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All 1 Survilliers hotels

Novotel Survilliers

4.0 of 5 Hotel   |   Autoroute A1-D16 | Le Poirier Vert, 95470 Survilliers, France
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Novotel Survilliers
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Ranked #1 of 1 hotels in Survilliers
A recent review
4 of 5 stars reviewed 4 weeks ago
Alan R Brentwood, United Kingdom
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183 people have reviewed this hotel

Traveler rating
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    63
    56
    16
    13
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85
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Wiltshire
Top Contributor
60 reviews 60 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 6, 2013

We had tried the Mercure at St Witz on the other side of the Autoroute, but gave the Novotel a try this time. We were not dissapointed, even if it was a little more expensive. We were needing a stop just before Paris, and this is the best we have tried so far. Good restaurant and friendly staff. Beware however... More

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Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Know that we have contributed to your satisfaction during your trip and the staff were able to accompany your stay, being at your disposal, is a joy. We try to give each customer a sense of the word hotel and it seems that you have seen this desire to satisfy you. We remain at your disposal for a... More

Moncassin
Contributor
13 reviews 13 reviews
10 hotel reviews
2 of 5 stars Reviewed September 29, 2013

We have stayed at this hotel several times over the years. At first it was friendly, and reasonably priced. Now they have attempted to pare the services to the bone whilst increasing the prices more than 100%. We tried to eat dinner in the restaurant. There was a trio of staff at the entrance engaged in a private conversation. One... More

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Thank you for your comment and I'm sorry to hear that you did not keep a good memory of our institution. It may be that in some mornings "rush" we are not up to par, but our teams are trained to take a failed delivery, and I hope they have taken into account your dissatisfaction. Sorry this mishap.... More

Wakefield
Top Contributor
114 reviews 114 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 19, 2013

Stayed here overnight with coach party on return from Bergerac. Room clean and no complaints about that. Poor staffing levels on the bar considering they were dealing with 2 coach parties. Breakfast was poorly organised considering people were on a tight schedule to be on the coach in a limited time. The food was 10 minutes late being set out... More

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Thank you for your comment and I'm sorry to hear that you did not keep a good memory of our institution. It may be that in some evenings "rush" we are not up to par, but our teams are trained to take a failed delivery, and I hope they have taken into account your dissatisfaction. In fact, the... More

Philadelphia, Pennsylvania
Top Contributor
59 reviews 59 reviews
48 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 14, 2013

On the plus side: very friendly and helpful staff. Nicely renovated bathroom. Cheap cab ride from Roissy Charles De Gaulle. On the OK side: overall the hotel offers most of what you need, OK place to stay if you are not too demanding On the minus side: with the exception of the bathrooms (actually I can only tell about my... More

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Know that we have contributed to your satisfaction during your trip and the staff were able to accompany your stay, being at your disposal, is a joy. We try to give each customer a sense of the word hotel and it seems that you have seen this desire to satisfy you. Sorry for the wifi it was disturbe... More

A TripAdvisor Member
4 of 5 stars Reviewed September 12, 2013

Great stop off just off the A1. Easy to find, friendly staff. Restaurants/fast food easily available locally. Thought the food and drink at the hotel was a little overpriced but plenty of other options. Friendly staff and a very comfy bed. Would definately use again

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Know that we have contributed to your satisfaction during your trip and the staff were able to accompany your stay, being at your disposal, is a joy. We try to give each customer a sense of the word hotel and it seems that you have seen this desire to satisfy you. We remain at your disposal for a... More

Muskego, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2013

We stayed here because of our good experience with Novotels in the past and its location being close to CDG. The rooms are small, but normal for Europe. Very clean and nice overall. Staff was friendly and speak english. Interestingly remote, despite being so close to the airport. There really isn't anything around it (unless you are looking for a... More

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Know that we have contributed to your satisfaction during your trip and the staff were able to accompany your stay, being at your disposal, is a joy. We try to give each customer a sense of the word hotel and it seems that you have seen this desire to satisfy you. We remain at your disposal for a... More

1 review
5 of 5 stars Reviewed August 14, 2013

once again a warm welcome and great service...much nicer room this time. we normally stay in more luxury hotels but this is our third stop over here in the last 6 months..... great for our dog (the park is ideal) the staff here are what makes the difference they could not be better!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, Know that we have contributed to your satisfaction during your trip and the staff were able to accompany your stay, being at your disposal, is a joy. We try to give each customer a sense of the word hotel and it seems that you have seen this desire to satisfy you. We remain at your disposal for a... More

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Additional Information about Novotel Survilliers

Also Known As:
Novotel Ile-De-France
Survilliers Novotel
Address: Autoroute A1-D16 | Le Poirier Vert, 95470 Survilliers, France
Location: France > Ile-de-France > Val-d'Oise > Survilliers
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Survilliers
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Survilliers 4*
Official Description (provided by the hotel):
The Novotel Survilliers, located 25 km north of Paris via the highway between Paris and Lille, 10 min from the exhibition centres at Villepinte and Le Bourget, 15 km from Roissy CDG Airport and 5 km from the Parc Asterix theme park, offers 79 Novation rooms. For your meetings, the hotel features 200 sqm of modular meeting rooms with natural light. The Novotel Cafe restaurant with a terrace open during the warmer months invites you to enjoy contemporary cuisine. Pool and free parking for guests. ... more   less 
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