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Courtyard Monterrey Airport

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Courtyard Monterrey Airport
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Courtyard Monterrey Airport
Courtyard Monterrey Airport
Courtyard Monterrey Airport
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52 reviews from our community

Traveler rating
    9
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    15
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kenosha, Wisconsin, United States
Top Contributor
105 reviews 105 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staff was hospitable and courteous. Nice area to congregate for a discussion, near the lobby. Breakfast Buffett was good. Room was clean, and Internet worked consistent. Located close to restaurants/convenient store. Overall, good place to stay for a business trip.

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Craig S Thank you for your time and hinesty in your comment, we appreciate it, triadvisor will be happy to know about your experience in your trip. our hotel staff thank you too. Hopefully we can see you soon will be waiting for you in your next trip. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Connecticut
Top Contributor
119 reviews 119 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 24, 2015

Good location for your standard Courtyard Marriott. Close to the airport as well as dinning and shops, this offers a good choice for a short stay. A little off the beaten path if you are on an extended stay doing business downtown. The lobby bar was convenient and the food not too bad. The biggest criticism was the room AC... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Stephen K Thank you for your time and commment we appreciate it and our hotel staff too. We are happy to know that your stay was Good. We want to tell you that all feedback is analyze and try to have better service for future stays. Thank you again and if you have further quetions or comments not hesitate... More 

Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed March 14, 2015

I stayed here for one night on a business trip due to a very early flight the next morning. Check in was very smooth and the employees at the desk professional and friendly. My room was very clean, but marred by an off-putting odor and an extremely loud cooling/heating unit. The decor was a bit dated as remarked upon by... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Cubechick Thank you for sharing your experience of our hotel, tripadvisor community will appreciate it. We thank you for your honety too. We always analyze what our guest are sharing of all stays, so we can learn more about our guest want and need. So thanks very much for your feed back. I you have further comments don´t hesitate,... More 

Lancaster, New York
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

Stayed here the night before my departing flight. The check-in was quick and friendly. The room was clean, but had a dated feel to it. For example, the ceiling was no longer white, as it had taken on a yellowish hue. Small things like that made the room feel old. I had no other issues with my stay, and the... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear SIlentThunder1642 Thank you for your time and comment we appreciate your honesty. Hope your stay was satisfactory in all aspects. All feedback it´s analyze so again we appreciate your opinion of your stay. If you have further comments don´t hesitate to contact us. Hope we can see you again soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Senior Contributor
37 reviews 37 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

I had the wonderful pleasure of staying and dining here on a recent business trip and was absolutely delighted with my stay. My room was clean, well appointed and quiet and the staff couldn't have been more helpful and friendly. I ate both breakfast and lunch at the hotel and the food was both fresh and phenomenal! The staff were... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Elizabeth V Thank you for staying in Courtyard Monterrey Airport hope you had a wonderful time and experience. For us it´s important to have all feedback and analyze it and have better service on your next trip. if you have additional comments don´t hesitate to contact us and will answer you as soon as possible. Hope we can see... More 

Shelby Township, Michigan
Top Contributor
80 reviews 80 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 6, 2015

This was a great stay. I stayed here to be closer to the airport for my early morning flight. This place far exceeded my expectations for an airport hotel. The Restaurant was nice, the pool area was nice, the room with the Balcony is awesome! Fridge and Microwave in the room and close to many restaurants. I recommend. Only concern... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear V4VALOR Thank you for your time and comments, we appreciate for your honesty, we are glad that your stay on our hotel was satisfactory, from the community of tripadvisor and our staff hotel thanks you, for us is important all comments of our guest they gave us a good feedback and helps have a better service in all our... More 

San Marcos, California
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 2, 2015

Good hotel for the area, several restaurants nearby, staff is friendly and hotel is clean. Excellent steakhouse connected to the hotel, highly recommended for dinner. Will use this hotel again when in the area next time.

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Mark M Thanks you for your time and comments, We appreciate all your opinión of our hotel and most of all that you had a excellent time with us, we know that ll yor commets are so important to us, all feedback help us get a better service and in future stays you can be more happy about it.... More 

Milano, Italia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 6, 2014 via mobile

stayed in a business trip in Monterey and the hotel was fairly good. Hotel personnel helpful and friendly. Room was okay, good space and everything that it takes to make younger comfortable. Just besides the hotel you can dine at Chillis, I went there to either lunch and dinner and it was pretty good.

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Enricoonthemove Thank you for toyr time and comments, the community off tripadvisor and the hotel staff thank you, for us is very important to analyze your comments and get your feedback of your experience in your stay. besides we take seriously our service for your confortable stay. Hope we see you soon and if you have anymore questions don´t... More 

Columbus, Ohio
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 4, 2014

Stayed here one night on business and has a very nice experience. The bed was very comfortable with a noticeably firm mattress, which I like. The hotel has everything that a standard Courtyard offers, but with a full restaurant! It was late and raining, so I didn't feel like leaving the hotel. Fortunately, the hotel had a dinner buffet for... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear Susan C Thank you for your time and comments, our staff from our hotel thank you, for us is important that our guest have an excelent experience in your stay, for that we analyze all comments for good feedback. we thanks you again and if you gave further questions or any more commets don´t hesitate to contact us. Hope... More 

Wrexham
Top Contributor
141 reviews 141 reviews
44 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 13, 2014

Hotel close to the Airport with a shuttle bus to take you back and forth (You may need to ring the hotel directly to get them to pick you up so keep the number handy) Reasonable hotel, although looking a little tired, good breakfast and nice restaurant. All the staff were friendly and helpful. The location is close to the... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this review

Dear aaedwa Thanks you for your feeback tripadvisor and the staff form our hotel tahnks you for your time and honesty on your comments. We are glad that you had a good experience and good stay in our hotel. Your are welcome anytime soon, if you have more questions don´t hesitate to contact us and will answer you as soon... More 

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