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Novotel Twin Waters Resort

4.0 of 5
Hotel website
Ocean Dr, Mudjimba, Queensland 4564, Australia
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Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Mudjimba
A recent review
5 of 5 stars reviewed 2 days ago
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Australia
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We realy enjoyed our stay and since coming back we have had quite a few conversations with friends and family telling them all about our time there. Great for just relaxing and walking, a short walk through the mangroves takes you to a river and the ocean is also just a short walk away, however children would need supervision to... More 

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Sydney, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Happy that my husband picked this hotel for our babymoon. Lovely place, good food, friendly staff, and lots os options to do inside the Hotel (sailling, kayaking, watersports, mini golf, etc). I highly recommend this Hotel !!!

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Greater Hobart, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Grand Mercure across the lagoon and were entitled to use all the Twin Waters facilities. It's a great resort for families and conferencing with plenty of things to keep the kids amused. The only offering of buffet style food at the restaurant Nouveau was disappointing. It appears that quantity over quality is presently the focus. Staff... More 

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Madison, WI
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Our family of 4 stayed here for 4 days in July. We found good and bad about the property. In general, the resort has good bones and the potential to be fantastic. It is management that is holding it back. First the good: it has a stunning location on a lagoon and close to the beach. The pool is very... More 

Was this review helpful? Yes 1
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear DeeDeeToo, Thanks you for your in-depth feedback regarding your recent conference stay with us and thank you for being a valued Le Club member. I am pleased that you found the resort location and presentation to your expectations. I note your feedback in regards to your room allocation during your stay, I am unsure of your room type booked... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Took my family out for lunch here as I like to sometimes do when they visit and it was embarrassing at how bad the food was. The mains consisted of pasta, roast potatoes, steamed vegetables, roast beef and spag bol. The last time I visited there was a great selection of mains/hot dishes and of good quality. I wasn't going... More 

Was this review helpful? Yes 3
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Bustamove, Thank you for your feedback regarding your lunch visit to the Nouveau Restaurant, I am disappointed that you did not enjoy this visit to the restaurant. I note that you are correct that the main buffet consists of a number of hot items that are standard and the buffet offering also includes the full salad bar and desert... More 

Portsmouth, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here overnight as a birthday treat, arrived on a Saturday, left on a Sunday. Could not check in until 2:00pm and was required to check out by 10:00am. Told to find our room by ourselves, this took almost 45 minutes of wandering about caring our bags with no idea of where to go. This left very little time to... More 

Was this review helpful? Yes 1
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Balgae, Thank you for your feedback, I am pleased to see that you enjoyed the breakfast and dinner offerings at the resort. I note your feedback of advisory signage at the resort, please be assured that the team at the resorts main focus is the enjoyment and safety of all of our guests and visitors over the 36 hectares... More 

Auckland Region, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Awesome place. Kids love the free mini golf and even got a visit from a Kangaroo yesterday. Great value and great place for a weekend break. Good variety for breakfast and good benefits as an Accor Platinum member. (welcome drink, upgrade, free wifi etc) Will be back again, thank you!

Was this review helpful? Yes 1
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Ayrtons, Thank you for your great feedback and thank you for being a valued Accor Platinum member. I am pleased that you and your family enjoyed all the resort has to offer. The team and I look forward to seeing you back again soon More 

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