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Novotel Twin Waters Resort

4.0 of 5
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Ocean Dr, Mudjimba, Queensland 4564, Australia
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1 room 1 guest
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Novotel Twin Waters Resort
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2,412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Overall, we loved the vibe and layout of the Novotel, and had a relaxing vacation in a lovely location. The rooms were clean and comfortable. We liked the bar-style restaurant (Aqua Bar), which had reasonably priced food and drinks, and lots of outdoor dining which was really lovely. As it was raining for part of our stay, we didn't get... More 

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Perth, Australia
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in a balcony room for a family wedding rooms were clean and comfortable.Breakfast supplied and restaurant and bar served good meals and drinks Staff very pleasant ideal for family holiday with loads of kids activities

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Brisbane
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Some of the reviews said it was tired and getting old, but the two rooms we had were modern, fresh and clean. It would have been nice if at least one of the rooms had had a view of the lake. The lobby and common areas were well maintained and the service was friendly. The food was pricey with over... More 

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Aussie03, Thank you for your positive feedback about your stay with us. I am pleased that you were pleasantly surprised by what the resort has to offer. I hope we get the chance to welcome you back again soon. More 

Melbourne, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at twin waters resort for a convention in September for 3 days. Found the check in process good with friendly staff and a great reception area. the room was clean and comfortable, though getting very dated. Played golf on one day and the course was in good condition and everyone did there best to ensure we had a good... More 

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Golfer666, Great to see you enjoyed both the golf and the conference during your stay with us. The team hope to see you back again soon. More 

Greater Perth, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a great place to visit. We spent 7 days there recently and just loved it. Although the place could do with a lick of paint it was clean and tidy and the staff were excellent. we had a ball. There is everything for families to have a great time. We spent the time looking around the area and it... More 

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Ivan R, Thank you for your fantastic comments and your five star review. I am pleased that you are planning a return to the resort in the future. We look forward to welcoming you back again then. More 

Cambridge, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently spent four nights there while attending a conference. It was the middle of winter, so not too busy. Great venue, very nice rooms with lots of green spaces and trees attracting all sort of birds, as well as kangaroos. Very nice walks to the beach or the mangrove. Good choice of food on site, and short drive to... More 

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GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Oli and Kat, I am pleased to see that you enjoyed your conference stay with us in July. Thank you for taking the time to leave such positive feedback in regards to the resort and its amenities. I hope that we can welcome you back again soon. More 

Redcliffe, Australia
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here over the last 2 days for a wedding. The resort is delightful. Great venue for families with a wonderful water activities program for all to enjoy. Cataramans and kayaks are freely available to use with on water trampolines and jumping devices for the kids on the lagoon. The pool is lovely as is the warm spa. Gardens... More 

Was this review helpful? Yes
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear JanlneW, Thank you for your fantastic feedback about your recent wedding stay. Thank you for your suggestions also in regards to further areas for kids to be entertained at the resort; I look forward to workshopping your ideas with the team. I note your comments in regards to wifi, the resort does offer free wifi in the resort Lobby... More 

Perth, Australia
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My second time staying here for a conference I did not have a pleasant experience on my previous stay so I did not have a high expectation this time I booked an extra day prior to conference due to other plan, the reservation went smoothly Check in process took some time since there was only one receptionist working at 8pm... More 

Was this review helpful? Yes 1
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Mitjh, Thank you for your belated feedback from March this year. I am pleased that you enjoyed this conference visit and that you found marked impro9vments on this return visit. The team look forward to welcoming you back again for your next conference or leisure visit. More 

Port Douglas, Australia
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW

Some 3 years have passed since I visited this resort. It's amazing how much improvement can be achieved with the right management. This resort is truly a place for family to visit and relax. Check in has improved immensely and the room quality has been significantly refurbished with taste. My room looked out onto the glistening water of the lagoon... More 

Was this review helpful? Yes
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Kevin H, It is great to receive such generous feedback from a previous guest. I am pleased that you enjoyed the changes that the resort has made over the past two years in regards to our guest activities and rooms refresh. I hope that it is not another 3 years until we welcome you back again More 

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