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Novotel Survilliers

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Autoroute A1-D16 | Le Poirier Vert, 95470 Survilliers, France
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Novotel Survilliers
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • English first
  • French first
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  • Italian first
  • Portuguese first
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    (284)
  • Mar-May only
    (68)
  • Jun-Aug only
    (119)
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    (63)
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    (34)
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New Delhi, India
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

The room was oversized and easily fit the four of us (2 adults, 2 kids) in. The pool was a lovely was for the kids to unwind at the end of each day. the food for diner was a good mix of traditional (spaghetti bol, burgers for the kids) and some nicer touches (duck breast - just a little different... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Nabbys 17", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Copenhagen, Denmark
Level Contributor
124 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed over in this hotel during a drive to Spain and it worked well. Its a fairly boring area, but I think thats just the way these motorway hotels are. The pool is a nice touch, although on a nice warm day as when we visited it gets crowed, but nothing extreme. I was stupid enough to leave my... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A fairly shoddy last resort option which is really only convenient when exiting north out of Paris. Quite close to CDG. Situated in a quiet area off the main motorway. Criticisms are that it is a low property, with most rooms on ground floor, and windows looking out onto the car park, which is intrusive. Rooms feel very dated, and... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, In responding to our survey, you took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and please accept my sincere apologies. I understand and am very sorry circumstances that partly disrupted your stay. I will provide the appropriate follow your comments. We just changed all our bedding and we have redone... More 

Travelers are raving about these Survilliers hotels

Oostkamp
Level Contributor
5 reviews
3 of 5 stars Reviewed June 21, 2015

Quality level of ALL the old Novotel's. Standard rooms with standard features. Rooms a little too chilly with airco working slow. The food is average, not bad and not high level. The bar area is on the tiny side. Hotel for people "on the road" or for business.

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Guest Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up... More 

London, England
Level Contributor
190 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed June 15, 2015

Location About 20 minutes, 15 Kilometres from CDG airport. Right off the main A1 Road to Lille or Paris. The area is on green belt so quite countryside away from the city, did not see much in the area other than a large Porsche place. Room Room on 1st floor is quite simple but spacious, offering a comfortable bed with... More 

Was this review helpful? Yes 1
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

Transylvania, Romania
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2015

Great hotel, very calm, very clean, big room & bathroom, very comfortable bed and free big secured parking lot. Good signal of Wi-Fi. Very easy to access the highway and close to CDG. Very good breakfast. Nice touch of hotel greeting to serve you with daily free mineral water. I'd recommend this hotel and definitely will come back.

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 8, 2015

In fairness ... we arrived at quarter to New Years Eve. In our defence, we had no idea what time it was: we were, as usual, tired, hungry and in need of either a cup of tea or a bottle of wine. So whilst we were initially pleased that we had come across somewhere decent-looking with vacancies, and within reasonable... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Guest Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up... More 

Swansea, United Kingdom
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed November 14, 2014

Do not expect a central Parisian hotel because as the brochure states it is just off the main A1 from Calais to Paris. It's ideal for Parc Astérix if you have children, or travelling from Roissy CDG airport. It's classed as a 4 star and if it was based on our bed, then it definitely deserves it, one of the... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear customer, Thank you to have taken time to make us a return on your stay and to share your experience with the other Internet users. We are absolutely delighted that our room pleased you and that our teams made your Parisian stay pleasant! We just changed all our bedding and we have redone all of our bathrooms this year.... More 

Cwmbran, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 7, 2014

Recently spent three nights at the Novotel Survilliers. Very good room with shower and separate wc. I suppose we expect the British standards in foreign places but the service was not geared up for a coach load of 46 Bristish people. There is NOTHING in the area except a Porche Garage selling cars. So... you are stuck in the same... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, In responding to our survey, you took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and please accept my sincere apologies. I understand and am very sorry circumstances that partly disrupted your stay. I will provide the appropriate follow your comments. I hope, despite these incidents, can continue to count you... More 

Luxembourg City, Luxembourg
Level Contributor
158 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed October 7, 2014

We have stayed at a many Novotels over the year (Dozens) and normally you know what you are going to get. It is going to be standard but very much acceptable. This Novotel really needs some help. It is average at best and well below some of the many other Novotels I have stayed at. It is well placed next... More 

Was this review helpful? Yes
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, In responding to our survey, you took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and please accept my sincere apologies. I understand and am very sorry circumstances that partly disrupted your stay. I will provide the appropriate follow your comments. We just changed all our bedding and we have redone... More 

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