We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info

Hampton Inn by Hilton Monterrey-Airport

Hotel deals
Hotel website
Carretera Miguel Aleman Kilometro 23.7, Apodaca 66600, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hampton Inn by Hilton Monterrey-Airport
Professional photos View all
Browse nearby
Hampton Inn by Hilton Monterrey-Airport
Rate this Hotel

124 reviews from our community

Traveler rating
    38
    49
    24
    10
    3
See reviews for
12
5
4
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (36)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (32)
All months
San Diego, United States
1 review
1 of 5 stars Reviewed 1 week ago

this hotel no shuttle at night, wait 11pm to 12:30am but Front-desk just repeat "we do 30min shuttle". They did not accept advance check out, hold reservation night payment and ask your bank information to refund 1~2 weeks later. They do not check first and last name, somebody check-in with my reservation. who has same last name. Don't go this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Kiyoung Lee. Thank you so much for choosing Hampton Inn Monterrey Airport, We love having you here. Thanks for giving us a few minutes to answer our service survey and place your comments in tripadvisor, we know that being a business traveler is hard to take a minute off work. We have looked into the detailed for the inconvenience... More 

morecambe, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I was working nights, therefore sleeping daytime. The staff were extremely friendly and helpfull. They put me in a back room as requested where it was mostly quiet during the day. The cleaning staff also seemed to respect the fact that I was sleeping during the day as I very rerely heard them during their cleaning duties.

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Gary C Thank you for your feedback, community of tripadvisor and our hotel staff appreciate it, We are happy that your experience was wonderful. and our staff could help you with your demands of your room. If you have further questions or comments don´t hesitate to contact us. Hope we can see you soon. Sincerely Francisco Palomo Marketing Manager... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Front desk service not welcoming at all!!!!!!! Few minutes from airport, next to Chilli's, 7-eleven and Mexican restaurant, shuttle service from and to airport. Not very clean, hairs in unused bathroom, not well maintained. I would pay little more and go to Fairfield Inn or Courtyard next door. Not coming back again!

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Danisha K Thanks you for your time and honesty the community of tripadvisor will appreciate it. We always analyze all feedback is send to us, for that we thank you and we always try to be better in service. So we hpe we can see you soon again and have a better experience on our hotel. Sincelrely Francisco Palomo... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Hampton Inn at Monterrey Airport was everything I expected it to be. Clean rooms, a well served breakfast buffet, coffee and tea 24/7 and a shuttle to the airport. The staff is super friendly and accommodating. It is a 5-10 min drive to several huge industrial parks. There are two good restaurants walking distance. Chili´s which is consistent with... More 

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Rosamaria G Thank you for your feedback Tripadvisor community and hotel staff thank you, for us it´s important all comments of our guest for future stays we can do better on every aspect you comment. So if you have further questions or comments will answer you as soon as possible. Hope we can see you again. Sincerely Francisco Palomo... More 

Dallas, United States
2 reviews
5 of 5 stars Reviewed February 10, 2015

Great stay, Chili's and two other restaurants right next to the Hampton. Bar inside the Hampton very friendly service. Safe to walk to the other restaurants same side of the street and literally right next to each other.

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Aaron H Thank you for sharing your time and comments, The staff of the hotel thanks you for that, We always take in knowledge all feedback of our guest and for us it´s very important. We hope we can see you again soon in Monterrey. If you have other comments don´t hesitate to contact us. Sincerely Francisco Palomo Marketing... More 

Pecetto Torinese, Italy
Top Contributor
118 reviews 118 reviews
76 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 5, 2015

I spent 4 nights in this structure and I appreciated the overall sensation of safety. The structure itself is quite clean but it would be needed an overall refurbishment, since everything looks consumed by the usage. I had a room on the 5th floor to avoid noise and I suggest this choice. Elevators are not an issue, waiting time is... More 

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Alessio315 Thanks you for your comments and honesty, tripadvisor and our staff of our hotel thanks you for that, we are always seen all comments and for that we count that all our guest had a good experience and if not tell why, for this all feedbaack of all our guest we take it serious. We thanks you again... More 

Salt Lake City, UT, United States
2 reviews
4 of 5 stars Reviewed January 20, 2015

The staff was very friendly, courteous, professional, and always smiling. The hotel was very clean and comfortable. The hotel is close to the airport, restaurant next door, a great place to stay for a business trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Gerald F Thanks you for your time and comments, we appreciate you honesty for your experience in our hotel, for us is important that our guest have a good exprience and let us know for any kind of feedback, this comments will help us lnow if our staff and hotell crew is doing their job in a good way... More 

Dallas
Top Contributor
133 reviews 133 reviews
101 hotel reviews
276 helpful votes 276 helpful votes
3 of 5 stars Reviewed December 20, 2014

This area is a cocoon of US culture that is isolated from Mexico. If you want to experience Mexico, this is not the place. On the other hand, if you want to feel like you are in a US suburb, this is it. The rooms are like an older US Hampton. It is in a group of all the chain... More 

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear joelinda Thanks for your time and comments we appreciate your honesty, the community of tripadvisor will thank you and the staff of our hotel thank you for all. For us it´s important to know all your feedback of your experience so we can analyse it and for your future stays we can have a better service. If you have... More 

Israel
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

great location, next to the airport, busy airport hotel, breakfast could be better (quality is fine, but the staff should be aware the hotel is always full and everybody has breakfast at the same time). rooms are quite and comfortable.

Was this review helpful? Yes 1
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Mszt Thank you for your time and comments, tripadvisor community and hotel staff thank you. We are happy to know that you had a great stay and your experience was as you expected to be. We know that comments and feedback helps us to understand perfectly your behavior and for future stays yo can experience a better stay in... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 25, 2014

It is a clean and basic hotel room, no complaints. In hotel restaurant is very basic and simple, but breakfast is ok and does the job. The is a small swimming pool outside, which would be great in the heart of the summer, however it was raining for the whole night and part day that I was there

Was this review helpful? Yes 1
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Michael B Thanks you for your time and comments the community from tripadvisor and the staff from the hotel thanks you, for us is important your feedback and all your sugestions, We welcome you again any time and if you have any question don´t hesitate to ask us and will answer you as soon as possible. Sincerely Francisco Palomo... More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (7)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question