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Novotel Fontainebleau Ury

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Route Nationale 152 | Chemin de Melun, 77760 Ury, France
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1 room 1 adult
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Novotel Fontainebleau Ury
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525 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
116 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 7, 2015

Stayed for a night on business and arrived at after a torrid drive through Paris. After depositing my bags in my room I went to the restaurant for dinner. I was shown to an unmade, dirty table which took them nearly 10 minutes to set and clean. I ordered my meal and drinks and having chased the drinks a couple... More 

Helpful?
Thank divepetem9
BOULOC E, Directeur général at Novotel Fontainebleau Ury, responded to this review
Google Translation

Cher Monsieur Nous vous remercions pour vos commentaires ; les équipes du Novotel Fontainebleau Ury sont désireuses de vous offrir... More 

beds
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 5, 2015

We stayed here on our way down to Italy with Shearings . We arrived late so porterage was not available. Our room was very clean and the bed comfortable. En-suite - spotless. The breakfast was the best of the holiday - lots to choose from.

Helpful?
1 Thank oldfolkBeds
BOULOC E, Directeur général at Novotel Fontainebleau Ury, responded to this review
Google Translation

Chers Clients Grand merci à vous pour vos compliments qui sont un réel encouragement et satisfaction pour nos équipes qui... More 

Lakefield, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 31, 2015 via mobile

Stayed here for one night. We had two rooms. The rooms were nice and still in good condition from the 2013 renovation. The check in was quick and efficient but check out too an age because there was only one person on duty and they were on the phone for about 15 min before somebody else came to help us.... More 

Helpful?
Thank steve_the_nomad
Faro District, Portugal
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 19, 2015

Payed for 2 nights with great regreat. The breakfast area was loaded with flies. The food was not protected. Flies are the most common carriers of diseases and one of sources of food poisoning! Complained with managment, but nothing done! Second day, even though we already had paid for breakfast we were not able to eat it due to the... More 

Helpful?
Thank byblos614
CYRIL G, Directeur général at Novotel Fontainebleau Ury, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Fontainebleau Ury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 2, 2015

This was the first stop of our drive down to Italy, so the edge of Paris was ideal for us. The room was very good, we did not eat in the restaurant so had a bar snack and glass of rouge to round the day off which was very pleasant indeed. We had a good look around the hotel, large... More 

Helpful?
1 Thank Duncan M
CYRIL G, Directeur général at Novotel Fontainebleau Ury, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Novotel Fontainebleau Ury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Carnoustie, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 26, 2015

We stayed here for an overnight stay on our way home from our coach trip. The hotel itself was fine but as far as the restaurant was concerned it was terrible. Along with 3 others I have dietary requirements. On entering the restaurant I asked , in French , for a piece of melon as I was fed up of... More 

Helpful?
Thank Prudence47
CYRIL G, Directeur général at Novotel Fontainebleau Ury, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Novotel Fontainebleau Ury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest... More 

Portsmouth, United Kingdom
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 24, 2015

The hotel is very handy for using as a base to visit Fontainebleau palace and chateau de Vaux le Vicomte, Barbizon and the forest. I found the hotel average for service good but not outstanding. Clean and tidy with helpful staff. The restaruant was again average but produced good standard fair. Rooms were very clean and tidy with kettles (take... More 

Helpful?
Thank tony c
CYRIL G, Directeur général at Novotel Fontainebleau Ury, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Novotel Fontainebleau Ury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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