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Hotel Manos Stephanie

Certificate of Excellence
4.0 of 5
28 Chaussee de Charleroi | Sint-Gillis, Saint-Gilles, Brussels 1060, Belgium
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Hotel Manos Stephanie
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Hotel Manos Stephanie
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153 reviews from our community

Traveler rating
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    69
    19
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stevenage, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 4 nights and found the hotel an oasis of calm within a major European city, the hotel staff were very helpful in explaining the area, what to see and the best way to get there. The centre of Brussels is only a 20 / 25 min walk and other attractions / places to visit were just as... More 

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Zurich, Switzerland
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

I asked the reception to check the heating in my room while I went to have dinner. When I came back they just moved the courtains and said it was working. I had a freezing night. I had to leave the bathroom door open with full heating to help heating room. I had a two night reservation and directly changed... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mrs Porly, Thank you for sharing your experience during your stay at the Manos Stephanie Hotel. We do remember well your stay with us because it is very important for us that all our guests are completely satisfied. Your stay was during an important congress in Brussels and after your complain in the evening we went immediately to check... More 

Laval
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i had the opportunity to stay at the Manos Stephanie this week.. Hotel 20 minutes walking distance from Brussel Central Place. Hotel is clean - standard european room - excellent service - typical breakfast - bar is very small. Perfect for business but will not recommend for a large family. Will stay again.

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mr M., Thank you so much for taking the time to share your experience with us, we are particularly happy to hear about your pleasant stay in our house. It feels good to know that we are up to our guests’ expectations and strive to keep our level of service as high as possible. We look forward to welcoming... More 

Paris, France
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 1, 2015

It's a average 4 star hotel. Nothing to complain about. Large rooms, decent breakfast and nice personelle. I spent two days for work there. For the same money, in Bruxelles you can find a 5 star hotel with the same level of service and better amenities. Nice and central location.

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Thank you for having shared your comments. We are pleased to read that you enjoyed our ideall location in the heart of Brussels, just a few meters away from the most fashionable shopping and business districts such as the prestigious Place Stephanie and Avenue Louise. Kind regards, Claude Dufour - Manager More 

Neuchatel, Switzerland
Top Contributor
60 reviews 60 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 22, 2015

This Hotel Manos Stephanie is well located, near "Brussels' Champs-Elysées, where are all the luxury shops. It's at walking distance from the quartier Sablon, where a lot of bars and restaurants are. A bit far from the city center. the rooms are large and clean (the bathroom not clean as we could expect in such hotels category), overall everything is... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Guest, Thank you very much for sharing your experience at the Manos Stephanie Hotel, we are pleased that you enjoyed your stay with us and appreciated our fabulous location. We hope to welcome you soon at the Manos Stephanie Hotel. Claude Dufour - Manager More 

Nicosia, Cyprus
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 13, 2014

Returned from Brussels last Wednesday. We stayed at the hotel for 3 nights. Although overpriced it was an excellent choice mostly because of the location. Nice and clean hotel. The antiques which decorates the common areas match perfectly with the decoration of the rooms. Our standard room was warm and comfortable. The staff was very friendly and helpful, especially the... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Alexandro, Thank you for the great review. It was a real pleasure to welcome you during your stay at the Manos Stephanie Hotel. We work hard to serve the best and we are so glad to see those efforts pay off on your last visit. Hope to have you back soon at the Manos Stephanie Hotel. Claude Dufour -... More 

Maidenhead, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed at this hotel on a couple of occasions when visiting Brussels. Excellent location, not the cheapest hotel but good value for money and the location makes up for the cost. Would stay again. You are very close to the Avenue Louise and all the fashionable shops. We would recommend taking the walk down the hill through some lovely cobbled... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Warren and Helen, Thank you so much for your review. The location of the Manos Stephanie Hotel is indeed great due to the fact that we are close to the shopping district and at walking distance from all the famous tourist attractions like the Grand Place, Manneken pis, the Magrit Museum ... It is always a real pleasure to... More 

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

We ended up here after booking with their 5 star sister hotel, Manos Premier, only to be told that they didn't have a room available. The receptionist apologised when we arrived for our inconvenience, and sent a glass of wine up to our room which we appreciated. In comparison, the room was not up to the same standard of the... More 

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Merav A, Directeur général at Hotel Manos Stephanie, responded to this review

Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team and we look forward to the opportunity to welcome you back and exceed your expectations. Claude Dufour -... More 

Utrecht, The Netherlands
1 review
1 of 5 stars Reviewed November 15, 2014

It is a bit pretentious, because you can pretend that you are a chic hotel. But... If you ain't clean... Let's start with the bed spreads, they are a no go, from the 80s and probably not washed very often. Then the blanket, which I suspect is from the 70s, no way I am going to sleep under that thing.... More 

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Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

We thank you for taking the time to share your impressions about your stay at the Manos Stephanie hotel, it always help us to improve our services. Therefore, we can assure you that the bedspreads are cleaned on a regular basis, as you were saying, the bed linen smelled like dry cleaners. For the technical problems you can always tell... More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 18, 2014

We stayed with a friend so we got the loft-style suite room. Really nice room, good service, good location. It was very clean and easy to get to transport and local restaurants and shopping. Would definitely recommend.

Was this review helpful? Yes 1
Merav A, Responsable commercial at Hotel Manos Stephanie, responded to this review

Dear Guest, Thank you for your pleasant comment . We are glad you had a nice stay among our team and that you enjoyed the room. We will be pleased to welcom you back next time you visit Brussels. Kindest regards, Merav Abergel. More 

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