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Pentahotel Brussels City Centre

Chaussee de Charleroi 38, Saint-Gilles, Brussels 1060, Belgium (Formerly Mercure Brussels Center Louise)
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Pentahotel Brussels City Centre
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14 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hammond, Indiana
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Pentahotel City Centre Brussels is not really in the center of Brussels city! Although you can take a tram or subway train from Louise Metro station, calling Pentahotel a City Centre hotel is misleading. (To be fair,other nearby hotels such as NH Hotel also call themselves City Centre.) It is a large hotel with eight floors in a fairly quite... More 

Was this review helpful? Yes
adehaye, Director of Sales at Pentahotel Brussels City Centre, responded to this review

Dear K G, Thank you for reviewing pentahotel Brussels City Centre, and providing me with your valuable feedback. I read that you encountered some inconveniences during your stay, and I would like to apologize for this. We have noted your suggested attention points, and will discuss them internally with my colleagues. Please don’t hesitate to send me an email on... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Same trip with WU Alumni, but a little different story. No AC when entered room and found out the whole first floor didn't have AC. This was fixed when we got back from supper. No light above sink, wife didn't appreciate this, no safe in room. AC started dripping water after it ran about an hour, heard other people say... More 

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Athens, Greece
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Within reach from Louise metro station. Just redecorated. Contemporary, stylish design, spacious lobby that allows you to relax in comfy sofas watching tv, listening to music or play billiards. Small but well equipped gym. Good wifi reception all around. Stylish, spacious room with comfortable mattress. A good variety of complimentary movies through the smart, large hd tv in the room.... More 

Was this review helpful? Yes
adehaye, Director of Sales at Pentahotel Brussels City Centre, responded to this review

Dear anektarioz, I’m proud to hear that pentahotels Brussels City Centre provided an amazing accommodation during your stay in June. I appreciate your feedback and I’m proud to see that you adored the style of our lobby and the technology in our room. We are looking forward to see you again very soon! Kind regards, Arnaud Dehaye Director of Sales... More 

Topeka, Kansas
Level Contributor
144 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Newly renovated, just reopened in May 2015, this hotel is located in center of Brussels. The hotel style is eclectic with lots of dark areas contrasted with bright spot lights and bright colors of paint. The bar left of the main entrance serves as the reception desk. To the right of the main entrance you will find a pool table... More 

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adehaye, Director of Sales at Pentahotel Brussels City Centre, responded to this review

Dear KSMeadowlark, Wow! Thank you for this lovely and detailed review! Please feel free to contact me on arnaud.dehaye@pentahotels.com, when you would like to stay again at pentahotel Brussels City Center. I would love to assist you personally. Warm regards, Arnaud Dehaye Director of Sales & Marketing More 

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