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Thon Hotel Bristol Stephanie

4.0 of 5 Avenue Louise 91-93, Ixelles, Brussels 1050, Belgium
Best prices for: 1 room 1 guest
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Thon Hotel Bristol Stephanie
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Thon Hotel Bristol Stephanie
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547 reviews from our community

Traveler rating
    157
    237
    92
    41
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nyon, Switzerland
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My impression of the the rooms and room facilities in this hotel, based on two stays (November 2014 and February 2015), is generally very good. The rooms I stayed in were very large and comfortable, and the bathrooms had twin wash basins, a bath with a hand-held shower and a separate shower cubicle. The separate WC with its own wash... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

great location, pleasant hotel which is designed and decorated very nicely. huge rooms which are a benefit! great value for your money. I didn't have breakfast at the hotel, since it is very expensive, and 2 minutes from the hotel you can get good coffee and a light breakfast for few Euros.

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked a twin room a few weeks before our arrival date asking if there was a room which was wheelchair accessible. All I needed was a bathroom which was wide enough to take a wheelchair, no other adaptations were necessary. I asked the hotel to contact me if this was not possible. I heard nothing. On the day of... More 

Was this review helpful? Yes 1
BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Dear Madam, We would like to thank you very much for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are very sorry to read that you had problems with your wheelchair. Please accept our most sincere apologies for the inconveniences caused and be assured that... More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The three staff around reception were friendly and attentive after they finished their lengthy conversation whilst I stood around waiting to check in. The room needed vacuuming. The wifi worked great - but only when you were standing near the bedroom door. The bathroom lacked basic maintenance - chipped wooded, dated tiles, a shower that overflowed due to a blocked... More 

Was this review helpful? Yes 1
BristolStephanie, Personal Assistant to the Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, We would like to thank you for posting a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are very sorry to read that you did not enjoy your stay with us and have taken careful note of your remark regarding the attitude of the staff. Please accept our most sincere apologies... More 

Boston, Massachusetts
1 review
3 of 5 stars Reviewed January 27, 2015

nice people. no major remarks, could recommend. no sleepers in the room, complicated elevator, no bottle of water in the room when i arrived. good location, average breakfast. shopping district, modern design.

Review collected in partnership with ThonHotels.no

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BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, We would like to thank you for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are pleased to read that you enjoyed your stay with us but have taken careful note of your less positive remarks. Looking forward to the pleasure of welcoming you back... More 

Merzig, Germany
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

Nice hotel. Very good service. The only negative point is the sauna. Nevertheless an ideal hotel for business travellers with a state of the art fitness studio. I can highly recommend this hotel for business and leasure trips to Brussels.

Was this review helpful? Yes
BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Guest, Thank you for the great review of our hotel! It is always a pleasure for us to receive such positive comments from our guests. However, you took good note of your remark about the sauna. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Christine Lear - Delord Personal... More 

Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2015 via mobile

I admit that I was reluctant after reading some recent bad reviews. Thankfully, the hotel and it's stuff were great! The room was spacious and comfortable. There was complementary coffee and tea. The bathroom was quite big. The only problem was that there were two twin beds and not one king/queen size bed. The breakfast was really generous. I can... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you changed your mind regarding your opinion about the hotel and that your enjoyed your stay in the hotel. It is always a pleasure for us to receive such... More 

Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 13, 2015

This is a modern looking hotel that fully met our expectations. In our case the reception was correct, the room was very large and available services were the typical of a hotel of its category. Beds were very comfortable and mattresses were in perfect condition, allowing for a perfect rest, which in the end is the main reason why we... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you very much for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay with us and that the hotel met your expectations. It is always a pleasure for us to receive such positive comments from our... More 

efay
Top Contributor
105 reviews 105 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 5, 2015

We stayed here between Christmas and New Years and I would echo the comments about poor customer service. The hotel itself is in a great location (short walk to the Metro/tram, very near good shops and some nice restaurants, and a 20 minute stroll to the main sights). It also looks great, with a nice modern style - nice bar/restaurant... More 

Was this review helpful? Yes
BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Thank you for taking the time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed the hotel, the room and the food, but are very sorry to read that the attitude of the staff was unprofessional. Please accept our most sincere apologies... More 

bristol
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 3, 2015

We are a young couple who stayed here for 2 nights over New Year's Eve. We booked through Secret Escapes where we had the promotion of a club room, a free bottle of wine, a free 3 course meal and a late check out of 3pm. When we arrived at the hotel, there was only one person on reception and... More 

Was this review helpful? Yes 2
BristolStephanie, Personal Assistant to Area Director - Thon Hotels BeNeLux at Thon Hotel Bristol Stephanie, responded to this review

Dear Sir, Dear Madam, We would like to thank you most sincerely for bringing to our attention the lack of professionalism of the staff. Please accept our most sincere apologies for the inconvenience caused and be assured that action will be taken where appropriate in order to avoid such issues in the future. However, we are delighted to read that... More 

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Additional Information about Thon Hotel Bristol Stephanie

Address: Avenue Louise 91-93, Ixelles, Brussels 1050, Belgium
Location: Belgium > Brussels > Ixelles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thon Hotel Bristol Stephanie 4*
Number of rooms: 142
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Also Known As:
Thon Hotel Bristol Stephanie Brussels, Belgium
Hotel Style:
#4 Luxury Hotel in Ixelles
#5 Business Hotel in Ixelles
#6 Romantic Hotel in Ixelles

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