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Grand Mercure Apartments Twin Waters

Certificate of Excellence
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80 North Shore Road | Sunshine Coast, Mudjimba, Queensland 4564, Australia (Formerly Grand Mercure North Shore Twin Waters Apartments)
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Best prices for: 1 room 1 guest
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Grand Mercure Apartments Twin Waters
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Grand Mercure Apartments Twin Waters
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296 reviews from our community

Traveler rating
    130
    116
    35
    11
    4
See reviews for
206
51
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (71)
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Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

This resort seems to have so much to offer, we stayed in shoulder/low season so not everything was operational, but we could see the facilities would be great in high season.. The apartment we had was lovely and roomy with a logoon view but it was tired and in need of a refurb, especially the bathroom. The buffet restaurant was... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at The Grand Mecure over the Xmas break - very relaxing holiday the apartments are high quality surrounded by beautiful Australian native gardens. Lots of activities for the children to enjoy at Twin Waters/ Mudjimba beach & Maroochydore River are within walking distance great holiday destination.

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Melbourne, Australia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The area is beautiful but the apartment/accommodation was very disappointing and poor value for money. When you pay a decent amount of money it is disappointing to stay in an apartment that is not clean, especially the balcony area where we effectively had to clean our feet after walking out there. Other things like being unable to work the oven... More 

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Petrie, Australia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Initial disappointment at the Studio we'd been allocated was put to rights when we were offered a two-bedroom apartment with loads of space, great kitchen, bed had a great mattress, walk-through wardrobe to the wonderful and bathroom, with a lagoon view and a huge balcony - all for a small upgrade price. The apartment was excellent with those beautiful views... More 

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GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for taking the time to post your feedback regarding your recent stay with us at Grand Mercure Twin Waters. I was pleased that we were able assist you in getting you into a suitable Apartment for your stay. We are blessed at the Resort to enjoy the natural bush setting whilst have all the conveniences and activities of the... More 

Maryborough, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2015

We stayed in January and even though this was obviously a very busy time you would not have known. Our apartment was spotless and a sheer delight. Breakfast overlooking the lagoon each morning where we were joined by some very sociable lizards was wonderful. Fully self contained we could decide whether to eat in (making use of the excellent cooking... More 

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GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for your very kind review regarding your recent stay with us at GMATW. It great to see that our efforts in ensuring we deliver a superior product to our guests is being noticed. I will ensure that I pass on your feed back to our housekeeping team at our morning briefing. We do hope that we have the pleasure... More 

aussiesseetheworld
Top Contributor
61 reviews 61 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed April 13, 2015

This lovely property offers wonderful amenities, but perhaps its true value is in the fabulous staff who make each and every guest feel welcome and valued. In General Manager, Rino Canto, Grand Mercure and the Accor organisation has a gem. Rino's 'everything is possible' approach to customer service is a refreshing change in the world of travel and hospitality. His... More 

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

WOW !! Thankyou sooooo much for your great feedback. I was so pleased to see that we as a team made your stay with us so memorable. It is very satisfying to see. I do hope that we get to have you back on the Resort in the near future. More 

Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

We stayed here for a night it was just my partner and I and we had a 3 bedroom apartment! So much space and huge balcony. Invited our friends over for drinks and went out for drinks. Close to a private beach. Would have liked to stay longer. Very clean and big ensuite which I like!

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for your kind review on Trip Advisor I was please to read that you enjoyed you stay with us and had the opportunity to show off the Apartment and surrounds to your friends during your stay. We do hope that we have you back on the Resort soon. More 

Mudjimba, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

This place is amazing. It has lots of different accomodation from beach houses to 2-3 bedroom apartments. It is 100m walk from the best beach on the sunshine coast. If you stay here you even get to enjoy the beautiful grounds of the novotel Twin Waters Resort also. Heaps of parks, bike tracks, pools and places to eat and drink.... More 

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for taking the time to post you very kind feedback on Trip Advisor. I was so pleased to see that you and your family had such a great time at the Resort. We do try very hard to ensure that all our guests have a memorable stay and reading your comments is very satisfying as it confirms that we... More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 8, 2015

Whether you're holidaying with your small children or (like my husband & I) holidaying with our newly adult children dropping by for the odd night, this venue has it all. The Grand Mercure Apartments are located on the same property as the Novotel Twin Waters Resort and offers shared facilities. Enjoy the lake with boating, canoeing, swimming, water adventure park,... More 

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou so much for you kind review on Trip Advisor it is very encouraging to see that our efforts are appreciated. I will be sure to pass on you feedback to out team. More 

Brisbane
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 1, 2015

We stayed in one of the luxury houses for a long weekend as we were attending a wedding. House 1 was fantastic!!! Spacey, beautifully furnished and our own pool...what more could you ask for!!! Air con in all 3 bedrooms too which is what u need in qld summer. Our friends got married on the lawn and had their reception... More 

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GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for you kind feed back regarding your recent stay with us. You are right House 1 enjoys such a functional floor plan perfect for familys with young ones or wedding parties. I will be sure to pass on you comments regarding you breakfast to my colligue at the Novotel so he can review and make any adjustments required. We... More 

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