterrey, We are glad to know that you enjoy our service. Also we are pleased to inform you that our hotel is the process of a major room renovation. Hope to have the opportunity to welcome you again in a near future.... More 

Salzburg, Austria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Stayed for 10 days and had a wonderful time. The room was nice, clean and neat. The bed made my dreams feel like everlasting. The full service was top. I stayed here for about 6 or seven years but just now came to the idea to write a comment. Whene I was there there was a Hungarian week in the... More 

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ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear peeterChef, Thank you for your recent correspondence regarding Presidente InterContinental Monterrey. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to... More 

Torreon, Mexico
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed May 27, 2015

My husband and I stayed in this hotel for 2 nights, the rooms are ok, the decoration is very simple, rooms should be renovated. Overall, rooms are OK, comfy beds and they have all you need. The weather in Monterrey is really wet, sometimes I felt the A/C was not enough for refreshing the room. The bar in your room... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Yazlechuga, Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due servibar charged erroneously. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Sao Paulo, SP
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

this is my 3rd or 4th stay in this hotel, always in business trips and I think it is a good option for business travelers, with quiet rooms, a good restaurant and a well served breakfast and a nice staff. The neighborhood is good with a small mall and restaurants that you can go walking without big concerns about the... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Jayme_Nunez: Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. Your opinion is very important to us.. Once again, thank you very much, Sincerely, Armando García General Manager More 

London
Level Contributor
116 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed May 17, 2015

Check in started it all off, took about 20 minutes to check in with the lady shouting into her phone 'do we have a clean king?' repeatedly. Finally they found me a room. After a mediocre meal in the bar, I went upstairs and my room key didn't work - tried a couple of times and then a gentleman opened... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear NikkiG from London, Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. Your opinion is very important to us, due it is the only way that this situations like not efficient check in, key not working properly can repeat with future guests.. We are pleased to inform that a major room renovation is in process at... More 

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