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All 12 Apodaca hotels

Hampton Inn Monterrey Airport

2.5 of 5 Hotel   |   Carretera Miguel Aleman Kilometro 23.7 | Apodaca, Apodaca 66600, Mexico
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Hampton Inn Monterrey Airport
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73%
Ranked #2 of 12 hotels in Apodaca
A recent review
4 of 5 stars Reviewed May 21, 2014
Courtney R Kansas City, Missouri
  • Reviews (87)
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87 people have reviewed this hotel

Traveler rating
    26
    37
    16
    6
    2
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7
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Murfreesboro, Tennessee
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is a 5-10 minute shuttle to the airport and the main reason we stayed here. The front desk staff was not friendly. When there was many people checking in only on person was working the desk and answering all the calls. The Rooms need updating. Electrical Outlets are scare! I'll pay more in the future for a more... More

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Twwintn We sincerely appreaciate your prefference and the time you took to provide us with your valuable feedback. Plese accept our apologies for the inconveniences experienced during your stay, we are very sorry for not being able to exceed your expectations. we want you to know that we are a hospitality Enterprise with high quality and service standards. Thanks... More

Kansas City, Missouri
Contributor
19 reviews 19 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014

This is a fabulous hotel for a short stay near the airport. I was there for 20 hours, and spent the majority of my time by the pool. It was very relaxing and I enjoyed the music they played. There is a Chili's, a 7-Eleven, and a small shopping center within walking distance. The rooms are very comfortable and the... More

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Courtney R. Please recieve a warm greeting for the entire Hampton Inn Team! We appreaciate your prefference and thank you for your comments. We´re pleased to know that you had such a nice expercience during your stay and that you really enjoyed our servces such as the pool aread, breakfast and the happy hour! We sincerely look forward to... More

Sarasota, United States
1 review
5 of 5 stars Reviewed May 20, 2014

The hotel was clean, and the staff were very friendly. Most of them did not speak english, but they were just as friendly, and accomodating. The breakfast buffet could use a little more variety, but all in all it was good food.

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear George L. We sincerely appreciate your prefference while choosing us as your hotel. we also want to thank you for the time you spent to provide us your valuable comments. We look forward to assist you on your next trip to the city Please dont forget to contact us if you have any question or an additional comment, we´ll... More

Arad, Romania
1 review
5 of 5 stars Reviewed May 14, 2014

Although did not have too much time for leisure the hotel is a good place to relax after a day's work. Excellent access to the airport together with complimentary shuttle service if requested make the hotel a very good choice. Well lit, good size, clean rooms with a well sized bathroom provided with good quality toiletries. Orthopaedic quality mattresses (or... More

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Florian H. We sincerely thank you for your prefference while choosing us as your hotel. We are glad to know that you had such a nice experience while staying with us. We would also like to thank you for the time that gave us to provide this valuable feedback, thanks to this we can identify our strenghts and opportunity... More

Boise, United States
2 reviews
4 of 5 stars Reviewed May 8, 2014

When we arrived we found that the travel agent had actually booked me at another Hampton Inn and not at this one where the remainder of our group was located. It was late, definately after the cancellation time. The desk clerk happily called the other hotel explained the situation and got the reservation transfered to thie hotel. Her friendly assistance... More

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear James A. Greetings from Monterrey, we hope that your trip going back home wasn´t that hard. We want to thank you for your comments and your valuable feedback. We are please to know that your had such a nice experience and service from our staff members. All our team will be delighted to welcome you on your next trip... More

Holland, United States
1 review
4 of 5 stars Reviewed April 20, 2014

Place I always stay when flying out of Monterrey. Workout facility is decent (2 bikes, good dumbells, elliptical, 2 or 3 treadmills). Early morning shuttle to airport is always full - try to take the 1/2 hour earlier shuttle. Nothing really to complain about - right next door to Chili's.

Review collected in partnership with Hampton

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Jr B We want to thank you for taking a minute to provide us with your valuable comments, we always care to know our guests feedback. We´re glad to know that you always have a nice stay with us when traveling to Monterrey. It´s always our pleasure to welcome you to his your hotel. If you have any question... More

Top Contributor
159 reviews 159 reviews
48 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 11, 2014

Recently stayed at the Hampton Monterrey airport four nights while on business. Hotel is older but well kept and clean. Hotel staff is very profession and goes out of their way to help. Hotel is within walking distance to several restaurants and convenience store. Security is very good and pool area is nice. Fitness center is ok. I recommend and... More

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Marc M We sincerely tan you for the time you took to provide us with your comments and of course for choosing us as your business hotel while in Monterrey. We are glad that you had a wonderful stay and that our staff make you feel welcome. We look forward to assist you on your next trip to Monterrey.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2014

Overall very nice business hotel. In-wall air conditioning units very noisy, making sleep difficult on hot nights. Complimentary breakfast included hot items and various beverages (would like to see tomato juice).

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hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear John D We sincerely thank you for the time you took to answer our service survey and provide us with your valuable comments, it is thanks to your feedback that we can work on our opportunity áreas and make each and every of your stays with us the most comfortable ever. We apologize for the inconvenience that you had... More

Syracuse, United States
1 review
4 of 5 stars Reviewed April 1, 2014

Hotel was fine the air port shuttle was ontime and quickly delivered us to the airport in a timely manner. the breakfast was a good start to the morning and the coffee was good. the 200 word minimum in this block is very fustraTING AND if this does not go throuh this time then I will delete the survey

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Jeremy We sincerely thank you for choosing us as your hotel. We appreciate the time you took to answer our service survey and provide ur with your valuable comments about your most recent stay. We´re glad that you had a nice experience while in Monterrey. We look forward to serve you on your next trip. If you have an... More

Atlanta, United States
1 review
2 of 5 stars Reviewed March 1, 2014

Checked in at this airport area hotel last minute due to missed connection flight and was given “last available room”. Room was dirty, shower/tub filled up past ankles when showering for only 5 minutes. Shower smelled of mildew. Room smelled sour. Window mounted AC unit was very loud and could not regulate temperature. Bed was OK but sheets and pillow... More

Review collected in partnership with Hampton

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hampton Inn Monterrey Airport, responded to this review

Dear Donald G We appreaciate you took a minute to provide us your valuable comments, for us it is very important to know our valued guests opinions. Please accept our apologies for the inconveniences experienced during your stay at our property, this kind of situations are not common at all in our Hampton Hotel since we are always based on... More

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Additional Information about Hampton Inn Monterrey Airport

Address: Carretera Miguel Aleman Kilometro 23.7 | Apodaca, Apodaca 66600, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Monterrey Airport 2.5*
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Also Known As:
Hampton Inn Monterrey Airport Hotel Apodaca
Monterrey Hampton Inn
Hampton Inn Monterrey Airport Mexico/Apodaca

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
36

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