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Novotel Survilliers

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Autoroute A1-D16 | Le Poirier Vert, 95470 Survilliers, France
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1 room 1 adult
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Novotel Survilliers
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327 Reviews from our TripAdvisor Community

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Whitehorse, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 17, 2015

I mistakenly booked via Expedia and when arrived at hotel, they told me I was not booked. After showing them my confirmation they told me it was booked for the next day. They would not change the booking and wanted twice as much as I paid to stay that night! I was stuck paying for another night at an shocking... More 

Helpful?
Thank yukoners1
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, In responding to our survey, you took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and please accept my sincere apologies. I understand and am very sorry circumstances that partly disrupted your stay. I will provide the appropriate follow your comments. I hope, despite these incidents, can continue to count you... More 

Stockholm, Sweden
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 15, 2015

Good business hotel. Rooms are clean and staff friendly. Very good WIFI. The breakfast needs some help, to serve scrabled eggs based on egg powder is never a good idea. The resturant otherwise is good, unfortnately sometimes with a "touch of Parisian service". The bar is well equipped and the beers served are cold. However don't ask them to prepare... More 

Helpful?
Thank CBO76
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear " CB076" Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Anvers
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 16, 2015

This is a rather old Novotel, well situated near an exit of the A1, just before reaching teh Charles de Gaulle airport coming from the North. Stayed here often for meetings North of Paris or at the airport. Always excellent service. Excellent breakfast buffet as well. Dinner is not of the same standard. Opening hours are limited and food choice... More 

Helpful?
Thank pilipili2009
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Pilipili2", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

New Orleans, LA
2 reviews
5 of 5 stars Reviewed October 1, 2015

We arrived, jet lagged, of course. They let us check in before check in time. The kitchen prepared a wonderful meal (they were not real busy for a Sunday night). The waiter/bar tender recommended wonderful wine and calvados. My husband forgot a jacket behind when left. I called them about it. We picked it up two weeks later. We appreciate... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Janelle S
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Andanders", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 8, 2015

Stayed one night prior to a visit to Parc Asterix, which is 10 mins drive away. Don't be put off by the surrounding area, its industrial/car show room kind of place. We upgraded the room for a very small amount. We travelled as 2 adults and 2 kids (15, 12). Kids had a separate area with own TV and free... More 

Helpful?
Thank AndAnderson
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Dear AN Anders", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our... More 

Guildford, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 2, 2015

A great place to stop when travelling through France on your way back to Calais. Nice rooms, fantastic restaurant and really nice service. The staff at this Novatel were particularly good. I will definitely go out of my way to stay again having found the perfectly priced and value for money stop.

Helpful?
Thank SimonJDW
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Simon JDW", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Hartlepool, United Kingdom
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 1, 2015 via mobile

A great stop over on the way to Amsterdam ferry. Just a two story place but clean and comfortable and very welcoming after a long drive. Our family room was a good size and came with beds made up. A lovely bar with a well informed barman. He recommended a saint emilion. It was lovely. There was a pool which... More 

Helpful?
Thank emloue
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Emloue", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

Ashby de la Zouch, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 17, 2015

The room was clean and well thought out in terms of design, very quiet and comfortable. The sofa bed was already set up for the kids, two singles which was great. Only down side was the waiting for a table at breakfast when on a tight schedule.

Helpful?
Thank Tony B
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Tony B", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Reading, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 13, 2015

Booked as a stop over on our journey home, a little over 2 hours from Calais. The hotel is modern and very close to the A1 - litterally less than a minutes drive from Junction 7. . When you arrive there does not seem to be much in the local area, but apparently (looking at the map there are other... More 

Helpful?
Thank Halfhighlander
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Halfhighl", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

Burbage, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 9, 2015 via mobile

Fantastic Novotel. Couldn't fault it. Reception friendly and helpful Room clean and modern with double and a 2 single bed sofa bed. Breakfast superb. We went to eat at pizza del arte in the evening which is really close. Would stay here again.

Helpful?
Thank vanessavenus
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear " Vanessave" Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

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