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Hampton Inn by Hilton Monterrey-Airport

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Carretera Miguel Aleman Kilometro 23.7, Apodaca 66600, Mexico
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Hampton Inn by Hilton Monterrey-Airport
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Hampton Inn by Hilton Monterrey-Airport
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keller, Texas
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose the Hampton Inn at the Monterey Airport, as we thought it would be easy to find. And, It would, if you were coming from the Airport. However, we were driving down from the states and it was a bit out of the way. The breakfast was very good, room clean, with great pillows. The air conditioner was very... More 

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hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Robert A Thanks you for your feedback, sure you will help a lot of tha tripadvisor community, all staff are happy for your stay and hope you visit us soon in Monterrey again. If you have furhter questions don´t hesitate to contact us soon, will be glad to ansewr you all your questions. Sincerely Francisco Palomo Marketing Manager Optima... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Location is convenient staff is attentive. Rooms are ok a bit dated but ok for a night or two. Air con is noisy but works well. This Hampton had a bar which is a nice surprise. Also part of a cluster of hotels including courtyard and Fairfield inn which are near by and use the same shuttle. Ok overall for... More 

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hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear David S Thanks you for your honest commet, we appreciate it, we are happy that you stay was good and all exprience in all aspect was a positive one. Hope we can see you soon. Have a nice week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

El Paso, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was a really nice overnight staty right at the airport, with 24/7 shuttle service back and forth from the airport, and breakfast included; Chillis is right next door, very convenient. It lacks of sufficient electrical outlets and/or USB outlets to charge up your family devices, but other than that the staff was really helpful and nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Luis F Thanks you for your honest comment, we are happy all our staff of your experience in our hotel, all community from tripadvisor will be happy to know about your feedback. If you have more questions or commets don´t hesitate to contact us. Hope we can see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Richmond, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff at this hotel was very friendly, almost all staff i interacted with spoke english very well. Convienant to airport with shuttle. Two resturants near hotel. One chain with casual atmosphere and the other a little higher end with great food and staff. I would recommend this stay if you want to be near airport.

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Eric F Thank you for your feedback, all our staff that you and sure all community from tripadvisor will thank you too. we are so happy that you had a positive stay in our hotel, and hope you come back to our hotel so we can give you as you a service as you deserve it. See you soon... More 

El Paso
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a stop over due to plane connection, we were in Monterrey for just a night and stayed here because it was close to the airport and had a free shuttle bus 24/7. The hotel was a typical Hampton Inn, nice service and good English spoken by all. A solid choice close to the airport with free wifi and... More 

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear CliffElPaso Thank you for your comment and honesty in it, all our staff thank you and appreciate it. Hope you had a nice trip and exprience here in Monterrey and in our hotel. See you soon and have a nice week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Lakewood, Ca, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

You can hear the street noise in the middle of the night. That was annoying. Just nonstop car noise in and out of the airport. There was no tv remote control, I stayed only one night and arrived almost at midnight so didn't bother to call to get a remote.

Review collected in partnership with Hampton

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Butler, Pennsylvania
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hotel is a typical Hampton clean friendly but very average. During this time I also stayed at the Holiday Inn Crown Airport which was much better. The Hampton breakfast was just average. This would not be my choice in the future.

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Glenn A Thank you for your honest comment, our community will appreciate it , hopefully will miss you in your next trip to Monterrey Mexico, we analyse all guest comments and its important to know what was our problem or your bad experience. Hope you can visit us soon and we can threat you as you deserve. Sincerely Francisco... More 

Plymouth, Michigan
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 19, 2015

This is my second stay at this hotel, they provide quick airport transportation and are staff are friendly. The rooms are quite small and are a little worn but for the price it is fine. I would probably stay here again.

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear springboks1 t}hanks you for you comment, and we appreciate all your honesty in your feedback. Our staff thank you for everything and hope they can see you again soon. If you have further questions or comments don´t hesitate to contact us as soon as possible. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Charlotte, United States
1 review
4 of 5 stars Reviewed June 19, 2015

The hotel offers great and friendly service. It was very close to the airport. About 3 minutes. The shuttle runs every few minutes. Pretty convenient restaurants close by. A bit of a ride to downtown.

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear John K Thank you for you comment and honesty, our saff thank you for your feedback. Hope you had a nice experience in all aspects. If you have further questions don´t hesitate to contact us. See you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Nashville, Tennessee
2 reviews
3 of 5 stars Reviewed June 6, 2015

OK hotel, a bit old but the room was comfortable. There is a shortage of electrical outlets in the room so bring a multi plug if you several things to recharge. The staff were very friendly and the breakfast was good. Close to the airport and they do have a shuttle.

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Rickey S Thanks you for your time and hinest comment, we appreciate it and we are happy that your stay was satisfactory. Hope we can see you again soon. if you have further questions don´t hesitate to contact us. Have a Nice Day. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

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