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All 11 Serre-Chevalier hotels

Le Grand Aigle Hotel

4.0 of 5 Hotel   |   8 Chemin du Cavaillou, 05240 Serre-Chevalier, France
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Ranked #2 of 11 hotels in Serre-Chevalier
A recent review
5 of 5 stars reviewed 2 weeks ago
Hometime3 Gloucestershire
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86 people have reviewed this hotel

Traveler rating
    41
    28
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Gloucestershire
Top Contributor
53 reviews 53 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed two nights here and really glad we booked. The rooms are beautifully designed, clean and spacious. Super bathroom with lots of extra goodies! Service was friendly and courteous and we would definitely recommend it. Car park was busy but we managed to get a space. Overall, a great stay.

Was this review helpful? Yes
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guests, Thank you very much for your lovely commentary about Le Grand Aigle Hotel & Spa. I’m delighted that you appreciate the hotel and its atmosphere and our customer services because I’ve been followed my team since the beginning of the opening the 26th December 2013 to improve each day satisfaction of our hosts. Your compliment was transmitted to... More

Southampton
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

Top notch food, brand new hotel, quiet resort(Le Bez). We got a great deal though Crystal, but I think we would still be chuffed with the hotel if we paid £200/night. Will return if it's the same price next year. 10 euros for the spa was a little cheeky though, and get that log fire sorted :) So we can... More

Was this review helpful? Yes 1
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Thank you for your return concerning your stay at Le Grand Aigle Hôtel & Spa. I'm delighted that you appreciated our hotel and its fire. Hope to see you soon again. Julie S. Manager More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2014

Stayed at this hotel 17/22 February 2014. Nice bedrooms, excellent breakfasts. Don't park on the street outside its residents only and I got a ticket. Car park gets a bit crowded at the height of the season. No facilities for older kids. Dinner is buffet style. Could do with drying facilities for ski wear.

Was this review helpful? Yes 1
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Thank you for taking on your time to write your review about our hotel because it is important for us. Indeed the opinion of our clients is a source of constant improvement. Since the opening of Le Grand Aigle, my team and I don’t stop to ameliorate the operations of the hotel I noticed that it need a... More

Truro, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

We nearly didn't book this due to recent reviews. What a mistake that would have been. This Hotel is in a great location for skiing from Le Bez to all of Serre Chevalier's pistes. It is ski in ski out as long as snow permits. The staff are extremely friendly and helpful which gives the hotel a lovely relaxed feeling.... More

Was this review helpful? Yes 3
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guests, Thank you very much for your lovely commentary about Le Grand Aigle Hotel & Spa. You can also enjoy the hotel in summer with a lot of mountain trekking and activities outdoors like rafting, canyonning, horse riding, climbing… I’m delighted that you appreciate the hotel and its atmosphere and our customer services because I’ve been followed my team... More

Jona, Switzerland
1 review
4 of 5 stars Reviewed February 17, 2014

Nicely docorated rooms; large TV; sep Shower/Toilet; Toilet Room without Heating though:-( Rooms not too spacious give the fact that you carry a lot of stuff during Winter for Ski-Holidays. Front-Office (Reception) with Up's and Downs (depending on Staff). Waiters in the Resto very helpful and attentive. Wine List could be better stuffed with affordable Wines (there are only abt... More

Was this review helpful? Yes
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Thank you for your return concenrning your stay and le Grand Aigle Hôtel & Spa. I'm delighted that you appreciated our restaurant and his Chef de cuisine. Your great compliment was transmitted to our Chef. Regarding our reception team, a warm welcome is our priority. So I raise this point my team. Hope to see you soon in... More

St Peter Port, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 14, 2014

A high standard of Hotel with quality rooms and facilities. The staff are friendly and helpful with an excellent selection of food during the week in comfortable surroundings. If Serre Chevalier is on your list then this is the hotel to stay at suituated just by the old village at the top of the resort.

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Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, We appreciate your review about our hotel, his surrounding which a good location for skiing in winter and for trekking, outdoor activities, rafting, climbing, canyonning, in summer. Indeed, my team and I look for a high quality of services for offering to our guest a comfortable stay. Moreover, our Spa propose you a beautiful space to relax and... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2014

I think the other recent reviews are being quite unfair - we had a lovely stay here. This is a brand new hotel so there is still a learning process going on, but the hotel had a good atmosphere, rooms were nice and new, loads of hot water, the staff were friendly, breakfast was excellent and served until 11am, and... More

Was this review helpful? Yes
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest; Thank you for your return concerning your stay. I'm delighted that you enjoy our hotel and its atmosphere. Your great compliment was transmitted to all my staff. Hope to see you at le Grand Aigle Hotel and Spa at Serre Chevalier. Best regards, Julie S. Directrice More

Oxford, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 20, 2014

Ridicules hotel. We have just come back from there. The SPA and sauna isn't working no idea why some one said it is. There was no information in English in the hotel room i.e. about the SPA treatments. Everything was in French so if you are a foreigner speaking English as foreign language then you are in the pickle. We... More

Was this review helpful? Yes 2
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, Following your stay, you have been kind enough to express your comments on Tripadvisor. A big thank you for your comments, because there are important to us. Indeed, the opinion of our clients is a source of constant improvement. First, we would like to introduce you, our sincere apologies for the inconveniences wich penalized your stay. Having opened... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 11, 2014

We stayed at the hotel for 7 nights over New Year's eve. It had just opened and there was a serious mismatch between what they advertised and what they offered. The spa was not open and although they kept saying it should open following authorisation, I accidentaly walked into the spa space and saw that it was in its early... More

Was this review helpful? Yes 3
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, We thank you for your comments, because there are important. Indeed, the opinion of our clients is a source of constant improvement. First, we would like to introduce you, our sincere apologizes for inconveniences which penalizes your stay. Having opened the hotel on December 26th 2013, we actually had some difficulties in the process of operating the hotel... More

Paris
Contributor
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 7, 2014

We stayed in this hotel 4 nights with friends for New Year's Eve, just a week after its grand opening. Let's be honnest, there were some serious issues with the overall experience: - the spa of the Grand Aigle Hotel & SPA wasn't opened yet - the paint on the walls of the restaurants were not finished - the lounge... More

Was this review helpful? Yes 4
Julie S, Directeur général at Le Grand Aigle Hotel, responded to this review

Dear guest, I thank you for taking time to write a commentary in Tripadvisor. I’m delighted that you enjoyed your stay and appreciated the professionalism of my staff. Indeed, our hotel opened his door in December and like you explained we were all to look for the customer satisfaction. Once again thank your for taking time to provide us with... More

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Additional Information about Le Grand Aigle Hotel

Address: 8 Chemin du Cavaillou, 05240 Serre-Chevalier, France
Phone Number:
Location: France > Provence > Hautes-Alpes > Serre-Chevalier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Grand Aigle Hotel 4*
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Also Known As:
Clubhotel Le Grand Aigle - Serre Chevalier Hotel Serre-Chevalier

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Official Description (provided by the hotel)
Le Grand Aigle Hotel & Spa se situe a La Salle-Les-Alpes sur le Domaine skiable de Serre Chevalier, non loin du Parc National des Ecrins et du Col d'Arsine. Il s'agit d'un etablissement de 60 chambres, entierement renove en septembre 2013. Il a un acces direct aux pistes. Chacune comprend un minibar, une machine a cafe Nespresso, un coffre-fort, un bureau, des journaux gratuits, une television LCD avec chaines par cable et d'un telephone aux appels locaux gratuits (sous reserve de certaines restrictions). Les salles de bain privatives se composent d'une douche << a jet de pluie>>, d'un seche-cheveux, d'articles et accessoires de toilette comme peignoirs et pantoufles. Le petit-dejeuner est servi gratuitement tous les matins. Pour des moments de detente intenses, le Spa de l'etablissement est compose d'un sauna, bain a remous et service de massages. Le Grand Aigle Hotel & Spa propose une terrasse, un bar, un restaurant, une salle de jeu video, un local a ski, un parking (avec supplement), un personnel multilingue et un acces a internet haut debit via Wi-Fi disponible dans les espaces communs. ... more   less 
Number of rooms
61

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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