A poorly run hotel staffed by inexperienced gap year kids and managed by someone with little more idea. Agreement is with the drain smells, the treacherous icy car park and steps and the poor facilities. We encountered a dirty bathroom on arrival, a bed that collapsed, a bathroom heater with a mind of its own and a TV that didn't... More

Although classed as "Ski-out, Ski-in", if you want to attend ski school it is a long walk across a treacherously slippery ice covered path - or a longer steeper walk through Le Bez. Even the path from the access road to the hotel front door stayed covered in ice and snow the whole week we were there (no snowfall during... More

The majority of the ski lessons start at the Frejus Gondola. Access is via icy paths, a good brisk 10 minute hazardous walk. Ski out is only to the Pontillas Gondola, so if you are having lessons make sure you set your alarm. The hazardous ice commences as soon as you step out of the ski locker room-no management system... More

Stayed over New Year and had great time, food was very good and the staff were always accommodating if the children really didn't like the menu.Plenty of hot water and the rooms were clean.This is the fourth time we have booked with Rocket Ski and they provide a good value ski in/out package. More

We visited over christmas week and had a very pleasent stay . The staff were very polite and helpfull although the management team were appauling . I overheard the manageress talking to the staff asthough they were dirt which i found absolutely disgracefull.The mood in the bar was always sombre as the staff were carted out at random intervals for... More

just got back from a lovely time with friends for the whole of xmas. the resort is fantastic. weather was fab sunshine most the week .there were so many slopes of all abillaties you were spoilt for choice .Although it had not snowed for a few days pri to us arriving they had most of the valleys well groomed bar... More

Before taking too much notice of the bad reviews, I would mention the price. We stayed here for a week, my wife and me and our 2 yo boy. It cost us less than £750.00 in total, this included flights and transfers and half board. Serre Chavalier is a great, if a little old fashioned a resort. Three Valley's Chamonix... More

i am 13 and in april 2011 i went on the school ski trip and we stayed at this hotel, at first it looked quite nice and the staff were friendly but we got lost trying to find our rooms as the signs were quite confusing. For breakfast it was a buffet which was nice. and they were very helpful... More

Booked with Rocket Ski, using their website, so didn't speak to anyone on the phone. Everything went through smoothly on the website and the rest of the travel. It wasn't the same carrier to (Easyjet) and fro (Monach), so car was parked in Gatwick North Term and got back to the South Term. The Clubhotel is in Le Bez, short... More