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Grand Mercure Apartments Twin Waters

Certificate of Excellence
80 North Shore Road | Sunshine Coast, Mudjimba, Queensland 4564, Australia (Formerly Grand Mercure North Shore Twin Waters Apartments)
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Grand Mercure Apartments Twin Waters
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Grand Mercure Apartments Twin Waters
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293 reviews from our community

Traveler rating
    129
    116
    34
    10
    4
See reviews for
203
51
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Petrie, Australia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Initial disappointment at the Studio we'd been allocated was put to rights when we were offered a two-bedroom apartment with loads of space, great kitchen, bed had a great mattress, walk-through wardrobe to the wonderful and bathroom, with a lagoon view and a huge balcony - all for a small upgrade price. The apartment was excellent with those beautiful views... More 

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Maryborough, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in January and even though this was obviously a very busy time you would not have known. Our apartment was spotless and a sheer delight. Breakfast overlooking the lagoon each morning where we were joined by some very sociable lizards was wonderful. Fully self contained we could decide whether to eat in (making use of the excellent cooking... More 

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aussiesseetheworld
Top Contributor
61 reviews 61 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This lovely property offers wonderful amenities, but perhaps its true value is in the fabulous staff who make each and every guest feel welcome and valued. In General Manager, Rino Canto, Grand Mercure and the Accor organisation has a gem. Rino's 'everything is possible' approach to customer service is a refreshing change in the world of travel and hospitality. His... More 

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

WOW !! Thankyou sooooo much for your great feedback. I was so pleased to see that we as a team made your stay with us so memorable. It is very satisfying to see. I do hope that we get to have you back on the Resort in the near future. More 

Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

We stayed here for a night it was just my partner and I and we had a 3 bedroom apartment! So much space and huge balcony. Invited our friends over for drinks and went out for drinks. Close to a private beach. Would have liked to stay longer. Very clean and big ensuite which I like!

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for your kind review on Trip Advisor I was please to read that you enjoyed you stay with us and had the opportunity to show off the Apartment and surrounds to your friends during your stay. We do hope that we have you back on the Resort soon. More 

Mudjimba, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

This place is amazing. It has lots of different accomodation from beach houses to 2-3 bedroom apartments. It is 100m walk from the best beach on the sunshine coast. If you stay here you even get to enjoy the beautiful grounds of the novotel Twin Waters Resort also. Heaps of parks, bike tracks, pools and places to eat and drink.... More 

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for taking the time to post you very kind feedback on Trip Advisor. I was so pleased to see that you and your family had such a great time at the Resort. We do try very hard to ensure that all our guests have a memorable stay and reading your comments is very satisfying as it confirms that we... More 

Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

Whether you're holidaying with your small children or (like my husband & I) holidaying with our newly adult children dropping by for the odd night, this venue has it all. The Grand Mercure Apartments are located on the same property as the Novotel Twin Waters Resort and offers shared facilities. Enjoy the lake with boating, canoeing, swimming, water adventure park,... More 

Was this review helpful? Yes 1
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou so much for you kind review on Trip Advisor it is very encouraging to see that our efforts are appreciated. I will be sure to pass on you feedback to out team. More 

Brisbane
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 1, 2015

We stayed in one of the luxury houses for a long weekend as we were attending a wedding. House 1 was fantastic!!! Spacey, beautifully furnished and our own pool...what more could you ask for!!! Air con in all 3 bedrooms too which is what u need in qld summer. Our friends got married on the lawn and had their reception... More 

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GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for you kind feed back regarding your recent stay with us. You are right House 1 enjoys such a functional floor plan perfect for familys with young ones or wedding parties. I will be sure to pass on you comments regarding you breakfast to my colligue at the Novotel so he can review and make any adjustments required. We... More 

Gold Coast, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 29, 2015

We have stayed lots of times and find that this place suits everyone. This time we stayed in an executive beach house and it was absolutly wonderful - the house had a great layout, very clean and tidy with modern facilities. The staff were friendly and helpful and it was a pleasure to be there. We had a buffet breakfast... More 

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GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for you very kind feed back regarding your recent stay with us at Grand Mercure Twin Waters. Its always great to hear and read that our guests just dont want to leave!!!! We do sincerly love the fact that you were able to unplg from the daily grind and fully relax and enjoy the Resort & facilities for what... More 

Biloela, Australia
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 27, 2015

I stayed in a 2 bedroom apartment, to attend a wedding in 2014. The whole place wasn't really my thing. The set out of the place was very confusing. You could easily get lost trying to drive or walk around the grounds, as everything looks the same. Defiantly ask the reception for a map of the grounds. THE ROOM –... More 

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GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

Thankyou for you feed back regarding your recent stay with us at Grand Mercure Twin Waters. I was sorry to read that we were not the type of accomodation you would normally stay in. Even though the Resort is spread out enought to never be too noisy or over crowded it is a family resort set in natural bushland. Getting... More 

1 review
4 of 5 stars Reviewed January 23, 2015

This was our 4th visit and again we were not disappointed. Great modern beach house with Lagoon View. Loads of activities for our kids (6-13). Access to Novotel beach club free of charge is an added bonus. Friendly staff. We will be back.

Was this review helpful? Yes
GrandMercTwinWaters, General Manager at Grand Mercure Apartments Twin Waters, responded to this review

I was so pleased to see that again you had a great stay with us at Grand Mercure Twin Waters. I will be sure to share this with our team as positive comments at such a busy time of year go a long way. We hope to see you back at the Resort in the near future. More 

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