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Crowne Plaza Hotel Monterrey Aeropuerto

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Blvd. Aeropuerto 171 | Col. Parque Industrial Nexxus, Apodaca 66600, Mexico
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Crowne Plaza Hotel Monterrey Aeropuerto
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53 reviews from our community

Traveler rating
    13
    28
    6
    5
    1
See reviews for
4
2
1
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Before starting the trip I wrote an e-mail to the hotel asking for airport pick-up and providing the details of my trip (arrival time), I received confirmation from the hotel for the pick-up. When I got there no pick-up car waiting. After I called the hotel and explained to the front desk for 5 minutes what I want they agreed... More 

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Leeds, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent location for the airport and the industrial park next door (the free bus will take you to the airport and the industrial park if needed). Rooms clean, food ok but pricey. Service at front desk in restaurant pretty good and friendly. Club lounge on top floor is dire, quite poor and free food is nasty but check out the... More 

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Camby, Indiana
Top Contributor
59 reviews 59 reviews
52 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 27, 2015

First time at this hotel, first time in Mexico for me, actually, and I have to say that this was a very nice Crowne Plaza, probably in my top 10 of CP's that I've stayed at. Customer service was great from check-in to check-out. Room was very spacious and comfortable. I will certainly stay here again during my next visit.

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Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 16, 2015 via mobile

As a Platinum IHG member, I do my share of staying at the IHG brand hotels during the year. I'm also a Hilton Honors Diamond member and have been for several years on a continuos basis. Unfortunately, during the past week I've had two less than stellar stays at this property. The first one was on Thursday, 8 Jan 15... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear George L G, Thank you for sparing some time out of your busy day to bring this matter to our attention and for being an IHG Rewards Club Platinum Elite member. It is regretful to see that you were unable to fully enjoy your stay with us due to the quality of service provided during your stay, which may... More 

Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2014

I unexpectedly stayed here after my flight to Queretaro was missed. The hotel is overall nice and clean. Initially I was in room 605. While that room was excellent in every respect...it did not have air conditioning. This was either by design or that it was switched off; only heat or vent fan was available. They switched me to room... More 

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Malnate, Italy
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 3, 2014

Coming there once a year, quality of Hotel is still excellent Wide rooms and clean, very good internal restaurant, excellent breakfast Quite far from downtown but closed to several other hotels and good restaurants just missing minibar in my room, but Bar at hall was very good Again, Excellent for business trip

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Senior Contributor
36 reviews 36 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2014

This place is great if you seek the refuge of safety while in Monterrey. It is very close to the airport and they provide shuttle service to and from. They also have a great restaurant and bar within the facility. This is a very nice place and is always my choice on my final night in Monterrey.

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Littlehampton, United Kingdom
1 review
4 of 5 stars Reviewed September 3, 2014

Good clean and friendly hotel. If your working in or around Monterrey this is a good place to stay at a reasonable price. Most of the staff speak English and are extremely helpful. Good breakfast and excellent dining room. However, if you are feeling a little adventurous there are some other good eateries within easy walking distant.

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tinton falls, nj
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 23, 2014

Stayed here at the request of our Corporate Travel Department. Room was clean and spacious, I was not troubled by any highway noise. The restaurant was standard, hotel restaurant fare, nothing spectacular, but good. Airport shuttle service was a plus.

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Top Contributor
67 reviews 67 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 13, 2014

Very good hotel with everything new, clean and in place. If you are coming for business this hotel will have everything you need. But don't depend so much on the Wi-fi internet or you will be disappointed, as all IHG hotels I've this one isn't different, the internet is horrible and drops all the time, could have IP phone calls... More 

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