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All 2 Mudjimba hotels

Novotel Twin Waters Resort

4.0 of 5 Resort   |   Ocean Dr, Mudjimba, Queensland 4564, Australia
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Ranked #1 of 2 hotels in Mudjimba
A recent review
4 of 5 stars reviewed 3 days ago
traveldott Sydney, Australia
  • Overview
  • Reviews (1,998)
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1,998 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed for one night and found our first-floor room to be clean and comfortable, with a good bed and nice tree-top view from the balcony. Instructions to get to the room were clear, and we were also told where to park if the block’s car park was full. There is a charge for room WiFi but the internet can... More

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Brisbane, Australia
Top Contributor
84 reviews 84 reviews
56 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed just one night being a Saturday night. We arrived approx 12.30pm and check in was swift and courteous. I was advised of dining options in the resort. Our room was on the ground floor with a small patio overlooking the lake. The room was spacious and comfortable. We had an enjoyable stay and a very good nights sleep... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Surfoz, Thank you for sharing such positive feedback regarding your overnight stay and thank you for being a valued return guest. I note you had an enjoyable stay and a great night’s sleep which is pleasing. The team hopes to see you back at the resort again soon. More

Gold Coast, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We very recently visited Twin Waters for an overnight stay my daughters birthday. Due to the weather it was very quiet and upon arrival we found the lady at check-in very friendly/ helpful and notified us they had organised and we received complimentary upgrade and activity passes to make our stay more enjoyable! Which my daughter especially was so excited... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear RockstarBN, Thank you for sharing such great feedback in regards to your recent stay for your daughter’s Birthday. I note you feedback regarding the staff and in particular Catlin and Maria, i look forward to sharing this feedback with them. i am pleased to see that we will have the opportunity to welcome you family back again some time... More

Melbourne
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent eight nights at Twin Waters, a beautiful resort set around a lake. We had been upgraded (due to our Accor Advantage Plus membership) to a one bedroom suite which made our stay even better. We had a large, comfortable bed, small kitchen area with table and chairs, a living area with sofas and TV, and a large bathroom/laundry... More

Review collected in partnership with Accorhotels.com

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear 307heth, Thank you for leaving such fantastic feedback regarding in your recent stay with us, and thank you for being a valued Advantage Plus member. I am pleased to see that you enjoyed all aspects of your stay and that the team was able to remedy the lighting issues in your room as quickly as possible. I sincerely hope... More

Mount Maunganui, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice location but a tired property. Buffet meals in restaurant were so expensive we didn't have any meals there. Had snack meals in bar area and selection was poor and overpriced. No real choice of any other eating places within a reasonable distance from the resort. Rooms were ok, but poorly equipped for a resort like this. Not your normal... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear BrianMount, Thank you for your feedback regarding your recent stay. I am disappointed that you did not enjoy your stay with us, and I note you are correct ht it was unfortunately raining during g the time you visited. I note your feedback in regards to our Food and beverage Offerings, please be assured that constructive comments are shared... More

Kingscliff, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed a number of times at this resort when our children were little. At that time it was a perfect place for a short break for a young family. The king suites with separate living area and small kitchenette with dining table was so handy. The walking and bike trails around the resort great for learners. The surf and... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear BoomerangK, Thank you for sharing such great feedback in regards to our recent return stay with us. i note that you enjoyed all the resort has to offer during this stay. Thank you for your positive comments in regards to the resort grounds, i look forward to sharing this feedback with our resort gardening team. We hope that we... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here on a Wotif deal which was really good value. It included the buffet breakfast which was awesome. It was the little things that made it a bit less special. Our bed was terrible and sagged woefully. The fridge in the room was set too high and froze our beer. Our kids chickened out of the inflatable water... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Jo S, Thank you for sharing feedback about your recent stay. i am pleased that you were able to take advantage of our wotif offering with breakfast to enjoy the resort. I have noted you r feedback in regards to the bedding in your room and fridge temperature, please be assured that i will share this personally with our... More

Brisbane, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and the resort is really nice with plenty of activities. Staff were all friendly and helpful. The only area of concern was the room could really have done with a new paint job as paint was peeling off in a number of spots. TV in the room was very small. Otherwise a good place to... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Andrew E, Thank you for taking the time to share feedback regarding your recent stay with us. I am pleased that your family enjoyed the activities the resort has to offer and that your found the resort team friendly and helpful. I am pleased to note that we have commenced a room’s refresh that will include painting and soft... More

Hervey Bay, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

stayed here with family, was ok, beds in garden room super soft, tv was nice size but channels and sound didnt work properly. Rooms were not super clean, dust in many places, and the hotel is big and no one helped us find our room, we were left in dark to find ourselves. $100 a night deposit for the rooms... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Traylee01, Thank you for you r feedback regarding your recent stay with us. I note that overall you enjoyed your stay which is pleasing. Please be assure that i will share you feedback regarding apparent issues with your room appearance with our Houskeeping team, my apologies for any impact this may have had on your stay. I note your... More

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Additional Information about Novotel Twin Waters Resort

Address: Ocean Dr, Mudjimba, Queensland 4564, Australia
Location: Australia > Queensland > Sunshine Coast > Mudjimba
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Twin Waters Resort 4*
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Also Known As:
Novotel Twin Waters Hotel Mudjimba
Novotel Mudjimba
Mudjimba Novotel
Novotel Twin Waters Resort Sunshine Coast, South Pacific - Mudjimba

235 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The 4 star Novotel Twin Waters Resort is located on the Sunshine Coast in Queensland, only 5 minutes from the airport. The hotel has 361 rooms and is set in tropical gardens, surrounding a central private lagoon with sandy beaches. This is the perfect destination for a break or holiday with your partner or family. Guests have free access to windsurfers and kayaks and there are four restaurants and three bars to choose from, plus a Kids Club, day spa and a wide range of leisure activities to enjoy. ... more   less 
Number of rooms
361

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Novotel Twin Waters Resort and other travelers.
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12 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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