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Hotel Manos Stephanie

28 Chaussee de Charleroi | Sint-Gillis, Saint-Gilles, Brussels 1060, Belgium
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Hotel Manos Stephanie
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175 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Manos Stephanie
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Paris, France
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 1, 2015

It's a average 4 star hotel. Nothing to complain about. Large rooms, decent breakfast and nice personelle. I spent two days for work there. For the same money, in Bruxelles you can find a 5 star hotel with the same level of service and better amenities. Nice and central location.

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Thank you for having shared your comments. We are pleased to read that you enjoyed our ideall location in the heart of Brussels, just a few meters away from the most fashionable shopping and business districts such as the prestigious Place Stephanie and Avenue Louise. Kind regards, Claude Dufour - Manager More 

Neuchatel, Switzerland
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 22, 2015

This Hotel Manos Stephanie is well located, near "Brussels' Champs-Elysées, where are all the luxury shops. It's at walking distance from the quartier Sablon, where a lot of bars and restaurants are. A bit far from the city center. the rooms are large and clean (the bathroom not clean as we could expect in such hotels category), overall everything is... More 

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Guest, Thank you very much for sharing your experience at the Manos Stephanie Hotel, we are pleased that you enjoyed your stay with us and appreciated our fabulous location. We hope to welcome you soon at the Manos Stephanie Hotel. Claude Dufour - Manager More 

Nicosia, Cyprus
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 13, 2014

Returned from Brussels last Wednesday. We stayed at the hotel for 3 nights. Although overpriced it was an excellent choice mostly because of the location. Nice and clean hotel. The antiques which decorates the common areas match perfectly with the decoration of the rooms. Our standard room was warm and comfortable. The staff was very friendly and helpful, especially the... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Alexandro, Thank you for the great review. It was a real pleasure to welcome you during your stay at the Manos Stephanie Hotel. We work hard to serve the best and we are so glad to see those efforts pay off on your last visit. Hope to have you back soon at the Manos Stephanie Hotel. Claude Dufour -... More 

Maidenhead, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed at this hotel on a couple of occasions when visiting Brussels. Excellent location, not the cheapest hotel but good value for money and the location makes up for the cost. Would stay again. You are very close to the Avenue Louise and all the fashionable shops. We would recommend taking the walk down the hill through some lovely cobbled... More 

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Warren and Helen, Thank you so much for your review. The location of the Manos Stephanie Hotel is indeed great due to the fact that we are close to the shopping district and at walking distance from all the famous tourist attractions like the Grand Place, Manneken pis, the Magrit Museum ... It is always a real pleasure to... More 

Level Contributor
67 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

We ended up here after booking with their 5 star sister hotel, Manos Premier, only to be told that they didn't have a room available. The receptionist apologised when we arrived for our inconvenience, and sent a glass of wine up to our room which we appreciated. In comparison, the room was not up to the same standard of the... More 

Was this review helpful? Yes
Merav A, Directeur général at Hotel Manos Stephanie, responded to this review

Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team and we look forward to the opportunity to welcome you back and exceed your expectations. Claude Dufour -... More 

Utrecht, The Netherlands
1 review
1 of 5 stars Reviewed November 15, 2014

It is a bit pretentious, because you can pretend that you are a chic hotel. But... If you ain't clean... Let's start with the bed spreads, they are a no go, from the 80s and probably not washed very often. Then the blanket, which I suspect is from the 70s, no way I am going to sleep under that thing.... More 

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Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

We thank you for taking the time to share your impressions about your stay at the Manos Stephanie hotel, it always help us to improve our services. Therefore, we can assure you that the bedspreads are cleaned on a regular basis, as you were saying, the bed linen smelled like dry cleaners. For the technical problems you can always tell... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 18, 2014

We stayed with a friend so we got the loft-style suite room. Really nice room, good service, good location. It was very clean and easy to get to transport and local restaurants and shopping. Would definitely recommend.

Was this review helpful? Yes 1
Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

Dear Guest, Thank you for your pleasant comment . We are glad you had a nice stay among our team and that you enjoyed the room. We will be pleased to welcom you back next time you visit Brussels. Kindest regards, Merav Abergel. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2014

Great cute hotel, very helpful and super nice front desk personal.General I always can comfortably sleep on ant beds, but this one's got me a backache,very hard, flat pillows, that you even can't shape, to make it comfortable.They are like soft briks. Otherwise very nice stay. Oh, one more thing. Even on the rear side, can be very noisy in... More 

Was this review helpful? Yes
Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

Dear Guest, We are glad to read you appreciated the design of our hotel and the sympathy from our staff. For you next reservation, do not hesitate to ask for a room on the back side (terrace side) Hoping to see you again in our hotel. Yours faithfully, Merav Abergel More 

Nottingham, United Kingdom
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed September 1, 2014

My friend and I booked this hotel for a last minute getaway. The hotel is in a great, central location; walking distance from most attractions. They were kind to give us a very early check in and late check out to help with our flight times. The room was spacious, with all amenities and a full length mirror! ( I... More 

Was this review helpful? Yes 1
Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

Dear Guest, We are very glad to read you fully enjoyed the rooms and the amenities and also the location of our hotel. It’s always nice to know our guest enjoyed their stay with us and among our staff. Hoping to welcome you again for your next stay in our lovely capital. Best regards, Merav Abergel. More 

Michigan
1 review
3 of 5 stars Reviewed August 25, 2014

We don't know how to rate the Hotel Manos Stephanie because we never were allowed to complete our reservation there. We had a prepaid reservation through Travelocity for 2 rooms, 2 nights booked for our family of four, with a guaranteed late arrival in early Aug based mainly on the good reviews we had seen for the Stephanie and its... More 

Was this review helpful? Yes
Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

Dear Guest, First we are sorry to read about your unfortunate experience. We had to close the hotel cause of renovations, we first thought we would leave it open but unfortunately the noise was too high, so for this reason and for the comfort of our guest we decided to move them to our 5 stars hotel Manos Premier (only... More 

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