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Thon Hotel Bristol Stephanie

Certificate of Excellence
Avenue Louise 91-93, Ixelles, Brussels 1050, Belgium
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Thon Hotel Bristol Stephanie
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591 Reviews from our TripAdvisor Community

Traveler rating
    175
    260
    93
    43
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (163)
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Kingston, Saint Andrew, Jamaica
Top Contributor
83 reviews 83 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First the front desk team are excellent, does not matter the time of day you get to there, they do best to accomodate. My first room I thought was incredible, spacious, I mean spacious, great amenities, bed was incredibly comfortable. I was nervous at first because the hallway was so small, but makes sense, better to have bigger rooms. The... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to the Area Director BeNeLux of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Madam, Thank you very much for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to know that you enjoyed your stay with us, the size of the room, the professionalism of the staff and the breakfast. It is always a pleasure for us to... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Traveling by train, we found this hotel very convenient as the subway was just a 5 minute walk down a safe street and 3 stops from the eurostar station. We returned at 1am one morning and felt comfortable walking back to the hotel. Reception staff were very friendly and helpful at all times. Our room was a decent size. The... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to the Area Director BeNeLux of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Madam, Thank you very much for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to know that you enjoyed your stay with us. However, we are very sorry to read that you were disturbed by the air conditioning. Please accept our most sincere apologies... More 

Manila, Philippines
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel since it was less expensive than the official hotel for the conference I was attending (a 2 minute walk away). Since I was staying 10 days, I was a given a larger room which was bright and pleasant. Located on a major shopping street. Walking distance to good restaurants, the tram station and subway. Had trouble... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to the Area Director BeNeLux of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Madam, Thank you very much for taking the time to publish a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your (long) stay and the hotel. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the... More 

Thessaloniki, Greece
1 review
4 of 5 stars Reviewed 3 weeks ago

Very good central and convenient hotel. Nice educated staff at the reception, excellent large rooms, rich breakfast. It also has fast wi-fi and many TV programs. Very good food at the restaurant (though quite expensive). Lack of a large lobby to sit and discuss.

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes
BristolStephanie, Personal Assistant to Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you very much for your positive review following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay with us. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear - Delord Personal Assistant to Area Director BeNeLux -... More 

Cleveland, Ohio
Top Contributor
177 reviews 177 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed April 21, 2015

The rooms are very large and quiet, at least on the back side of the hotel. Bed was firm and comfortable. King size bed but made with two narrow comforters. Bathroom is also large but with tub/shower. Could be tricky to climb into for a short person or with balance challenges. There are robes and slippers, a sitting area and... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to the Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Madam, Thank you very much for taking the time to publish a review on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay with us and can assure you that we appreciate your comments. Regarding the eventual noise from the street, please note that there is... More 

Oslo, Norway
Top Contributor
61 reviews 61 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 20, 2015

This is a very good business hotel in a good location in the exclusive shopping street in Brussels. Get a room in 10th floor with balcony and enjoy the view over the area. The breakfast was ok, but nothing more. About 15 minutes to walk to downtown, but you can take the tram that stop 20 outside of the hotel.

Was this review helpful? Yes 1
BristolStephanie, Personal Assistant to the Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you very much for taking the time to publish a review on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay with us and would like to thank you most sincerely for your so positive comments. It is always a pleasure for us to... More 

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 26, 2015

Don't get me wrong, the hotel is absolutely fine, but completely average. It could be in any larger city in Europe. The staff is friendly, but not more, the breakfast is alright, but without anything special (well, that's not completely true: there is an automated orange-juicer), the room is clean and spatious, but impersonal. What I missed was the feeling... More 

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes 2
BristolStephanie, Personal Assistant to the Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you very much for your comments following your stay at the Thon Hotel Bristol Stephanie. We are pleased to know that you enjoyed the hotel and its facilities, but are very sorry to read that there is a lack of professionalism in the attitude of our staff. Please accept our most sincere apologies and be assured that... More 

Oberhausen, Germany
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2015

Nice hotel , good located (no need your car furthermore for city-sightseeing) with parking garage and accomodation as we had expected. WiFi with good quality, breakfast good, restaurant excellent. Safety related issue: When you enter the lift for the way up and you don't put your key-card immidiately inside, after a couple of seconds the light will automaticly switched off... More 

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes 1
BristolStephanie, Personal Assistant to the Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you very much for your feedback regarding your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed the hotel, its services and your stay. Regarding your comment about the fact that you have to insert your key-card in the elevator, please note that this is for security reasons. With this... More 

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 20, 2015

While the hotel was fine (clean, quiet room), the service was terrible - the reservation process was overly complicated, and we couldn't get our reservations straightened out when we arrived (there were 6 rooms reserved), which led to double-charging, 6-hour waits for some to check in but not others, and 3 out of 6 reservations screwed up (checking in-out was... More 

Was this review helpful? Yes 1
BristolStephanie, Personal Assistant to the Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Dear Madam, We would like to thank you for taking the time to put a comment on Trip Advisor following your recent stay and conference at the Thon Hotel Bristol Stephanie. We are very sorry about the inconveniences you experienced but would like to know a little bit more in order to be able to take actions. Could... More 

St Austell, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 19, 2015

Very good hotel , ideally suited for walking into the city centre, Excellent room, everything you would expect of a 4* Hotel. Good breakfast & helpful reception staff. Unfortunately we only had one night in Brussels, but if we come back we will be happy to stay at the same place.

Was this review helpful? Yes 1
BristolStephanie, Personal Assistant to the Area Director BeNeLux - Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, We would like to thank you most sincerely for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed the hotel and your stay with us. It is always a pleasure for us to receive such positive comments from our... More 

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