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Courtyard Monterrey Airport

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Carr Miguel Aleman Km 23.7, Apodaca 66600, Mexico
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60 Reviews from our TripAdvisor Community

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Wichita, KS
Level Contributor
169 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed 1 week ago

I just stayed two nights while in Monterrey on business. The hotel is very close to MTY airport with a very fast shuttle to and from the airport. The service at the hotel was outstanding. They arranged for a hotel taxi for the day which always helps so I can just charge it to my room. Everybody was very friendly... More 

Helpful?
Thank GT6
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear GT6 Thank you for all your feedback and time, we appreciate it a lot, hope all your trip was as you expected. And hope we can see you soon in our hotel. Sincerely Francisco Palomo Marketing Manager Optima Hoteles México More 

Detroit, Michigan
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel to Monterrey every few months and ALWAYS stay at this hotel. The hotel rooms are large, clean and fairly updated. Beautiful grounds with very nice amenities (gym, pool, lobby bar with good drink specials, and outside gazebo and bbq grill). The employees are very courteous and the hotel has good security. The included breakfast is delicious and they... More 

Helpful?
Thank SM2013S
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear SM2013S Thanks you for your detailed feedback and all your time, we appreciate it a lot. hope you had a wonderfull time in Courtyard Monterrey. Hope you can visit us soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Stephens City, Virginia
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here two nights at the suggestion of my company's office. Location is good if you work at a nearby business park, but otherwise it sucks. The actually city center is a good 20-30 minutes away so keep that in mind. For the price, I expected better. Rooms at dated and no plugs next to your bed to charge you... More 

Helpful?
Thank Hernan P
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Hernan P Thank you for your time and comment, all our staff thank you for your feedback, we appreciate that all your experience was good, Hope we can see you soon in Courtyard Monterrey aeropuerto. All comments are reviewed and analyse so thank you again for all your experience in your trip. Sincerely Francisco Palomo Marketing Manager Optima Hoteles... More 

Greer
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 29, 2015

Bed was great and air conditioner was excellent. Outside it was very humid and hot so getting back to my room was a huge relief from the heat. Rooms are well appointed and view from higher level floors is good for the area. I have stayed here several times on business and staff are very polite and helpful at all... More 

Helpful?
Thank Timothy W
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Timothy W Thank you for your comment and honesty in it, we are happy that your stay was a positive one, hope you halpe other tripadvisor community people, We remind you that our goal is having a excellent service you ca have a nice trip and excellent stay in our hotel. Hope we can see you soon in Monterrey... More 

Texas City, Texas
Level Contributor
109 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed July 3, 2015 via mobile

Stayed four night in June 2015. Check in was fast. Staff were helpful throughout the stay. The room was standard. Everything worked. There are several restaurants within walking distance from the hotel, especially the wonderful Los Fresno steakhouse next door. The hotel provides a free airport shuttle van. The price was reasonable for the room offered. I would stay again.

Helpful?
Thank Bahnreise
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Bahnreise Thank you for your time and honesty in your comment, our staff of our hotel is happy for your positive stay in the hotel, we appreciate all feedback you have us. Hope we can see you soon. If you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Otima Hoteles de México More 

Kenosha, Wisconsin, United States
Level Contributor
159 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 10, 2015 via mobile

Staff was hospitable and courteous. Nice area to congregate for a discussion, near the lobby. Breakfast Buffett was good. Room was clean, and Internet worked consistent. Located close to restaurants/convenient store. Overall, good place to stay for a business trip.

Helpful?
Thank Craig S
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Craig S Thank you for your time and hinesty in your comment, we appreciate it, triadvisor will be happy to know about your experience in your trip. our hotel staff thank you too. Hopefully we can see you soon will be waiting for you in your next trip. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Connecticut
Level Contributor
153 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed March 24, 2015

Good location for your standard Courtyard Marriott. Close to the airport as well as dinning and shops, this offers a good choice for a short stay. A little off the beaten path if you are on an extended stay doing business downtown. The lobby bar was convenient and the food not too bad. The biggest criticism was the room AC... More 

Helpful?
Thank Stephen K
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Stephen K Thank you for your time and commment we appreciate it and our hotel staff too. We are happy to know that your stay was Good. We want to tell you that all feedback is analyze and try to have better service for future stays. Thank you again and if you have further quetions or comments not hesitate... More 

Boston, Massachusetts
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed March 14, 2015

I stayed here for one night on a business trip due to a very early flight the next morning. Check in was very smooth and the employees at the desk professional and friendly. My room was very clean, but marred by an off-putting odor and an extremely loud cooling/heating unit. The decor was a bit dated as remarked upon by... More 

Helpful?
Thank Cubechick
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Cubechick Thank you for sharing your experience of our hotel, tripadvisor community will appreciate it. We thank you for your honety too. We always analyze what our guest are sharing of all stays, so we can learn more about our guest want and need. So thanks very much for your feed back. I you have further comments don´t hesitate,... More 

Lancaster, New York
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 9, 2015

Stayed here the night before my departing flight. The check-in was quick and friendly. The room was clean, but had a dated feel to it. For example, the ceiling was no longer white, as it had taken on a yellowish hue. Small things like that made the room feel old. I had no other issues with my stay, and the... More 

Helpful?
Thank SIlentThunder1642
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear SIlentThunder1642 Thank you for your time and comment we appreciate your honesty. Hope your stay was satisfactory in all aspects. All feedback it´s analyze so again we appreciate your opinion of your stay. If you have further comments don´t hesitate to contact us. Hope we can see you again soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

I had the wonderful pleasure of staying and dining here on a recent business trip and was absolutely delighted with my stay. My room was clean, well appointed and quiet and the staff couldn't have been more helpful and friendly. I ate both breakfast and lunch at the hotel and the food was both fresh and phenomenal! The staff were... More 

Helpful?
Thank Elizabeth V
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Elizabeth V Thank you for staying in Courtyard Monterrey Airport hope you had a wonderful time and experience. For us it´s important to have all feedback and analyze it and have better service on your next trip. if you have additional comments don´t hesitate to contact us and will answer you as soon as possible. Hope we can see... More 

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