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Novotel Brussels Midi Station

Certificate of Excellence
5-7 Avenue Fonsny, Saint-Gilles, Brussels 1060, Belgium (Formerly Hotel Cascade Midi)
Hotel amenities
Novotel Brussels Midi Station
Best prices for: 1 room 1 guest
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Ranked #10 of 21 Hotels in Saint-Gilles
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
AFCW South West London/Surrey
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376 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South West London/Surrey
Top Contributor
172 reviews 172 reviews
96 hotel reviews
260 helpful votes 260 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is a great location if you are arriving to and/or leaving from Brussels Midi train station, it is virtually opposite. And I read previous reviews talking about the location not feeling safe, I do not believe this is a problem, it is not the prettiest part of Brussels, but not unsafe. It is possible to walk to Grand... More 

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Villecresnes, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

The Family room was not open when we arrived at the hotel and it tooks time before someone come to open the door. One of the toilets was not working. And on the morning no chocolate was available for children or hot milk to prepare it.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Joris C, Responsable réception at Novotel Brussels Midi Station, responded to this review

Dear Guest, We would like to thank to for taking time to share your review after your stay in our hotel. We are sorry that you stay did not fully met your expectations. Our teams are at your service 24h/24 do not hesitate to ask them to help you in this kind of situtation. Regarding the hot chocolat and hot... More 

Bangkok, Thailand
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is very close to the train station, just across the street. However, the neighbourhood might look a bit scary at night. The room was new and very clean. Love the furnitures and decoration. The bed was large and comfy. The bathroom was big and very clean. The only negative thing was the wifi signal which was not strong and... More 

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Joris C, Responsable réception at Novotel Brussels Midi Station, responded to this review

Dear Guest, We would like to thank you for taking time to write a review after your stay at Novotel Brussels Centre Midi Station, We are delighted to read your positive comments and that you enjoyed our room. Kind regards, Cécile Shift Leader More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is much better than I expected. The room we stayed in looks new and nicely furnished with ample walking space. The bed is comfortable and there is a bath tub in the toilet as well. It is also about 5 mins from the Brussels Midi Station so it's extremely convenient if you are alighting from the train. However,... More 

Was this review helpful? Yes 2
Joris C, Directeur général at Novotel Brussels Midi Station, responded to this review

Dear guest, Thank you very much for your review after your stay at the Novotel Brussels Midi. We are delighted that you enjoyed your visit. We look forward to welcoming you back soon. Kind regards, Maxime Cusse Hotel Manager More 

Manama, Bahrain
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am in Paris on a short assignment and thought of taking a quick weekend trip to Brussels with family. Since we were taking the Thalys train from Paris to Brussels, I booked the Novotel which is very close to the Railway station. Some of the reviews on this hotel had mentioned about the rather shady locality, so we were... More 

Was this review helpful? Yes 2
Joris C, Directeur général at Novotel Brussels Midi Station, responded to this review

Dear guest, Many thanks for your kind feedback on our hotel. I am happy that you have enjoyed your stay with us and that you were pleased by the services offered by our team. It is correct that our staff is very service focused and tries to be one step ahead to make our guests’ stay as comfortable as possible.... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was located very near to Brussels MIDI station, so that's pretty convenient. Hotel does make its guests feel safe as they have security feature before one enters the hotel. Rooms are fabulous! Clean, extremely spacious, modern, comfortable, and best of all - the toilet has this warm light feature that comes in really handy when you are done showering.... More 

Was this review helpful? Yes
Joris C, Directeur général at Novotel Brussels Midi Station, responded to this review

Dear guest, Thank you for taking the time to write a review after your stay at the Novotel Brussels Midi. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Maxime Cusse Hotel Manager More 

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