We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quinta Real Monterrey

Hotel website
Diego Rivera 500 | Fraccionamiento Valle Oriente, San Pedro Garza Garcia, Monterrey 62260, Mexico
Book on
TripAdvisor
Trusted partner. We work with Preferred Hotels.. to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Quinta Real Monterrey
Professional photos View all
Browse nearby
Quinta Real Monterrey
Add Photo Write a Review

154 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    43
    21
    22
    5
See reviews for
19
16
10
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (35)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (41)
All months
Orlando, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 9, 2015

Luxury on top of luxury - and I was in a basic room. I stayed here while on business in Monterrey and was simply blown away. Where to start: The Room: I was in a basic room, but basic is only relative. The room was huge, well appointed complete with a fabulous bathroom and beautiful period paintings. I had arrived... More 

Was this review helpful? Yes
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Manager Area More 

Houston, Texas
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel is absolutely gorgeous and the rooms are very clean and also very pretty. The location, in the wealthy San Pedro district, is very safe in addition to being conveniently situated across the street from a modern mall where we enjoyed our morning coffee and pastry sitting outside at Starbucks. The staff is very professional, friendly, and bi-lingual (a... More 

Was this review helpful? Yes
mty-dirgeneral, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. We will give a prompt follow up. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Regional Director More 

Hefei, China
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 13, 2015

Hotel and rooms are simply beautiful. Hotel has lots of potential. Hotel was fully booked and I arrived late in the evening. This probably explained why I had issues with my room. I asked for a king room, but they only had a double left. Room was at 15degree celcius when I arrived... I froze all night due to the... More 

Was this review helpful? Yes
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You for taking the time to give us your feedback. Feedback like your is very import to us. We will work on it, to increase our quality service. We hope to host you again in a near future. skirnbauer@quintareal.com Area Director More 

Buenos Aires, Argentina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 5, 2015

Hotel is on great location but have many issues with A/C, not so smiley faces or happy employees, and there are always small details that disappoint guests as broken elevators that are not being fixed so expect extra walking. Also they do not exchange dollars so come with cash for taxis.

Was this review helpful? Yes
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director More 

Winnipeg, Canada
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 4, 2015

The Quinta Real has some decadent features- the hotel is luxurious, the rooms are very comfortable, the pool is lovely and generally I noted good amenities and products. Unfortunately the service is not great. I spent 20 minutes at check-in and yet when I got to my room, they had forgotten to get me to sign something. They forgot to... More 

Was this review helpful? Yes
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You for taking the time to give us your feedback. Feedback like your is very import to us. We will work on it, to increase our quality service. Would you be so kind and make a contact with me, to make it the issue? I will be glad to take care of it, personally. We hope to... More 

Cambridge, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 18, 2015

Lovely Hotel with an excellent spa and very ornate indoor swimming pool and Gym. Staff exremely friendly and accommodating. Special mention has to be made of Angel Martinez, one of the assistant managers who will often go way beyond the call of duty to see to your needs. Super guy; extremely warm and friendly. Rooms were very comfortable with the... More 

Was this review helpful? Yes 1
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. We will give a prompt follow up. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Regional Director More 

Monterrey, Mexico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 5, 2015

Well located, with a colonial arquitecture design, is in the financial district of Monterrey (san pedro), you have 2 shopping malls close by, several restaurants, night clubs, and dines, easily connects to the mains highways to several districts and downtown, and very important! well secure district, surround by hotels and corporative towers.

Was this review helpful? Yes
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You for taking the time to give us your feedback. Feedback like your is very import to us. We will work on it, to increase our quality service. We hope to host you again in a near future. skirnbauer@quintareal.com Area Director More 

Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 25, 2015

Located in best part of town with plenty of restaurants in the area and mall across the street. No worries when walking in the neighborhood at any time. Great service and comfortable rooms would stay there again. Angel Hernandez was great help when I needed FedEx packages delivered to hotel.

Was this review helpful? Yes 1
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest: Thank for choosing Quinta Real Monterrey. We hope to host you again in a near future. Stefano Kirnbauer Area Director More 

Morelia, Mexico
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 16, 2015

My husband is VIP with Expedia, and this hotel was on this category so we decided to book with them, but we only receive the upgrade of the room, just that. Not any other amenities , not welcome card or fruit or breakfast nothing. Other hotels give appetizers as courtesy. They should renew the towels for sure, provide with a... More 

Was this review helpful? Yes
istvan59, Director General at Quinta Real Monterrey, responded to this review
Google Translation

Estimada Huésped. Agradezco su comentario, referente a su última estancia en este bello Hotel. De antemano le agradezco su comentario,... More 

2 reviews
1 of 5 stars Reviewed February 15, 2015 via mobile

Staff have a terrible actitud, poor customer service. There were no bell boys she we arrived to the hotel, our room was not ready when we arrived, we have to wait 2 hours in the lobby, you have to ask every 20 minutes because the dint have the courtesy to let you know when you room is ready. The waitress... More 

Was this review helpful? Yes
Nicolás G, Customer care at Quinta Real Monterrey, responded to this review

Dear Guest; I have received the complaint for what happened during your stay at Quinta Real Monterrey and we want to thank you for bringing to our attention the concern you had during your stay in our property. As always guest feedback like yours is very important to us, and I honestly apologize for your discomfort. Our priority is to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Room/suite (16)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (17)
Viewed
Dining (8)
Viewed
View from room (2)
Viewed
Pool/beach area (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near San Pedro Garza Garcia
3.0 mi away
NH Collection Monterrey
NH Collection Monterrey
#1 of 11 in San Pedro Garza Garcia
4.0 of 5 stars 292 reviews
3.2 mi away
Safi Royal Luxury Valle
Safi Royal Luxury Valle
#2 of 11 in San Pedro Garza Garcia
4.0 of 5 stars 143 reviews
3.1 mi away
Camino Real Monterrey
Camino Real Monterrey
#3 of 11 in San Pedro Garza Garcia
3.5 of 5 stars 208 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Habita MTY
Habita MTY
#6 of 11 in San Pedro Garza Garcia
3.5 of 5 stars 92 reviews
2.4 mi away
Safi Royal Luxury Towers
Safi Royal Luxury Towers
#11 of 93 in Monterrey
4.0 of 5 stars 188 reviews
2.7 mi away
Hotel Mision Monterrey Historico
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay