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The Arnawa Hotel

Jl. Bulak Laut No. 12, Pangandaran 46396, Indonesia
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1 room 1 guest
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35 Reviews from our TripAdvisor Community

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Traveler rating
    11
    18
    4
    0
    2
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16
6
3
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (35)
  • Mar-May only
    (4)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (5)
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Bruxelles
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed there for 2 nights when you see the pictures on internet it looks nice and it is indeed how the hotel is but it is not so clean... The bathroom is very small one shower and towels are dirty... Internet is not very well working in the room depends if you are close to the lobby...they clean-up the... More 

Was this review helpful? Yes
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Catherine S, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. We've taken notes on the room cleanliness & wifi. We will approve our service& hope to see you again on your next visit to Pangandaran. Thank you and have a nice day. Best regards,... More 

Nijmegen, The Netherlands
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights. The entrance is very open and nice and gives you a good view over the swimming-pools. Located about 200 meters from the Ocean. The place looks attractive, wifi is only working in the lobby. The room was alright and the food okay. Friendly, service-minded staff as well. Until I noticed rats next to the terrace... More 

Was this review helpful? Yes 2
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Mr. Peterquint, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Thank you for the comment We are sorry for the inconvenient. We've taken note on the rat problem & will solve it. We hope that you will give us another chance to serve you... More 

Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

This is the best hotel money can buy in Pangandaran, definitely worth to choose. Forget comparing prices coz 100-200 thousands rupiah rate differences looking for cheaper hotel which you will end up spoiling your self and the whole family holiday. Arnawa Hotel by facility is a 4 star rated hotel but I say they're 5 star by service. Special thank... More 

Was this review helpful? Yes 1
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Mr. Agung, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Your recommendation to other readers is the best reward you could give us. Thank you very much & we look forward to welcoming you again in the future. Best regards, Fransiska S More 

Jakarta, Indonesia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

1 night at this hotel. nice place, delicious food and beverage. Have a large hanging place place. Not far from beach and clubnight place if you fun with it, you just little walk to get there. Good choice for business and family traveling.

Was this review helpful? Yes
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Lana W, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Your recommendation to other readers is the best reward you could give us. Thank you very much & we look forward to welcoming you again in the future. Best regards, Fransiska S More 

Mooloolaba, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

Only some issues: some stains at the shower room. Not disturbing, but needs improvement. Please also make sure you hang the "please clean up my room" notice at your door. We didn't hang it, so the room boys didn't clean our room and not adding the water, but for us it's nothing we can clean our room and buying mineral... More 

Was this review helpful? Yes
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Jeff072015, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Thank you for the comment We are sorry for the inconvenient. We've taken note on the housekeeping and breakfast menu, and we will try our best to improve our service in the future. Your recommendation... More 

Beijing
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015 via mobile

Stayed here for 2 nights. Nice pool area and easy walking distance to the beach. Nothing too fancy but decent accommodation. Biggest challenge was limited English with the staff so need to be patient when communicating, particularly with room service. Please note they only accept cash, no cards. Kids had a good time at the pool and we spent an... More 

Was this review helpful? Yes
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Globaljunkie, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Thank you for the comment We receive credit cards payment at the reception. Your recommendation to other readers is the best reward you could give us. Thank you very much & we look forward to... More 

Depok, Indonesia
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 27, 2015

I pick this hotel based on tripadvisor recommendation and it was the right decision. Located only 100 meter from the beach makes easy for the kids. Stay here for 4 nights and everything went well from the moment we check in until the last day. Spacious room, good food, nice pool set up and reasonable price. The only minor is... More 

Was this review helpful? Yes
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Rendy, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. We are apologize for the AC, we will take note so that it won't happen again. Your recommendation to other readers is the best reward you could give us. Thank you very much & we... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

I highly Recommended this Hotel to everyone,The room are super Huge and clean , the staff are helpful and friendly ,so far The arnawa is The best Hotel in Pangandaran and there is no one like The Arnawa Hotel.

Was this review helpful? Yes 2
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Dins T, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Your recommendation to other readers is the best reward you could give us. Thank you very much & we look forward to welcoming you again in the future. Best regards, Fransiska S More 

Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed for 2 nights here. The price was very affordable for the best hotels all around pangandaran. It had 2 pools, so it wasnt very crowded. The room fit for 4 person with a reasonable price. Only 150 m from the nearest beach. Very nice to spend family time wih your own family

Was this review helpful? Yes 2
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Immaa01, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Your recommendation to other readers is the best reward you could give us. Thank you very much & we look forward to welcoming you again in the future. Best regards, Fransiska S More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 21, 2014

It's cozy and nice place. Swimming pool is the main area, placed at the center of the hotel make this hotel look spacious. spent evening at the swimming pool is not a bad idea. You can just sit or lay down enjoying the shimmering lamps fuzzy light crossing all over the pool area or u can do a night swimming,... More 

Was this review helpful? Yes 3
Puri Asri M, Manager at The Arnawa Hotel, responded to this review

Dear Ahmad R, Thank you for stayed in The Arnawa Hotel on your trip to Pangandaran. We are delighted that you have enjoyed stay with us. Your recommendation to other readers is the best reward you could give us. Thank you very much & we look forward to welcoming you again in the future. Best regards, Fransiska S More 

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Room/suite (8)
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Pool/beach area (7)
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Hotel & grounds (12)
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Dining (2)
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Pool/beach area (1)
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