My wife and I decided to break up our journey to southwest wales by pulling over here. No disappointments - clean and neat. Just what you would want in an HI Express. There is a Harvester restaurant for a family style meal just on the other side of the parking lot.
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Thank you for taking the time to leave a review. It is a pleasure to read that you found the hotel clean, neat and we met your expectations. We aim to ensure that all our guests have a great experience when staying with ourselves from our rooms to the breakfast experience; we also serve food daily in the hotel as...
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I have stayed at this hotel now on a number of occasions when staying overnight in Swansea and have never been disappointed. The rooms are tidy and clean with a fresh smell, the decor is average but does the job and the beds are very comfortable. The main reason for my stay here is its locality to Swansea and the...
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Thank you for your comments regarding your recent stay with us.
We appreciate all guest’s feedback and were pleased to hear our staff service, bedroom facilites, cleanliness and location were very good. We were however disappointed to hear you found our breakfast offering to be a little basic.
We believe the Express by Holiday Inn brand offers a wide range...
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On arriving at the hotel, we discovered that we were only booked in for 1 night instead of 2. They offered another night, but the price was half as much again,which we accepted. On arrival in the room the receptionist rang,saying she had spoken to the manager, and arranged for us to have the room at the same lower rate....
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Thank you for taking the time to review our hotel and the kind words you left in the way in which we resolved your reservation problem.
We hope you are well and fully recovered from your illness.
We look forward to welcoming you back to the hotel in the future and as usual our friendly team will be here to...
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We booked this hotel as a stop over on our way home from Ireland. We checked in 1.30Am! Told the good news breakfast served till 11am so we were able to get a good nights sleep. Bedrooms well presented and clean, beds comfortable. Only "full English" breakfast a little disappointing, only scambled eggs, sausages, baked beans available, there was plenty...
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Thank you for your comments regarding your recent stay with us and your compliments you have forwarded regarding our bedroom and cleanliness.
We were disappointed to hear you were not completely happy with our breakfast offering. The Express by Holiday Inn brand is not able to offer a Full English breakfast option, however, we do offer wide range of free...
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I stayed in this hotel for 2 nights as we were visiting family in Neath which is less than 5 minutes away. I booked a family room and I requested a quiet room on the top floor which was allocated. The room was nice and clean with a double settee bed for our 2 children which was all ready and...
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Thank you for your kind words regarding your stay at our hotel and the service you received whist staying with us and the service you continued to receive after your departure.
The Holiday Inn Express, Swansea prides itself in delivering high standards in cleanliness, quality of service and a friendly, efficient team.
Should you return to the hotel please be...
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Much as I detest Swansea, (my instinct is to look for the M4 East out of the place the minute I arrive), at least this hotel was exactly as you'd expect it to be, i.e.
Clean, tidy and well organised rooms
Friendly, efficient staff
Convenient location and easy to find
If you stay here you'll get a decent nights sleep...
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We would like to thank you for your comments regarding your stay at our Hotel.
We are pleased that we have continued to deliver what you come to expect in the Holiday Inn Express brand with the cleanliness, quality of service and friendliness of the team.
We look forward to welcoming you back to the hotel in the future where...
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My wife and I have stayed at this hotel three times now and would use no other in the area.
As a well-seasoned traveller I can tell you there aren’t many hotels that can tick all the positive boxes like this one does.
A CLEAN COMFORTABLE ROOM: We had a good room and a good nights sleep. This Holiday inn...
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It is a pleasure to read that you have stayed at our hotel on 3 occasions and would only stay at our hotel when in the area. We work hard at achieving and maintaining the service and facilities on offer to our guests, so to read that we tick all the boxes is something that we are proud of. As...
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Stayed here for 3 nights for the Wales v France international. The hotel is clean, efficient with very friendly & helpful staff. Our room on the 2nd floor was quiet with a very comfortable bed, the shower could have been a little bit more powerful though.
Breakfast was bit hit & miss, when the hotel was fiull ( Sat &...
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Thank you for taking the time to share your recent stay at Holiday Inn Express Swansea. We are pleased to read that you would come and stay at our hotel again in the future and that you found us good value for money and a good location for visiting our welsh heritage.
On your next visit why not have your...
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we stayed recently here and from start to finish the staff could not have been more helpful we were on a first night dinner deal but as our friends could not stay first night it was immediately moved to second nigh with no problem rooms were spotless and breakfast very good with addition of hot items this is great for...
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We are very proud of what we have to offer our guests from facilities and cleanliness in the room to the breakfast and dining experience, we work hard at ensuring our guests are our number 1 priority throughout every moment of their stay. It has been lovely to read that all what we work hard for, you experienced during your...
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After a few recent stays in the swansea area I have now found a hotel to shout about. All staff on hand with excellent service from the beginning of the visit, spacious rooms with choice of pillows (key to a good night sleep). Breakfast served its purpose. An all round hotel which gives a welcoming reception and five star service....
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