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Novotel Brussels Midi Station

Certificate of Excellence
5-7 Avenue Fonsny, Saint-Gilles, Brussels 1060, Belgium (Formerly Hotel Cascade Midi)
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Novotel Brussels Midi Station
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Ranked #10 of 21 Hotels in Saint-Gilles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Ramseyman Cambridge
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372 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok, Thailand
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel is very close to the train station, just across the street. However, the neighbourhood might look a bit scary at night. The room was new and very clean. Love the furnitures and decoration. The bed was large and comfy. The bathroom was big and very clean. The only negative thing was the wifi signal which was not strong and... More 

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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is much better than I expected. The room we stayed in looks new and nicely furnished with ample walking space. The bed is comfortable and there is a bath tub in the toilet as well. It is also about 5 mins from the Brussels Midi Station so it's extremely convenient if you are alighting from the train. However,... More 

Was this review helpful? Yes 2
Joris C, Directeur général at Novotel Brussels Midi Station, responded to this review

Dear guest, Thank you very much for your review after your stay at the Novotel Brussels Midi. We are delighted that you enjoyed your visit. We look forward to welcoming you back soon. Kind regards, Maxime Cusse Hotel Manager More 

Manama, Bahrain
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in Paris on a short assignment and thought of taking a quick weekend trip to Brussels with family. Since we were taking the Thalys train from Paris to Brussels, I booked the Novotel which is very close to the Railway station. Some of the reviews on this hotel had mentioned about the rather shady locality, so we were... More 

Was this review helpful? Yes 2
Joris C, Directeur général at Novotel Brussels Midi Station, responded to this review

Dear guest, Many thanks for your kind feedback on our hotel. I am happy that you have enjoyed your stay with us and that you were pleased by the services offered by our team. It is correct that our staff is very service focused and tries to be one step ahead to make our guests’ stay as comfortable as possible.... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was located very near to Brussels MIDI station, so that's pretty convenient. Hotel does make its guests feel safe as they have security feature before one enters the hotel. Rooms are fabulous! Clean, extremely spacious, modern, comfortable, and best of all - the toilet has this warm light feature that comes in really handy when you are done showering.... More 

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Joris C, Directeur général at Novotel Brussels Midi Station, responded to this review

Dear guest, Thank you for taking the time to write a review after your stay at the Novotel Brussels Midi. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Maxime Cusse Hotel Manager More 

Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here last week with two friends as a base for a Belgian rail tour holiday. Being across the road from Midi station was great as we didn't have far to take our cases, and could get back out in less than an hour of our arrival. The reception was very welcoming, with friendly staff who... More 

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Joris C, Responsable réception at Novotel Brussels Midi Station, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Brussels Midi. It is always a pleasure to receive positive feedback. I am happy that you have enjoyed your stay with us and that you were pleased by the services offered by our team. It is correct that our staff is very service focused and tries... More 

Tamworth
Top Contributor
56 reviews 56 reviews
43 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 1 night in Feb 15 with my wife in a double room. We chose this hotel as it was within walking distance of the Eurostar station and it was discounted on the Eurostar website. The reception was nice and welcoming and the staff spoke good English. The ensuite room was ok but too cluttered with unnecessary furniture. The double... More 

Was this review helpful? Yes 1
Joris C, Responsable réception at Novotel Brussels Midi Station, responded to this review

Dear Guest, Thank you for taking your time to submit a review on Tripadvisor after your stay at Novotel Brussels Midi. We are delighted to learn that your experience has left a lasting positive impression. My team and I look forward to having the pleasure in welcoming you back for a return visit. Best regards, Cécile Shift-Leader More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My friend and I have been to this hotel at the begging of December 2014. The hotel is not far away from the city centre (15 min walking from Grand Place), but unfortunately the district isn't nice. I didn't feel safe there at night at all. The rooms are regular, but not really clean.

Was this review helpful? Yes 1
Joris C, Responsable réception at Novotel Brussels Midi Station, responded to this review

Dear guest, We would like to thank you for writing a review after your stay at Novotel Brussels Midi. Look forward to welcoming you back. Kind regards, Cécile Shift Leader More 

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