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Hotel Manos Stephanie

28 Chaussee de Charleroi | Sint-Gillis, Saint-Gilles, Brussels 1060, Belgium
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1 room 1 guest
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181 Reviews from our TripAdvisor Community

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Traveler rating
    70
    79
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Three night break. We were on the top floor in a lovely large room with excellent views over the city. Good breakfast and helpful reception staff. Great central location. Taxi into the square a night to sample the beers and restaurants a must.

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Milton Keynes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 30, 2015

Nice room was with a good location to get to the city centre (Grand Place) where there are lots of very good places to eat. The breakfast was generous with a good selection. Ask at reception if you need an iron and ironing board.

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Merav A, Hotel Manager at Hotel Manos Stephanie, responded to this review

Dear Milton, Thank you very much for sharing your opinion concerning your stay at the Manos Stephanie Hotel. It is very important to us to get feedback from our guest to improve the quality of our service. Kind regards, Claude Dufour - Hotel Manager More 

Tsawwassen, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 16, 2015

This was a business related trip and found the hotel to be accommodating to the size of our group. We were able to walk to many sites from the hotel and our room was clean and spacious. The breakfast had a great selection and service was efficient and friendly.

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Merav A, Hotel Manager at Hotel Manos Stephanie, responded to this review

Dear Cheryl B, Thank you very much for this 5 star review. It is with pleasure that we will share your review with the entire team. We hope to see you soon at the Manos Stephanie Hotel. Kind regards, Claude Dufour - Hotel Manager More 

Oslo, Norway
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 3, 2015

The bar is the only thing that looks good and the breakfast area is ok. The rest is not particular pleasant. The hotel is in great need of a major overhaul. What's up with walls painted to look like bricks??? There's a lot of much nicer hotels in Brussels for the same rate.

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear K J, Thank you for sharing your opinion. It is true that the lobby of the Manos Stephanie Hotel is decorated with marble floor and staircase higlighted the mural painting better known as "fresco". This historical technic of decoration peaked during the romanesque art period in south of Europe (mainly in France and Italy). This classical ambience might not... More 

Paris, France
1 review
5 of 5 stars Reviewed May 7, 2015

I have been staying 2 days per week @ the Manos Stephanie since 8 years. The place is so welcoming, the people amazing, you feel like home. Excellent place to stay during the week for business, and calm and sweet during the we with your family. Room are spacious and have lovely fittings. The concierge very helpful. Must go!

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mrs Mathilde D, Thank you so much for that wonderfull 5 star review about your last stay @ Manos Stephanie Hotel. It is always such a pleasure for the entire team to welcome you ! Warm regards, Claude Dufour - Hotel Manager More 

Level Contributor
2 reviews
1 of 5 stars Reviewed May 6, 2015

We showed up tired on a Sunday night to the hotel after walking from Brussels center, only to be informed that our room was no longer available. The front desk sent us to their sister hotel Hotel Manos Premier further up the street, a supposedly 5-star hotel which was anything but a downgrade from our original room. After visiting the... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mr Nelson L, Thank you for taking the time to review the Manos Stephanie Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed this issue of overbooking situation, and spoken with... More 

Suffolk, England
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 5, 2015

Comfortable room, good size. Rooms facing courtyard quiet. Pretty breakfast area and good selection of fruit, pastries etc., though hot choices rather limited. Staff were helpful and friendly. Easy access to trams and short walk to Avenue Louise. No in-house restaurant but good selection of restaurants, delicatessen, cafes, bars, supermarkets within a few minutes' walk.

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Clarx, Thank you very much for taking the time to wright a review concerning your last stay @ the Manos Stephanie Hotel. Please don’t hesitate to get in touch with us stay@manosstephanie .com if you are planning on staying again in the Manos Stephanie Hotel. It will be our pleasure to help you with your booking and make your... More 

Stevenage, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

We stayed for 4 nights and found the hotel an oasis of calm within a major European city, the hotel staff were very helpful in explaining the area, what to see and the best way to get there. The centre of Brussels is only a 20 / 25 min walk and other attractions / places to visit were just as... More 

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Merav A, Hotel Manager at Hotel Manos Stephanie, responded to this review

Dear Mr H, Thank you so much for taking the time to share your experience with us, we are particularly happy to hear about your pleasant stay in the Manos Stephanie Hotel. It feels good to know that we are up to our guests’ expectations and strive to keep our level of service as high as possible. We look forward... More 

Zurich, Switzerland
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 9, 2015

I asked the reception to check the heating in my room while I went to have dinner. When I came back they just moved the courtains and said it was working. I had a freezing night. I had to leave the bathroom door open with full heating to help heating room. I had a two night reservation and directly changed... More 

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mrs Porly, Thank you for sharing your experience during your stay at the Manos Stephanie Hotel. We do remember well your stay with us because it is very important for us that all our guests are completely satisfied. Your stay was during an important congress in Brussels and after your complain in the evening we went immediately to check... More 

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