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Le Grand Aigle Hotel

4.0 of 5 8 Chemin du Cavaillou, 05240 Serre-Chevalier, France
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Le Grand Aigle Hotel
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Le Grand Aigle Hotel
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106 reviews from our community

Traveler rating
    48
    35
    10
    10
    3
See reviews for
19
53
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (106)
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    (20)
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    (41)
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    (10)
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    (35)
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was beautiful, I couldn't stress enough about the management. The barmaid Rosie was fantastic, got left to serve a group of 74 people from the hospitality industry on her own. Credit to her, shame about the management.

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff are amazing, so to are the rooms and facilities - with ski lockers and great showers and bed! Views amazing and location to gondola is grand!! However - the food is average at best. The breakfast is fine, no real need to change anything. The evening food (what you really pay half board for) was just bad. The first... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

This is a nice hotel in a good location and well furnished with decent food. However the service is extremely bad and the hotel needs new management. They produced our bill incorrectly 3 times and then after paying the bill night before leaving the hotel tried to charge us again at 5am in the morning incorrectly. Also after requesting breakfast... More 

Was this review helpful? Yes 3
Paris, France
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We are so glad that we chose to stay at Le Grand Aigle. With our initial decision being made on price and a couple of good reviews online, we didn't know what to expect but any and all expectations we could have had were more than superseded. When we arrived the staff were extremely friendly and spoke good English. They... More 

Was this review helpful? Yes 2
Sarah D, Directeur général at Le Grand Aigle Hotel, responded to this review

We would like to kindly thank you for sharing your experience with so many details. We really emphasize on the quality of the relationship with our guests and are happy to hear that you have been sensitive about it. We hope you may be able to come back soon. The snow is there and we will be delighted to welcome... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

The staff here are professional and helpful. The rooms are a bit tight but new, clean and modern. Breakfasts were superb and the pricing amazing. Close to everything... great parking and good facilities for bikes and skiers... awesome stay..

Was this review helpful? Yes 1
Gloucestershire
Top Contributor
54 reviews 54 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 16, 2014

Enjoyed two nights here and really glad we booked. The rooms are beautifully designed, clean and spacious. Super bathroom with lots of extra goodies! Service was friendly and courteous and we would definitely recommend it. Car park was busy but we managed to get a space. Overall, a great stay.

Was this review helpful? Yes
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guests, Thank you very much for your lovely commentary about Le Grand Aigle Hotel & Spa. I’m delighted that you appreciate the hotel and its atmosphere and our customer services because I’ve been followed my team since the beginning of the opening the 26th December 2013 to improve each day satisfaction of our hosts. Your compliment was transmitted to... More 

Southampton
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 3, 2014

Top notch food, brand new hotel, quiet resort(Le Bez). We got a great deal though Crystal, but I think we would still be chuffed with the hotel if we paid £200/night. Will return if it's the same price next year. 10 euros for the spa was a little cheeky though, and get that log fire sorted :) So we can... More 

Was this review helpful? Yes 3
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Thank you for your return concerning your stay at Le Grand Aigle Hôtel & Spa. I'm delighted that you appreciated our hotel and its fire. Hope to see you soon again. Julie S. Manager More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2014

Stayed at this hotel 17/22 February 2014. Nice bedrooms, excellent breakfasts. Don't park on the street outside its residents only and I got a ticket. Car park gets a bit crowded at the height of the season. No facilities for older kids. Dinner is buffet style. Could do with drying facilities for ski wear.

Was this review helpful? Yes 1
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Thank you for taking on your time to write your review about our hotel because it is important for us. Indeed the opinion of our clients is a source of constant improvement. Since the opening of Le Grand Aigle, my team and I don’t stop to ameliorate the operations of the hotel I noticed that it need a... More 

Truro, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

We nearly didn't book this due to recent reviews. What a mistake that would have been. This Hotel is in a great location for skiing from Le Bez to all of Serre Chevalier's pistes. It is ski in ski out as long as snow permits. The staff are extremely friendly and helpful which gives the hotel a lovely relaxed feeling.... More 

Was this review helpful? Yes 3
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guests, Thank you very much for your lovely commentary about Le Grand Aigle Hotel & Spa. You can also enjoy the hotel in summer with a lot of mountain trekking and activities outdoors like rafting, canyonning, horse riding, climbing… I’m delighted that you appreciate the hotel and its atmosphere and our customer services because I’ve been followed my team... More 

Jona, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

Nicely docorated rooms; large TV; sep Shower/Toilet; Toilet Room without Heating though:-( Rooms not too spacious give the fact that you carry a lot of stuff during Winter for Ski-Holidays. Front-Office (Reception) with Up's and Downs (depending on Staff). Waiters in the Resto very helpful and attentive. Wine List could be better stuffed with affordable Wines (there are only abt... More 

Was this review helpful? Yes 1
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Thank you for your return concenrning your stay and le Grand Aigle Hôtel & Spa. I'm delighted that you appreciated our restaurant and his Chef de cuisine. Your great compliment was transmitted to our Chef. Regarding our reception team, a warm welcome is our priority. So I raise this point my team. Hope to see you soon in... More 

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Additional Information about Le Grand Aigle Hotel

Address: 8 Chemin du Cavaillou, 05240 Serre-Chevalier, France
Phone Number:
Location: France > Provence > Hautes-Alpes > Serre-Chevalier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Grand Aigle Hotel 4*
Number of rooms: 61
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Also Known As:
Clubhotel Le Grand Aigle - Serre Chevalier Hotel Serre-Chevalier

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