We went to the Novotel Twin Waters in January of this year and we had a fabulous time. Kids were entertained brilliantly with the canoes, bikes, etc and the young lagoon staff were so helpful (most of whom were students). They were polite and energetic. Pool does get a bity busy and I think it is too small for the... more

I had a fantastic weekend at Novotel Twin Waters Resort and would highly recommend it to others. I stayed with a friend and will certainly be returning with my husband and kids. The staff were friendly and attentive. We stayed in a King Room, which was very spacious and comfortable. There are many dining options available ranging from fine dining... more

I was attending a function in Maroochydore and wanted special. I found this through mystery deals so I didn't know where I was staying till after I paid. I'm not sorry that I went there but even at $100 per night, the room was not good enough. It was small with no available parking nearby. The a/c rattled so we... more

I accompanied my partner to a conference for a couple of days. The rooms were okay, but the black ring around the tap in the bathroom was univiting. There is no mini bar, I had to ask for the tea and coffee to be restocked. Finding your room can be tricky and the approach is uninviting. Initially finding your way... more

It had been a few years since I had stayed at Novotel Twin Waters, and the recent improvements blew me away! The new restaurant and bar are fantastic and the room I stayed in was fantastic.... I felt like I was on a tropical island! more

We Went to the Novotel Twin Waters Resort in the School Holidays and it was reasonably busy, it was busy but not too cramped. We had a deal where we got 2 interconnecting Hotel Rooms for our family of 5. The rooms were pretty basic with a bed, a bathroom, a balcony and pretty standard. There was a mini fridge... more

One of the worst service hotels I or my wife have ever stayed at. Where to start. My 8 mth pregnant wife and 75 yr old grandmother stood for 10 mins in line of sight of the porters and no one offered to assist with bags. I had to drag all the bags on my own to my room in... more

My husband and I purchased a Couples package for $319 which included dinner at Nouveau Restaurant or Lily’s on 3 October 2009. Checkin was easy and our room, which was pleasant and overlooking the lagoon, was ready at 12pm. The resort is scenically lovely. We went to the bar to order drinks which involved joining a queue of people ordering... more

I was looking forward to our visit to this resort, but unfortunately I was extremely disappointed with the poor standard of the supposed resort renovations. The approach to our room via a concrete corridor was not pleasant and our room smelt musty. The bathroom had a new shower, but the old bath and shabby tiling let it down and poor... more