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Hotel Manos Stephanie

28 Chaussee de Charleroi | Sint-Gillis, Saint-Gilles, Brussels 1060, Belgium
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Hotel Manos Stephanie
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Hotel Manos Stephanie
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167 reviews from our community

Traveler rating
    61
    77
    19
    5
    5
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71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying 2 days per week @ the Manos Stephanie since 8 years. The place is so welcoming, the people amazing, you feel like home. Excellent place to stay during the week for business, and calm and sweet during the we with your family. Room are spacious and have lovely fittings. The concierge very helpful. Must go!

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mrs Mathilde D, Thank you so much for that wonderfull 5 star review about your last stay @ Manos Stephanie Hotel. It is always such a pleasure for the entire team to welcome you ! Warm regards, Claude Dufour - Hotel Manager More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

We showed up tired on a Sunday night to the hotel after walking from Brussels center, only to be informed that our room was no longer available. The front desk sent us to their sister hotel Hotel Manos Premier further up the street, a supposedly 5-star hotel which was anything but a downgrade from our original room. After visiting the... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mr Nelson L, Thank you for taking the time to review the Manos Stephanie Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed this issue of overbooking situation, and spoken with... More 

Suffolk, England
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable room, good size. Rooms facing courtyard quiet. Pretty breakfast area and good selection of fruit, pastries etc., though hot choices rather limited. Staff were helpful and friendly. Easy access to trams and short walk to Avenue Louise. No in-house restaurant but good selection of restaurants, delicatessen, cafes, bars, supermarkets within a few minutes' walk.

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Clarx, Thank you very much for taking the time to wright a review concerning your last stay @ the Manos Stephanie Hotel. Please don’t hesitate to get in touch with us stay@manosstephanie .com if you are planning on staying again in the Manos Stephanie Hotel. It will be our pleasure to help you with your booking and make your... More 

Stevenage, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 13, 2015

We stayed for 4 nights and found the hotel an oasis of calm within a major European city, the hotel staff were very helpful in explaining the area, what to see and the best way to get there. The centre of Brussels is only a 20 / 25 min walk and other attractions / places to visit were just as... More 

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Merav A, Hotel Manager at Hotel Manos Stephanie, responded to this review

Dear Mr H, Thank you so much for taking the time to share your experience with us, we are particularly happy to hear about your pleasant stay in the Manos Stephanie Hotel. It feels good to know that we are up to our guests’ expectations and strive to keep our level of service as high as possible. We look forward... More 

Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 9, 2015

I asked the reception to check the heating in my room while I went to have dinner. When I came back they just moved the courtains and said it was working. I had a freezing night. I had to leave the bathroom door open with full heating to help heating room. I had a two night reservation and directly changed... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mrs Porly, Thank you for sharing your experience during your stay at the Manos Stephanie Hotel. We do remember well your stay with us because it is very important for us that all our guests are completely satisfied. Your stay was during an important congress in Brussels and after your complain in the evening we went immediately to check... More 

Laval
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 19, 2015

i had the opportunity to stay at the Manos Stephanie this week.. Hotel 20 minutes walking distance from Brussel Central Place. Hotel is clean - standard european room - excellent service - typical breakfast - bar is very small. Perfect for business but will not recommend for a large family. Will stay again.

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Mr M., Thank you so much for taking the time to share your experience with us, we are particularly happy to hear about your pleasant stay in our house. It feels good to know that we are up to our guests’ expectations and strive to keep our level of service as high as possible. We look forward to welcoming... More 

Paris, France
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 1, 2015

It's a average 4 star hotel. Nothing to complain about. Large rooms, decent breakfast and nice personelle. I spent two days for work there. For the same money, in Bruxelles you can find a 5 star hotel with the same level of service and better amenities. Nice and central location.

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Thank you for having shared your comments. We are pleased to read that you enjoyed our ideall location in the heart of Brussels, just a few meters away from the most fashionable shopping and business districts such as the prestigious Place Stephanie and Avenue Louise. Kind regards, Claude Dufour - Manager More 

Neuchatel, Switzerland
Top Contributor
60 reviews 60 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 22, 2015

This Hotel Manos Stephanie is well located, near "Brussels' Champs-Elysées, where are all the luxury shops. It's at walking distance from the quartier Sablon, where a lot of bars and restaurants are. A bit far from the city center. the rooms are large and clean (the bathroom not clean as we could expect in such hotels category), overall everything is... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Guest, Thank you very much for sharing your experience at the Manos Stephanie Hotel, we are pleased that you enjoyed your stay with us and appreciated our fabulous location. We hope to welcome you soon at the Manos Stephanie Hotel. Claude Dufour - Manager More 

Nicosia, Cyprus
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 13, 2014

Returned from Brussels last Wednesday. We stayed at the hotel for 3 nights. Although overpriced it was an excellent choice mostly because of the location. Nice and clean hotel. The antiques which decorates the common areas match perfectly with the decoration of the rooms. Our standard room was warm and comfortable. The staff was very friendly and helpful, especially the... More 

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Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Alexandro, Thank you for the great review. It was a real pleasure to welcome you during your stay at the Manos Stephanie Hotel. We work hard to serve the best and we are so glad to see those efforts pay off on your last visit. Hope to have you back soon at the Manos Stephanie Hotel. Claude Dufour -... More 

Maidenhead, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed at this hotel on a couple of occasions when visiting Brussels. Excellent location, not the cheapest hotel but good value for money and the location makes up for the cost. Would stay again. You are very close to the Avenue Louise and all the fashionable shops. We would recommend taking the walk down the hill through some lovely cobbled... More 

Was this review helpful? Yes
Merav A, Manager at Hotel Manos Stephanie, responded to this review

Dear Warren and Helen, Thank you so much for your review. The location of the Manos Stephanie Hotel is indeed great due to the fact that we are close to the shopping district and at walking distance from all the famous tourist attractions like the Grand Place, Manneken pis, the Magrit Museum ... It is always a real pleasure to... More 

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