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Renaissance Brussels Hotel

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Rue du Parnasse 19 | EU Quarter, Ixelles, Brussels 1050, Belgium
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Best prices for: 1 room 1 guest
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1,182 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Emmen, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel for a weekend in Brussels, safe private parking and at the nearby Luxembourg Square are bus stops for lines 38 and 95 to the center and lines 34 and 80 to the Porte de Namur/Naamsepoort. These busses also stop at Trône/Troon where you can take the metro. Place Jourdan (eat fries at Maison Antoine) is at walking distance... More 

Was this review helpful? Yes 1
Top Contributor
126 reviews 126 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here recently on business and it was a great experience. The staff were very welcoming and friendly. It was a hot day and there was complimentary iced tea and biscuits in the reception area. I was upgraded to a club room and had access to the club lounge, which made the experience much more relaxing after a long... More 

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Prague, Hlavni Mesto Praha, Czech Republic
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Except for the initial problems with communication at, but I understand that is a lot of work. Upon arrival, all trampled. The only thing that struck me was that the minibar filled. Housekeeping is a little way behind. More or less it seemed as if there was nobody except beds made. Breakfast not very good. Offer would certainly be colorful,... More 

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Katerini, Greece
Top Contributor
95 reviews 95 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

A very nice hotel with high level of service and good quality standards. It is located near the Eu Parliament but not close to the historical center of Brussels. Good large rooms and comfortable beds guarantee to the resident an excellent stay. The breakfast is very good and the staff very polite. We can't say that it is an economical... More 

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in a side street, so quiet and free from lots of passing traffic. Service is efficient and friendly, and rooms are large and clean. Very good sports facilities and a large pool. There is also a sauna, but no steam room. Restaurant is OK, but suggest walking around to find much better places to eat, as the hotel is... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here when I could not get into hotels closer to Grand Place. It was clean and check in staff very helpful, but a bit out of the way from the touristy things we wanted to see. Being so close to EU headquarters, there were a lot of armed police and motorcades moving through the streets all the time. Close... More 

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Amsterdam, The Netherlands
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First impression: Unfortunately check in was slow! we were tired and had arrived late afternoon, we just wanted to get our room as quick as possible. During check in, the lady behind the desk asked if we speak french, sort of a strange question from a 4**** hotel....?! Second impression: We wanted to visit a bar which isnt on the... More 

Was this review helpful? Yes 2
Joanna V, Guest Relations Manager at Renaissance Brussels Hotel, responded to this review

Dear Julz_Francis, We would like to thank you for choosing the Renaissance hotel for your recent stay in Brussels. We appreciate your comments regarding our property and our spacious clean rooms. We are happy to offer free internet to all our guests in the lobby area. We have taken note of your comment regarding the check in and we will... More 

Rotherham, United Kingdom
Top Contributor
69 reviews 69 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good quality hotel with excellent rooms, friendly staff and private parking. It isn't located very close to the old town and attractions but this isn't a problem as there is an excellent metro with stations close by.

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Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'm finding this hotel VERY PROBLEMATIC. Staff have different answers for the same questions. Today, first told laundry won't be back until late tomorrow. First reply when challenged that form doesn't say that was, "it's the weekend" followed by "it's like that during the week as well". When a more senior member of staff senses a problem, she clarifies that... More 

Was this review helpful? Yes 1
Joanna V, Guest Relations Manager at Renaissance Brussels Hotel, responded to this review

Dear Archie400, Many thanks for choosing the Renaissance hotel for your recent stay in Brussels. We are disappointed to hear of your experience with us. As you can imagine this is not the service we strive to provide. We would like to sincerely apologize regarding the miscommunication caused regarding the laundry and especially the reaction when you got locked out.... More 

San Antonio, Texas
Top Contributor
66 reviews 66 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here about 10 days off and on over the last 6 months - mostly on weekends. The front desk staff are some of the best I've ever seen - absolutely fantastic. I was always warmly welcomed and often upgraded without asking. Each Concierge went out of their way to be helpful - genuinely wanting to be of service.... More 

Was this review helpful? Yes 1
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