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Presidente Inter-Continental Monterrey

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Jose Vasconcelos 300 Oriente, San Pedro Garza Garcia, Monterrey 66260, Mexico
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1 room 1 guest
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Presidente Inter-Continental Monterrey
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located very nicely. It is close to a big and modern mall. It has very spacious rooms however the interior of the rooms plus the state of bathroom is outdated. Breakfast buffet offers lot of choice. Overall I do believe the hotel is compared to the state a bit overpriced. Based on location I would pick the... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Pieter R; Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. We are glad to inform you that a room renovation is in process at this moment. Hope to have the opportunity to welcome you again in a near future, Sincerely, Armando García General Manager More 

Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Intercontinental for a short business trip and although I love the Intercontinental brand, I was slightly dissapointed. The service was good, just not the level I expect from the brand. I stayed at the executive level. The hotel is pretty dated, the rooms are quite big but definitely showing their age. The breakfast buffet at the executive... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear MrGWTraveler, Thank you for your comments regarding your experiencie at Presidente InterContinental Monterrey. They are very important to us in order to improve quality and service. Once again, we appreciate you taking the time to contact us. We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your... More 

Krakow, Poland
Level Contributor
106 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spend one week for business in this hotel. The hotel is ok, the rooms are in old style, but very large and with a lot of equipment's. The wifi is well working in all the hotel. They have 2 restaurants and one of them serve meat who is really exceptional. Often during the week-end the have weddings, or parties,... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Jerome A, Thank you for your comments regarding the Presidente InterContinental Monerrey. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Hope to have the opportunity to welcome you back in a near future, Sincerely, Armando Garcia General Manager More 

Mexico City, Mexico
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for business at the hotel. I arrived late morning, checked in, left my luggage and organized my clothes in the room and then went out to attend my work meetings. The room was very nice and comfortable. I returned by 9pm but when I tried to open the door of my room, key did not work. I tried... More 

Was this review helpful? Yes 1
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Cholupo, Thank you for choosing InterContinental Presidente and our apologies for the situation faced re-rent your assigned room. Rest assured that we will work in order to make sure this situation will not happen again with future customers. Also it is gratifying that our reception staff could give a quick response to this fact. Thank you very much for... More 

Df
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent one night for business. The room and the hotel were great, clean, luxury and comfortable. The restaurant is terrible. Many people, but not attending customers. I needed to stand up and look for sugar, coffee, etc. Meals are not good at all.

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear AngelH, Thank you for your comments regarding your experience at Presidente InterContinental during your last stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced during the breakfast. The feedback we receive from our guests enables us to target problem areas and take the necessary... More 

Miami, Florida
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed July 22, 2015

The lobby is fine, but that's where the niceness ends. My room was worn out...dirty front door, rotted out bathroom door, damp and musty room, hallway windows had graffiti scratched into them, etc. Not nice, and definitely not worth the price. This is what I expect from a decades old roadside motel in the middle of nowhere, not an Intercontinental... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear QDC, Thank you for your comments regarding your experience at Presidente InterContinental Monterrey. We apologise for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We are glad to inform you that a major room renovation is taking place at this moment. Once... More 

Travelers are raving about these San Pedro Garza Garcia hotels

Cancun, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2015

The food is very good,but everything else is bad.its very old,the the service is horrible!we asked for dinner in our room,and it tooked 50 min to arrive!!!the "best room" was like the worst! It needs to recover,but the enviroment was great!

Was this review helpful? Yes 1
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear emiptacun: Thank you for contacting the Presidente InterContinental Monterrey regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to the edge of the hotel and the delay on the Room service. It is our goal to consistently... More 

Odense, Denmark
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 2, 2015

Ok hotel, good beds, good breakfast. Outside pool quite dirty though. A large mall across the road (walking distance) with plenty of restaurants. The hotel is located in one of the better areas in Monterrey - but you still need to be careful at night.

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Thomas I from Denmark; Thank you for your comments in reference to your experience at Presidente InterContinental Monterrey during your last stay. We are pleased to know that you enjoyed our service. Once again thank you very much, Sincerely Armando García General Manager More 

Brooklyn, Michigan
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015 credit card Amex Card Member Review

I like this hotel a lot, great service, the lication is fantastic and make everything very easy to reach. The breakfast buffet is amazing full of local dishes and food cook on site, they have great menudo, tamales and fresh tortillas.

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear John A: Thank you for your comments in reference to the Presidente InterContinental Monterrey. We are pleased to know that you enjoy our service. Hope to welcome you in a near future, Sincerely Armando García General Manager More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 28, 2015

Travelling for business with my boss and one business partner (May 2015). I agree with other travelers which consider this hotel outdated as the decoration & furniture looks from the 80's. In my room, I felt the bed was somehow a little stiff for my taste and AC was quite loud. The hotel in general wouldn't mind having some renovation.... More 

Was this review helpful? Yes
ARMANDO G, General Manager at Presidente Inter-Continental Monterrey, responded to this review

Dear Alejandro Franc, Thank you for your comments regarding your last stay at Presidente InterContinental Monterrey. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Hotel is in the process of a major room renovation in order to updated it. Once again, thank you very much. Sincerely, Armando Garcia General... More 

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