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All 1 Englos hotels

Holiday Inn Lille Ouest Englos

4.0 of 5 Hotel   |   Autoroute A25 Lille Dunkerque | Impasse Bertha Sortie Englos, 59320 Englos, France
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Ranked #1 of 1 Hotels in Englos
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 21, 2014
JOHNPK Wirral
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154 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nijmegen, The Netherlands
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband is a platinum member of the IHG for many years, he makes often more than 50 nights in their hotel every year, therefore a lot of time whenever is possible we will choose hotels like Crowne Plaza, Holiday Inn or Intercontinental. We have been to this hotel for a few times in the past 3 years, but this... More 

Was this review helpful? Yes
DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest , I just read your husband comments and yours. First at all, Thank you for your review and I sincerely apologize. I completely do understand how frustrating it has to be to do not be recognized as a platinium member. As my colleage informed you at your arrival, we, unfortunately, could not upgrade you this night, as we... More 

Nijmegen, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have been here 3 times and enjoyed the stay. This time I have to be really negative, based at this time experience I shouldn't come back. I am a platinum IHG member for many years and travel 70% of my time world wide. Entering the room there is a bad, mold/humid smell, the carpet is worn out and looks... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear JWTD, Thank you for taking the time to share your experience with us. I sincerely apologize if some of our room amenities, WiFi provided and your experience at breakfast fell below your expectations. I have taken note of your feedback and I am confident that our management will continue to do their best to provide our valued guests with... More 

Wirral
Top Contributor
65 reviews 65 reviews
38 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stopped just the one night to go to the Lille V Everton match. Easy to find off the maun A road and a good chance to practice your first roundabout manouveres, Plenty of free parking. Check in was fast and accurate. We had family rooms as we had a party of 6, inc 3 children. The rooms were basic but... More 

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Swansea, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2014

easy to find and ideal stop over hotel, not far from centre commercial. this is a large hotel and we had a room a long way from the main entrance. room was clean and comfy. breakfast was a melee with pushing and shoving due to the amount of bus tours staying there, it was poor, the bread was stale, coffee... More 

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DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest, Thank you very much for choosing to stay at Holiday Inn Lille Ouest Englos and for taking the time to post this review. I am sorry that your breakfast experience did not meet your expectations. Your review will help us to reach our goals and increase our guest’s satisfaction. We hope to serve you again. Sincerely Anaïs Pesce... More 

Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed October 31, 2014

Stayed for one night whilst visiting some 1st World War cemeteries. Found it quite easily. Very clean and comfortable. Staff friendly and helpful - nothing too much trouble. Good showers. Free wi-fi. Great breakfast. Excellent!

Was this review helpful? Yes
DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest, Thank you very much for your feedback. We are happy to know that you enjoyed your stay with us. Kind Regards Anaïs Pesce Guest Relation More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 29, 2014

We stayed here for 3 nights whilst visiting the Flanders region and it's perfect for that due to it's location with the likes of Brugge just over an hour away and Ypres 30 minutes The hotel is easy to find just of the motorway and has lots of secure parking which is free,you do need a car for this hotel... More 

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Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 26, 2014

I enjoyed my stay here. The hotel was easy to find and has plenty of parking. Rooms are modern, well styled, clean and the breakfast was great. Wifi was very slow. I think this is fantastic option you have a car. If I didn't have a car I would not stay here as it's some distance away from the city... More 

Was this review helpful? Yes
DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest, Thank you for your review. I am glad you had a good stay with us. See you on your next trip! Kind Regards Anaïs Pesce - Guest Relation More 

Birmingham
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 25, 2014

This is a lovely little hotel. Basic in some ways but absolutely perfect for a quick stop off for Lille v Everton. Loads of parking spaces, pleasant staff, nice little bar and a good restaurant and very good continental breakfast selection. The rooms are clean and modern with everything you need and there's even a pool outside (not getting much... More 

Was this review helpful? Yes
DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the Holiday Inn Lille Ouest Englos. We look forward to welcoming you back again soon. Kind regards Anaïs Pesce Guest Relation More 

Oxfordshire, England
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 23, 2014

Good location but awkward to find – there are 3 southbound exits from the autoroute – have good look on Google Earth to see which motorway exit you should use. Very near to huge shopping centre (Auchan). Friendly, helpful staff. Very quiet rooms and hotel felt very secure. Restaurant good, although not a wide menu choice. Nice breakfast. We used... More 

Was this review helpful? Yes
DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest, Thank you very much for your kind review. It is appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Anaïs Pesce - Guest Relation More 

Auckland Region, New Zealand
Top Contributor
97 reviews 97 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed October 22, 2014

Stayed in a so called family room which was a shoebox with tatty old carpet, paint coming off the windows and mouldy silicone around the bathtub. Very disappointing stay and not worthy of Holiday inn brand. Only positive is the location if you are traveling from Europe to UK.

Was this review helpful? Yes 1
DidierNicolle, Guest Relations Manager at Holiday Inn Lille Ouest Englos, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback following your recent stay with us. We are of course disappointed to read about the problems you have experienced during your stay. Unfortunatly our family room are part of the non renovated rooms and we are working on it to fix this issue. I hope you will... More 

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Additional Information about Holiday Inn Lille Ouest Englos

Address: Autoroute A25 Lille Dunkerque | Impasse Bertha Sortie Englos, 59320 Englos, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Englos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Lille Ouest Englos 4*
Number of rooms: 121
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Also Known As:
Holiday Inn Lille Ouest Englos Hotel Englos
Accor Lille Ouest Englos
Novotel Lille
Englos Novotel

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