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All 2 Mudjimba hotels

Novotel Twin Waters Resort

4.0 of 5 Resort   |   Ocean Dr, Mudjimba, Queensland 4564, Australia
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Novotel Twin Waters Resort
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Ranked #2 of 2 Hotels in Mudjimba
A recent review
4 of 5 stars reviewed 1 week ago
Racey82 Nelson, New Zealand
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2,022 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Brisbane, Australia
1 review
2 of 5 stars Reviewed 5 days ago NEW

Luckily we only stayed at this hotel for 1 night. The resort itself was wonderful. But the room cost us nearly $200 for the night and the bathroom was old, the ceiling needed to be re-done. We were very disappointed with the quality. The only good thing was the location as we were there for a wedding and there are... More

Review collected in partnership with Novotel Hotels

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Jen G, Thank you for sharing feedback from your recent stay. Please accept my apologies for your overnight stay not meeting your expectations in regards to your room’s appearance. As with other reviews I am pleased to note that we have commenced a room’s refresh that will include painting and soft furnishings; it will also include the installation of... More

Mudjimba, Australia
Top Contributor
72 reviews 72 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I recently stayed here as I wanted to give my girlfriend a treat as she'd deserved it after the harrowing times she had been through. Well, it was wet, no covered walkways to get to the restaurant! Our room was cold - the air conditioning could not be changed, the TV's remote would work! The room was cold - curtains... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Mudjimba, Thank you for your feedback and for being a valued Accor Gold Member. It is disappointing when a very local guest does not enjoy their stay with us, and by chance it rains during their stay. Please be assured that if notified our friendly porters would be more than happy to pick you u- form your room and... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We only stayed one night and thankfully that was it. The bed was extremely uncomfortable, I got very little sleep. I could hear people walking in the units above at all hours of the night and the smell of smoke drifting in from the neighbours. The breakfast was ok but not very classy to get a coffee in a takeaway... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Adrienne F, I am disappointed that you did not enjoy your overnight stay with us. I note your feedback i regards to the bedding in your room, please be assure that i have shared this feedback with our Houskeeping team accordingly to ensure that were needed this bedding is replaced. Thank you for you positive comment sin regards to... More

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

We have just returned from a relaxing stay at twin waters. Over all it was a pleasant experience with some gripes. * When checking in we were stung with a $400.00 ($100.00 per night) charge to the credit card, our stay was pre-paid and we had no knowledge prior to check in that this would happen. A heads up during... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear saxon04, Thank you for your detailed feedback regarding your recent stay. I note your feedback in regards to the security deposit for your rooms during your stay, please be assured that on all confirmation corresponded this is communicated to the guest to ensure that the guest is aware before arrival, following your feedback i have asked our reservations management... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

All our stays here have been wonderful... I have brought friends and family here at different times and they all loved it as much as ourselves... My son loves the fish feeding and of course the games room... And the beach is so lovely... All the staff are friendly from the moment you check in to ordering from the bar/restaurant/room... More

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1 review
3 of 5 stars Reviewed 1 week ago

Our stay is going well and the room is great for our needs. It is a one bed with a very comfy queen and a pull out sofa for the kids which is fine. The facilities are fabulous for the children. It is a lovely short walk down to the centre of the activities. We had a great afternoon on... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Julie S, Thank you for your feedback regarding your recent stay with us. I am pleased that your family enjoyed the activities on offer at the resort. I note you feedback in regards to the Food and Beverage offerings through our Aqua bar menu, pleased be assure that I have shared these with our Executive chef and his team... More

Noumea, New Caledonia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I was really pleased by this resort, as it is in a beautiful area, with a magnificent beach nearby. They have everything on site, cafe, small shop, spa, golf, pool, restaurants BBQ areas, heaps of outdoor activities... The rooms were clean even if mine seemed a little aged, but nothing uncomfortable. Great quality of the food at the restaurant, and... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Laurent L, Thank you for your fantastic comments regarding your recent stay with us. i note you made use of all the resort has to offer during your visit,. The team hopes that we can welcome you back again for another stay in the future. More

Mareeba, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My son and I stayed at the Novotel Twin Waters Resort in September 2013 and will be staying there again for a week this September 2014 . The Resort offers great child care facilities as well as fantastic water activities for the kids. my boy was 6 when we went last year and I never once felt unsafe at any... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Lena B, Thank you for your great feedback from your stay with us last year. I have just checked your booking with our reservations team and we are looking forward to welcoming you back again in a few days More

Bathurst, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This resort has a luxurious feel and lots of amenities to keep the family entertained including great free water activities like kayaking. If you do not have a car it is a bus or taxi ride to closest towns so eating at the resort is required. This would be quite expensive for families and choice is limited at certain times... More

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Sharon M, Thank you for you great feedback regarding your stay at the resort. I am pleased that you were able to enjoy the activities that the resort has to offer. The team hopes that we have the chance to welcome you back again in the future. More

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Additional Information about Novotel Twin Waters Resort

Address: Ocean Dr, Mudjimba, Queensland 4564, Australia
Location: Australia > Queensland > Sunshine Coast > Mudjimba
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Twin Waters Resort 4*
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Also Known As:
Novotel Twin Waters Hotel Mudjimba
Novotel Mudjimba
Mudjimba Novotel
Novotel Twin Waters Resort Sunshine Coast, South Pacific - Mudjimba

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